Moneyfarm Reviews 

Very pleasant and helpful advisor-nothing too much trouble for her -even working overtime to help.
Very honest regarding her areas of expertise or otherwise. Sense of humour too.

A great company to invest with. Customer service is first class and always at hand to answer questions regarding portfolio changes and investments.
Will continue to invest with yearly ISA allowance. Far better than with a bank or building society.

Moneyfarm seems to know what they are doing, my ISA has done well, despite my intervention. I also liked the cash bonus. ISAs are a powerful tool as you get older and your pensions despite every effort otherwise, get the income taxed.

Knowing investment is a long game I was very surprised that when a family crisis occurred I took 90% out and it took only 4 days to get to my bank. Thanks.
I am pleased with the regular updates and open door communication options , the results of the investments are good, just wish the Americans could tame Trump as he's volatile.

Poorly run company who lack customer service and cost their customers money

Make it easy enough for me to understand my investment and how it’s being managed to best effect!

Professional and helpful, trustworthy with insights info

Can you send me the Tax

Sorted my issue out efficiently

Easy approach to diversified investment based on a simple risk questionnaire without the need for in depth financial knowledge. Intuitive App and website which transparently facilitates tracking investments. Although most things are automated it is great to have the support of a dedicated advisor within Moneyfarm with whom to have periodic conversations over strategy. Most importantly the financial returns have been good and have weathered several global geopolitical shocks to the financial system

they are helpful, good returns and when you call you speak to English based call centre who understand you

Use frensly-Easy use

Easy to invest. Regular updates.

Nice app. Great customer service, including optional 30mins sessions with their specialists. Good rates (I think).

Only annoying thing is how long it takes to transfer money from banks to Moneyfarm. Compered to Lightyear which takes minutes, Money farm days 4 ish days.

My wife and I opened accounts to put a total of £40,000 into cash ISA via etoro/ moneyfarm
Over the last 2-3 weeks we have attempted to deposit money, we have confirmation screens to say it will go through in the next few working days
Then nothing happens, we have even gone through the process over the phone with a customer services and taken screen shots of the confirmation. All to no avail, no money taken from our bank accounts no updates, no error messages. We gave in and closed out accounts and gone elsewhere. The other provider was up and running in less than 15 minutes compared to 3 weeks of wasted time. Will be creating another Isa next year but wont be touching etoro and moneyfarm

Opened through eToro and added money to the Cash ISA account. My money was in limbo for over a week even though i got mail saying account has been verified asking to deposit funds.. I deposited the fund when opening and it should have transferred when the account was verified - took literally 1 week after that with repeated mails and calls to customer care. I wrote asking to make a formal complaint - but got a response saying your money is in now and nothing about complaint / apology. I would not trust them again - will be transferring my ISA elsewhere asap.

Had a account for many years, very easy to use and keep track and happy with how the account is going

Easy to navigate website so you can track performance. Excellent communication, particularly when global events might impact performance and/or confidence.

Has most of the information needed. I don't use if often so can be tricky to navigate around the website. Hard downloading statements

I needed to have a pension amount transferred from another provider to Moneyfarm. My expectation that it would be a forbidding experience was soon dispelled by Anna, whose step by step guidance made it anything but forbidding!!
Anna made the process seem very easy during the call and her prompt follow up action and communication is admirable

Thank you!