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MONEYME Reviews 

1,088
•
TrustScore 4.5 out of 5

4.7

Financial Institution
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Review summary

Created with AI, based on recent reviews

Considering 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and straightforward process for obtaining loans, often receiving approval and funds within a day. The service is frequently described as excellent, with many appreciating the helpful and professional customer support. People find the user experience easy, efficient, and hassle-free, making financial arrangements simple. However, some customers noted occasional delays in the approval process, and a few experienced difficulties with identification or linking bank accounts. A few other people also felt that customer service responsiveness could be improved, with some experiencing issues reaching support or receiving clear answers. Additionally, some encountered challenges with payment terms, such as close repayment dates, unexpected fees, or issues with account management.

What people talk about most

User experience

People report positive experiences with user experience, consistently describing the application process as... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Payment

Customers had positive experiences with payment, frequently highlighting the speed of fund transfers, with... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Customer service

Clients share positive opinions on customer service, frequently describing it as exceptional, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No fuss, no nonsense, as long as you tick the boxes, MONEYME gets it done for you. I was shocked and amazed when I was approved for a personal loan in a matter of minutes. Highly recommend MONEYME f... See more

Rated 5 out of 5 stars

Had a previous plan and requested for refinancing that loan. It was approved in less than 24 hours and money transferred same day. Receptionist whom I spoke with was extremely helpful. Service with Mo... See more

Rated 5 out of 5 stars

I didn’t deal with moneyme directly it was through a broker and everything seemed to go through easily enough! Because I’m not completely computer literate it took a bit of help from my broker to get... See more

Rated 5 out of 5 stars

The process was so easy. The staff so helpful and friendly. It took less than 24 hours from start to getting the funds into my bank account. I highly recommend Moneyme to anyone needing to re fina... See more

Company details

  1. Financial Institution
  2. Loan agency
  3. Non-bank financial service

Written by the company

At MONEYME, we’re all about saving you time and money. A better experience starts here—with bank-beating rates, same-day approvals, and standout customer service. As a proud B Corp, we’re building a business that’s better for our customers, our community, and the planet. Through our FREE CREDIT SCORE CHECK, you can check your credit score for free, track it over time, and get helpful tips on how to boost it. We also offer low-rate, award-winning PERSONAL LOANS up to $70,000 where you can get a quote in 90 seconds without impacting your credit score. If you're looking for DEBT CONSOLIDATION, you can roll your credit cards, loans, and other debt into one easy-to-manage loan to help reduce your interest rate and lower monthly repayments. MONEYME Freestyle, our digital credit card, gives you up to 55 days interest-free and zero fee options, ready to tap n’ pay the moment you’re approved. Additionally, our AUTOPAY CAR LOAN is available via dealerships and brokers, allowing you to manage your loan directly in the app once approved. Copyright 2025 | MONEYME Financial Group Pty Ltd | ABN 40 163 691 236 | Australian Credit Licence Number 442218 | Credit criteria, fees, charges, terms and conditions apply.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(1,088)

382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Never again in my life bang your loans…

Never again in my life bang your loans and high interest on top enjoy ripping people off

7 May 2026
Unprompted review
MONEYME logo

Reply from MONEYME

Hi Daniel,

We're sorry to hear that your experience left you feeling this way. We understand that loan costs and interest charges can be frustrating, especially if they weren't what you expected.

Our interest rates are determined based on a range of factors, including credit history, income, debt obligations, and living expenses, which means rates may vary from customer to customer.

If you'd like to discuss or have us review your situation, please reach out to us at feedback@moneyme.com.au or 1300 669 059 with your full name and contact details, and our team will be happy to assist.

Kind regards,
Clyner - Senior Customer Success Specialist

Rated 1 out of 5 stars

Higher than average interest rate

Their interest rates are high and they don't offer flexible options such as reamortizing extra repayments.
I asked them to review my current interest rate as after shopping around I found much lower rates.
They were very adamant on their high interest rates and didn't even bother to check if they could offer something less.

30 May 2026
Unprompted review
MONEYME logo

Reply from MONEYME

Hi Assaad,

Thank you for sharing your feedback. We're sorry to hear the experience didn't meet your expectations, particularly around the interest rate and repayment flexibility.

We can see our team has already been in touch with you regarding this, and we understand how frustrating it can be when the outcome isn't what you were hoping for.

If there's anything else we can help you with, please don't hesitate to reach out.

Kind regards,
Mike - Senior Customer Success Specialist

Rated 5 out of 5 stars

The process was streamline and I am…

The process was streamline and I am grateful for being granted the amount to consolidate my debt, now I have a simple fortnightly payment that I can pay back inside my goal date of being debt free and in the meantime I can still enjoy date nights, holidays and everyday moments knowing I can pay my bills and still save money for future goals

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Company

The whole process from the beginning to the end was fast and efficient. Communication was fantastic and I had the funds within 24 hours. Would highly recommend Moneyme to anyone wanting a loan.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

The ease of the website to navigate…

The ease of the website to navigate through. Any over information need, emails with easy to understand instructions, so if you aren't email, computer savvy, no worries as money me makes it easier to navigate and complete your application.

18 May 2026
Unprompted review

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