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moneymotion.io Reviews 99

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TrustScore 2 out of 5

2.2

Online marketplace
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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, including delays, rejections, and funds being held or frozen without clear explanation. People frequently expressed dissatisfaction with the customer service, citing unresponsiveness, ignored emails and tickets, and a general lack of support. The refund process was also a major point of contention, with many reviewers stating they did not receive promised refunds, including security deposits. Conversely, a small portion of people were satisfied with the service, particularly those who received timely crypto payouts and found the live support system to be helpful, even if sometimes delayed. These customers often highlighted the unique nature of the service and its value for businesses facing payment processing challenges elsewhere.

What people talk about most

Payment

People report negative experiences with payment. Many customers express significant frustration and... See more

Customer service

Clients share negative opinions on customer service, with many reporting a lack of response and unhelpful... See more

Response time

Users describe negative interactions with response times. Many customers report significant delays, with some... See more

Refund

Customers consistently express dissatisfaction regarding refunds and payouts. Many report not receiving... See more

Service

Consumers find service to be ambiguous. Many reviewers express extreme dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've been trying to make an account on the moneymotion.io website for days now. Every time I register it says "unauthorized access". I never receive an email from them, and I can't log into the crea... See more

Company replied

Rated 2 out of 5 stars

money motion doesn't approve me? Im not to sure about it but ive contacted and emailed and all but no responce? ive contacted them on my email but they not responding? Hoping that they contact me so... See more

Company replied

Rated 2 out of 5 stars

2 of my customers who purchased with moneymotion through my sellhub.cx store were charged for a transaction but never received the product, and I never got the money. I've never experienced anythi... See more

Rated 3 out of 5 stars

I contacted them repeatedly but my account was closed without explanation. They said my money would be returned later, yet now my account no longer exists. It feels intentional, like they're silencin... See more

Company details

  1. Online marketplace

Contact info

2.2

Poor

TrustScore 2 out of 5

99 reviews

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Replied to 56% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Scam

I can't clear my 120€ security deposit they are ignoring my tickets. This processor also owns "sellhub.cx" watch out it is a scam.

18 May 2025
Unprompted review
moneymotion.io logo

Reply from moneymotion.io

Hello Kuzey,

The security deposit can only be cleared after 180 days of your last sale, as stated in our terms of services.

It is used to cover any potential disputes you may receive, as the buyer has 180 days to report them to their bank.

Best Regards,
moneymotion

Show reviews in all languages. (99 reviews)

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