I am very grateful for Susie at Moneysake's excellent customer service. She responded promptly with any queries I had, and always followed up to check I was being looked after. She is a great credi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to use completed the on line form then Ralph was in contact absolutely great service from him.I changed my mind on the car was never a problem or issue.He followed through and had help from... See more
Company replied
After frustrations with dealers Moneyshake saved the day. Immediate response on a quote that delivered a great deal. We got the car within 3 weeks. Would highly recommend.
Company replied
Company details
- #33 of 34 best companies in Leasing service
- #35 of 36 best companies in Car rental service
- #31 of 38 best companies in Price comparison site
Written by the company
Compare car leasing deals from the UK's top leasing providers with Moneyshake. We're shaking up the car lease market. At Moneyshake, you can find your ideal lease car in just a few clicks. No jargon. No hidden fees. No spending hours online to find the best lease deal. Moneyshake gives you the best deals in one place from our trusted panel of partners.
Contact info
Winpenny Road 6, ST5 7RH, Newcastle-under-Lyme, United Kingdom
- 01782 491050
- hello@moneyshake.com
- moneyshake.com
4.2
Great
1K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prices aren’t always what they seem!!
I’ve had multiple instances where what looked like great deals have turned out to be fake (or “administrative errors”. I don’t trust Moneyshake’s quality control procedures!
21 January 2026
Reply from Moneyshake
We're sorry to hear about your experience Robert. There was a genuine technical mistake.
The deal as advertised wasn’t available…
The deal as advertised wasn’t available due to ‘technical error’
21 January 2026
Reply from Moneyshake
Hi Graham, we are sorry about the technical error.
Wrong figures on a deal for Porsche…
Wrong figures on a deal for Porsche Cayenne - and even worse link to phone number disabled. If you make a mistake just call it rather than say it was a technical issue….
21 January 2026
Reply from Moneyshake
We're sorry about the incorrect pricing provided. We have attempted to call you to discuss.
Advertised a car at the wrong payment
Advertised a car at the wrong payment, really poor and unprofessional.
21 January 2026
Reply from Moneyshake
Agreed. We made a mistake. Sorry Andy.
Quote sent and received was a technical…
Quote sent and received was a technical issue and unable to be used when speaking to broker.
21 January 2026
Reply from Moneyshake
Hi Luke, we apologise for the error.
Reply from Moneyshake
We're sorry about the incorrect pricing.
Advertise a vehicle at a certain price…
Advertise a vehicle at a certain price and email advertised as a ‘special offer’. Then contacted myself to say it was an error and withdrew the quote.
21 January 2026
Reply from Moneyshake
We're sorry about the incorrect pricing.
Submitted interest in lease car but no…
Submitted interest in lease car but no one got back to me
21 January 2026
Reply from Moneyshake
Hi Martin, we have attempted to call you and emailed you to discuss.
Don't believe the advert!
'Technical issues' cited for giving misleading prices. Not likely an oversight, more like a dodgy company.
21 January 2026
Reply from Moneyshake
Hi Glenda, we are sorry about the incorrect pricing. It happens from time to time but we are working to reduce the impact on our customers. We think it's unfair to call us a dodgy company - we've helped over 5,000 people get their dream car!
Reply from Moneyshake
Thanks for the 5* review!
Ask specific period mileage etc for…
Ask specific period mileage etc for quote but one received does not confirm mileage or period of hire .
Basics !!!
21 January 2026
Reply from Moneyshake
Hi Ian, we're sorry to hear about your experience. We have emailed you with the details.
Wrong quote
Wrong quote for the car that I asked for, not good. The quote that I asked for in the information box was very clear, premium level of equipment and 4x4 Hybrid, the quote was nothing of the sort.
19 January 2026
Reply from Moneyshake
Hi Lee, you requested a quote on the Hyundai Tucson and have received the quote. Can you explain further please?
Reply from Moneyshake
Thanks for the 5* review!
If you're searching for an excellent…
If you're searching for an excellent car deal, I strongly suggest Moneyshake. Their financing procedure is straightforward and clear, making the experience very helpful.
10 January 2026
Unprompted review
Reply from Moneyshake
Thanks for the 5* review Joel!
Compared to others I found using the…
Compared to others I found using the app straight forward .
10 January 2026
Reply from Moneyshake
Thanks for the 5* review!
Reply from Moneyshake
Thanks Stephen! What could we do to make this a 5* review?
Easy to navigate the system to find…
Easy to navigate the system to find whet I wanted
11 November 2025
Reply from Moneyshake
Thanks for the 5* review!
Brilliant Service would definitely Recommend
Very easy to use completed the on line form then Ralph was in contact absolutely great service from him.I changed my mind on the car was never a problem or issue.He followed through and had help from his other colleagues 5 star service. Great car.The price i saw was the price i paid.Was updated through out the entire journey from form filling to known delivery date
1 October 2025
Unprompted review
Reply from Moneyshake
Thanks for the 5* review!
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