Monsterbox Reviews 112

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I don’t know what happened with this order but it arrived in a sorry state. The meat, chicken and black pudding, went straight into the waste bin, they were rancid. Much of the fruit was going mouldy... See more

Rated 3 out of 5 stars

I have used them several times and usually they are good. Unfortunately on this occasion the fruit let them down. I had to throw away a whole punnet of strawberries as they had gone bad. Also the b... See more

Rated 2 out of 5 stars

I ordered a fruit box and a veg box. Despite living only 20 mile away it took 2 days to get here. Don't believe the next day delivery notice on your order confirmation. I ordered 3 bulbs of garlic, al... See more

Company replied

Rated 1 out of 5 stars

Very disappointed in the freshness and quality of the fruit and veg. Quick delivery

Company details

  1. Fruit and Vegetable Shop

Information provided by various external sources

Suppliers of fresh fruits, vegetables and meats delivered to your door.


Contact info

2.0

Poor

TrustScore 2 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service

excellent service, from initial ordering to delivery, one day. All produce very, very fresh and brilliant. Fresh meat outstanding, and very tasty. The best service, by far. Thank you Monster Box

19 September 2020
Unprompted review
Rated 3 out of 5 stars

Fruit let them down and caused disappointment

I have used them several times and usually they are good. Unfortunately on this occasion the fruit let them down. I had to throw away a whole punnet of strawberries as they had gone bad. Also the blueberries and kiwi fruit had to be used quickly as they were very ripe too. One pepper had a bad bit on it that needed to be cut out before it spread. The order also took longer than normal to be delivered. The other produce was good though.

14 September 2020
Unprompted review
Rated 5 out of 5 stars

Arrived within 3 working days

Arrived within 3 working days - products nice and fresh. I’m disappointed at the new minimum spend for free delivery, though - I nearly knocked a star off!
Will not be ordering as regularly as I would like.

11 September 2020
Unprompted review
Rated 2 out of 5 stars

I don’t know what happened with this…

I don’t know what happened with this order but it arrived in a sorry state. The meat, chicken and black pudding, went straight into the waste bin, they were rancid. Much of the fruit was going mouldy and had to be put on my compost heap. I have had excellent service previously from this company and I can only think that the parcel was too long in transit.

11 September 2020
Unprompted review
Rated 5 out of 5 stars

Third box I have bought as a birthday gift

Third box I have bought as a birthday gift for family as I now live in Germany and they are rapid with their deliveries and very friendly service. I will continue to buy veg and meat boxes in the future. Thank you for such a great service!! X

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Lovely produce

Lovely produce, it's a treat to open the box! Monsterbox are super people to deal with, website is user friendly and service/delivery efficient.

25 August 2020
Unprompted review
Rated 5 out of 5 stars

5 stars for monsterbox

First time i had ordered mixed monsterbox was a bit sceptical as to quality for only £35 to say i was delighted would be an under statement everything was top quality and meat was top class only thing i didnt like was the white bread but still used it and courier was very cheery and kept to social guidelines

22 August 2020
Unprompted review
Rated 5 out of 5 stars

Awesome

Lovely fresh top quality produce, great customer service, any minor issues have been rectified quickly and courteously! Sorry to hear that Monsterbox will only be delivering locally as of September but totally understand the reasoning. Good luck guys!

18 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look