Signed up for the service
Signed up for the service, was charged and cannot access the service. Emailed 6 times with no support. Reported the issue to my bank to reverse the charge
9 May 2024
Unprompted review
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Company details
Information provided by various external sources
Empowering a creative and passionate community through innovation.
Contact info
Vancouver, Canada
- monstercat.com
This service is trash
This service is trash. I tried to cancel my subscription because I stopped streaming and they somehow charged me four additional times. I contacted customer support and it took over two months for anyone to email me back only. Save your money and use a royalty free Spotify playlist for music
15 September 2021
Unprompted review
Bait and switch scam
As others have pointed out, they offered a service and then removed it right after signing up and paying. They also do not respond to support emails. I've been waiting over a week and still no response.
Save your money.
29 November 2020
Unprompted review
Offered features removed without warning.
I signed up for Mostercat Gold in light of their offer of a Fast Track Twitch Affiliate Application, this offer was retracted without warning a few days later with no option for refund.
In addition their Music is still muted on Twitch and support have failed to help on either issue.
28 November 2020
Unprompted review
I signed up for the gold membership
I signed up for the gold membership. This allows certain songs to be used copyright free for YouTube and Twitch. I downloaded a few of the copyright free songs and played them while streaming on Twitch.
Every video was muted. I contacted their support 3 times now since I have a total of 6 videos now muted. As of the writing of this review, no response from monstercat.com (support at monstercat.com) and all the videos are still muted.
Good luck if you are trying to use their music for anything but listening at home. I will update this review or post a new one if they ever get things sorted out.
11 May 2020
Unprompted review
I <3 Monstercat
I <3 Monstercat
Monstercat is a great family.
For 5 bucks a month, you can download thousands of songs from their catalog : So cheap ! Thanks Monstercat Family <3
9 August 2017
Unprompted review
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