I return to Montbell for many reasons. Firstly they produce superior product which is guaranteed to keep me warm and dry. There's the speed and reliability of their service. The ultra quick postage,... See more
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Polite but incompetent. After I placed an order, came back to me several times to say the item in the colour ordered wasn't available. When I finally said I'd prefer to cancel the orde, suddenly the i... See more
Lets face it, We all want the best equipment we can afford… Sometimes that means waiting for sales, or ordering from overseas in the off-season.. If you size is available, then jump on it… best mat... See more
Company replied
Top quality products that perform as promised. Delivery is always faster than quoted. The Plasma vest and jacket are super lightweight and offer incredible warmth to weight ration. The jacket is light... See more
Company details
Written by the company
Montbell Australia is a leading outdoor retailer of some of the best outdoor clothing, accessories and equipment. Whether you are camping, travelling or hiking the great outdoors (or watching the kids' sport or walking the dog) we have a fantastic range of outdoor clothing, footwear and gear to enjoy the great outdoors. We have two stores in Sydney, one in Kent St Sydney and the other on Penshurst St Chatswood. For those preferring to buy online, we have an online store - www.montbelloutdoor.com.au
Contact info
488 Penshurst St, 2069, Chatswood, Australia
- +61 2 92649376
- shop@montbelloutdoor.com.au
- montbelloutdoor.com.au
4.5
Excellent
481 reviews
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Unhappy with unable to refund
Unhappy with unable to refund. Only replace with other item with in short periods.
2 February 2025
Reply from Montbell Australia
Hi Drawsys,
Thank you for your review. This helps us to improve. Would you like to tell us more about what's happened with your order?
Kind regards,
Fast delivery
I bought a collapsible silicon colander for camping. It arrived very quickly and was just what I needed
6 February 2025
Boston bespoke boot fitter
Boston bespoke boot fitter
Boston was very helpful.. width, custom, new footbed etc. very thorough
24 January 2025
Excellent shoes
They are light weight, water resistant and most suitable for easy/light hikers
21 January 2025
I needed to exchange for size and tour…
I needed to exchange for size and tour staff was very helpful.
20 December 2024
It hasn’t arrived
20 December 2024
Excellent outdoor gear specialist
Excellent outdoor gear specialist that offers excellent and fast check out and delivery.
3 December 2024
Great Customer Service
Alex was very patient with me after I bought the wrong pants online. Great service that was very much appreciated.
10 December 2024
The product was great and was well…
The product was great and was well received as a gift. I paid for express but it didn’t arrive in a timely manner.
4 December 2024
Great quality jacket
Bought a new jacket for Australian conditions for use in both spring but surprised to hear it will be warm for winter too. This is soft and feels like a shell, waterproof for rain, and good breathability. Husband loves it.
30 November 2024
Gift certificate ordered 27.11 did not…
Gift certificate ordered 27.11 did not arrive prior to Xmas
27 November 2024
I bought a crag jacket from Alder Larry…
I bought a crag jacket from Alder Larry shop at Chatswood. The montbell shop there had Black Friday sales. But the sale items prices were not clearly marked so I have to check on the web. I bought a M size Crag jacket as it’s my usual size. But later I find it a bit too tight, thought it was different design. Only later that I found in the invoice it was a Women jacket! The clothes does not have any label shows it’s women jacket, and the staff was familiar with the products. I can’t return it as it’s a sale item. What a bad experience!
25 November 2024
Reply from Montbell Australia
Hi Alex, Thank you for your review. I am sorry the sale prices were not clearly marked. It is no problem to return the item, even though on sale. We have the mens Crag jacket in stock. Regards, Skye Adler
In-shop experience
we were given space and time to shop…it would be nice if the sales persons could have told us where are the promo items instead of we are looking for it
22 November 2024
I appreciate the expedited postal of my…
I appreciate the expedited postal of my exchange shoes. I'll see how they wear and if good I'll be a return customer for sure.
11 November 2024
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