Montessorigeneration Reviews 

487
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers had a great experience with this company. Customers frequently praise the toys for being beautifully crafted, age-appropriate, and providing children with hours of engaging educational fun that supports their development. Many people highlight the exceptional quality of the materials, noting that the items are sturdy, safe, and designed to last for generations. Some people were dissatisfied with the delivery times, mentioning that packages arrived significantly later than expected or faced frustrating delays during transit. Furthermore, consumers frequently reported instances where customer support was difficult to reach or unhelpful when attempting to resolve tracking issues and missing orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing the items as beautifully made, durable,... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the well-made, durable,... See more

Order

Customers consistently note ambiguous experiences with order delivery, as some consumers report receiving... See more

Delivery service

Consumers find delivery service to be ambiguous, as while many reviewers reported that packages arrived... See more

Customer service

Users describe ambiguous interactions with customer service, noting that staff members are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for another great toy arriving so promptly. Noah's ark will give our grandson a lot of fun at Christmas, just like the other toys he's had from you. His geometric, coloured eggs continue to... See more

Company replied

Rated 5 out of 5 stars

I had have many great experiences with this company and it's products. I purchased few toys, baby books/ stories and under 2 years old baby bicycle. They were all top quality, great designs, safe... See more

Company replied

Rated 5 out of 5 stars

The two Montessori toys I have purchased from Montesorri Generation for my 8 1/2 month old granddaughter have been such a hit - endless stimulation and enjoyment. She is currently fixated with the but... See more

Company replied

Rated 5 out of 5 stars

I bought gifts for my grandchildren in different states. I have done this a few other times. The toys are always of the highest quality and fun and educational. Unlike other toys they have the ones... See more

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

487 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(487)

479 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great, entertaining products

I've purchased a couple of toys so far and each is of the highest quality and remarkably entertaining and educational for my 1 year old Grandson. I wouldn't hesitate to make further purchases

1 September 2026
Unprompted review
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Reply from Montessorigeneration

We appreciate your feedback, Craig! 🙌

Rated 5 out of 5 stars

This has been my go-to source for…

This has been my go-to source for quality toys for my 4 grandchildren! Each purchase has been as described, excellent quality, shipped in a timely fashion, and best of all, loved by the grands!
The time spent with the toys has continued to be educational and always fun! You can’t get better for your money!

18 September 2026
Unprompted review
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Reply from Montessorigeneration

We appreciate your feedback and support! 🥰

Rated 1 out of 5 stars

The toys are expensive for the quality

The toys are expensive for the quality, they are small, cheap and nasty - say they are an US company but actually Chinese crap.

16 September 2026
Unprompted review
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Reply from Montessorigeneration

Hi Adele, thank you for your comment.

We take the quality of our products seriously. Every batch we ship undergoes quality inspection, and our products are made with high-quality materials and thoughtful design, which is reflected in the experience of the tens of thousands of customers we've served so far.

We were unable to locate an order under this name/email in our system, so we'd appreciate it if you could share your order number with our support team at info@montessorigeneration.com so we can look into your specific experience and address it properly.

We stand behind the quality of our toys and want to make sure any concern is tied to a verified purchase while at the same time providing the best possible support to our customers.

We appreciate your patience and understanding, and look forward to making the shopping experience positive for you!

Rated 5 out of 5 stars

The Montessori products are tremendous!

The Montessori products are tremendous! Perfectly age appropriately described.
The customer service is really wonderful. I've read a few of the posted negative reviews. My experience was was terrific. I had purchased a gift that was duplicated by another grand parent. I contacted Montessori customer service directly, and was offered several solutions from which to choose in order to find a resolution. It couldn't have gone smoother.
I suggest that if one has ANY issue with a product or company, contact the company directly. Don't jump on to a review site to post a negative review as a solution. I was treated by Montessori in a professional, problem solving fashion that I'd hope any company would want to duplicate. They have earned a loyal customer with me!

8 September 2026
Unprompted review
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Reply from Montessorigeneration

We appreciate your feedback and support! 🥰🙌

Rated 5 out of 5 stars

I was a Montessori parent almost 30 yrs…

I was a Montessori parent almost 30 yrs ago. And I'm blessed to be a Montessori grandparent. Started with the rattles (grandson loves them) I have since ordered many other items and plan on purchasing more. Had one incident with the space ship being damaged in delivery, but a few emails with customer service took care of that and a replacement was promptly sent. Maya was the best!
Toys are not made like they were 30 yrs ago...(lol is anything) BUT they are colorful, educational, and fun and our grandson loves the ones he has so far.
I will always purchase teaching toys and books. You can see on the look of a child's face how intrigued and curious they are with these types of toys. Encourage great thinking, imagination, development and FUN with Montessori learning.

12 September 2026
Unprompted review
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Reply from Montessorigeneration

Hi Mary, we appreciate your lovely feedback and support. We are happy to hear your grandson enjoy playing with our toys! 🥰

Rated 5 out of 5 stars

The products looked great and customer service was great

The products looked great and I placed an order. Beware Shopify may plug in a different address from the one you enter. I placed my order and noticed the wrong shipping address too late. I contacted Montessori generation and they caught it in time and corrected the address before shipping out. They were responsive and helpful with a situation that was not of their doing. I am sure my grandkids will have hours of quiet fun with these products

10 September 2026
Unprompted review
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Reply from Montessorigeneration

Hi, thank you for posting your feedback. We are glad to hear that you are satisfied with our service!

Now is the time to enjoy the toys! 🥰

Rated 1 out of 5 stars

I placed an order NOT received

I placed an order on Monday. I paid for Express Shipping. Their website mentions shippinh within 1 business day. It's been 3! After sending 2 emails; they don't reply !! Unacceptable.

7 September 2026
Unprompted review
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Reply from Montessorigeneration

Dear Amelie, thank you for your comment.

Per our FAQ page, our processing time is 1 business day, with delivery typically taking 2-5 business days after the order is processed.

Our customer support always replies within 24 hours. Please note that we will contact the courier service and push your order so it arrives as soon as possible.

We appreciate your patience and understanding.

Rated 5 out of 5 stars

Repeat customer with only good experiences

I’ve purchased 5 items from Montessori Generation over the last 9 months and I’ve found the products to be of high quality and the company very easy to deal with. There was one teething toy I was concerned about because of a similar toy being involved in a recall. When I reached out they assured me that the specific item I had was not recalled and if it had been they would have notified me immediately. To make it right they offered for me to return the item for a full refund OR I could keep the toy to do with it want I wanted and get a $70 credit toward the purchase of different items. I really appreciated their focus on making sure I was comfortable in making my choice. When I’ve ordered items I’ve never been under time pressure so have not experienced late deliveries. Overall I have found them easy to work with and my grandson loves his toys.

31 August 2026
Unprompted review
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Reply from Montessorigeneration

Hi Claudia, thank you so much for taking the time to share this and for being a loyal customer over the past 9 months!

We're so glad to hear you've had a positive experience with both our products and our team, especially around the teething toy concern. Making sure our customers feel informed and comfortable is always our priority, so it means a lot to know that came through.

Thank you again for your trust and support, and we're so happy your grandson loves his toys!

Rated 1 out of 5 stars

The toys are great

The toys are great, however I am extremely disappointed in the customer service for Montessori Generation. I received an incorrect item on a recent order, and after almost 2 weeks, still don't have the correct item. This was part of a gift, which is now very late in giving to my grandson.

27 August 2026
Unprompted review
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Reply from Montessorigeneration

Hi Cindy, thank you for your honest feedback, and we're glad to hear the toys themselves have been a hit, but we're truly sorry for the frustration this mix-up has caused.

Could you please send us a private message or email with your order number? We want to get the correct item out to you right away and make sure this gets resolved as quickly as possible.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

I purchased a toy and paid for express…


I purchased a toy and paid for express shipping. Instead of arriving after 3 business days, it took 6 business days. And arrived after my guests were here. I attempted three times to return the toy and they finally gave me an address, but the cost of returning it was beyond what made sense. Since they didn’t get it here even though I paid for the fast shipping, I feel
They should have paid for the cost to return it. Very disappointing.

4 September 2026
Unprompted review
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Reply from Montessorigeneration

Hi Diane, thank you for taking the time to share this, and we're sorry to hear about your experience.

Paying for express shipping is meant to guarantee a faster delivery window, and it's clear we didn't meet that commitment here, especially with the timing being so important for your event. That's on us and the shipping partner we chose for your order, and we apologize for the inconvenience it caused.

Could you please send us a private message or email with your order number? We'd like to look into what happened with the shipping delay and discuss a refund for the express shipping fee, as well as options for making the return process easier.

Thank you for your patience, and we hope to resolve this for you soon.

Rated 1 out of 5 stars

I have the horrible experience with…

I have the horrible experience with this company !
I ordered two toys for my granddaughters for their first day in school and one of toys came 2 weeks after the second toy never came month after my order.
When I talk on the phone with my grandmothers they ask me every time when the surprise will come?
I’m checking every day my Shop account and there is no information for that part of the order in the same time every day I’m receiving emails from this company to write a review or get more toys.
Here is my review horrible customer service!

3 September 2026
Unprompted review
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Reply from Montessorigeneration

Hi Elizabeth, thank you for reaching out and sharing your concerns.

We take reports like this seriously and want to resolve it as quickly as possible. However, we weren't able to locate an order matching these details in our system under this account. Could you please reach out to us directly at info@montessorigeneration.com with your order number (or the email/name used at checkout)? This will help us track down exactly what happened and resolve any issue to your satisfaction.

We appreciate your patience and understanding.

Rated 5 out of 5 stars

best online purchases i've ever made

the motessori bike i purchased for my grandchild is absolutely, hands down the most used item in his home! since then i've purchased the wooden golf set for him and for another child and they are beloved. my entire experience has been amazing!! customer service is ten stars and products are 20!!!!

24 August 2026
Unprompted review
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Reply from Montessorigeneration

Thank you for the lovely feedback and for your support, Doreen! We are happy to hear that our Balance Bike was such a hit! 😎

Rated 5 out of 5 stars

Just ordered two products and the…

Just ordered two products and the quality is great. Can't wait to watch my grandchildren play with these toys.

28 August 2026
Unprompted review
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Reply from Montessorigeneration

Thank you for your purchase, Mary. We are sure your little ones will love the toys! 🙌

Rated 5 out of 5 stars

Critical Thinking Skills

I love buying from Montessorigeneration! Their products are made of natural materials and they spark my grandchildren’s little minds to think critically. They are some of the toys that they play with over and over and over. You can’t go wrong with anything you buy.

30 August 2026
Unprompted review
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Reply from Montessorigeneration

Hi Karen, thank you for the feedback! 🙌

Rated 5 out of 5 stars

Great Company for children’s toys

My experience has been nothing but stellar as far as the educational toys, customer service, and quality!!! I cannot wait to order more for my grandchildren!!!

15 August 2026
Unprompted review
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Reply from Montessorigeneration

We appreciate your feedback, Cali!

Rated 5 out of 5 stars

Shopping for great toys is easy

Shopping for great toys is easy.
My granddaughter loves to learn and truly enjoys the toys from Montessori.
We have another grandchild on the way, looking forward to finding more great toys.

1 August 2026
Unprompted review
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Reply from Montessorigeneration

Hi Darla, thank you for the feedback! We look forward to continuing to serve you in the future. 😊

Rated 5 out of 5 stars

I love this website and the customer…

I love this website and the customer service. I have written two glowing reviews but I seem to have issues getting the code sent. I love the toys and I love the customer service, particularly Emily, who is a real person! I have two grandchildren and I have been encouraged by their parents to only buy them Montessori toys. They are creative and joyful. So far I am waiting for my “long drive” toy which will fascinate my grandson. The switchboard toy was incredible as he worked industrially for hours to turn on and off, switch on lights and place fine tools into small holes! Perfect! I will continue to buy with ease and confidence.

22 August 2026
Unprompted review
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Reply from Montessorigeneration

Hi Mary, thank you for the lovely feedback! 💗

Rated 1 out of 5 stars

I ordered a rocket for my grandson’s…

I ordered a rocket for my grandson’s first birthday. The product quality is poor, I received the rocket in damaged condition and the return process was ridiculous. I have sent several emails and received one response but no return instructions. The customer service is nonexistent. There are MANY other companies that have better products and better customer service. I would NOT recommend them at all.

19 August 2026
Unprompted review
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Reply from Montessorigeneration

Hi Pamela, thank you for taking the time to share your feedback. We’re truly sorry to hear that your order arrived damaged and that your experience with our return process was frustrating. This is certainly not the experience we want for our customers.

We’d appreciate the opportunity to look into what happened and see how we can assist. Our customer support team is always here to help, and we’d like to better understand where the process fell short in your case.

Could you please send us your order number at info@montessorigeneration.com? We’ll be happy to review the situation and assist you directly.

We appreciate you taking the time to share this, and we hope to turn this into a better experience.

Rated 5 out of 5 stars

I ordered a gift for my granddaughter

I ordered a gift for my granddaughter. It was so easy and arrived so quickly!!

I had a question about my purchase after I put it together and customer service AMAZING. THE REPS/employees are so kind and helpful.

Truly a great company on all levels!!

22 August 2026
Unprompted review
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Reply from Montessorigeneration

Hi Beth, thank you for the kind words! We’re happy to hear that everything went smoothly and that our team could help.😊

Rated 5 out of 5 stars

Great educational toys for kids

The montessori toys I've bought are so good for the children, engaging them really well and I think developing their little minds beautifully.

24 August 2026
Unprompted review
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Reply from Montessorigeneration

We truly appreciate your feedback and support!😊

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