Montessori Toddlers Reviews 

145
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, most reviewers were unhappy with their experience overall. Customers frequently expressed deep frustration regarding severely delayed deliveries, missed Christmas presents, and unexpected shipping directly from overseas locations without any prior warning. Many buyers also reported receiving items of shockingly poor quality that completely failed to match the appealing pictures shown on the website. Some reviewers were happy with their purchases, noting that the items actually arrived quite quickly, were well packaged, and felt remarkably sturdy. Others mentioned that the charming wooden toys brought immense joy to their grandchildren and perfectly matched all of their online expectations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, ranging from great satisfaction to... See more

Quality

Reviewers mention negative feedback about quality, noting that items arrive damaged, feel flimsy, and are... See more

Delivery service

Customers had ambiguous experiences with delivery service. On one hand, many reviewers praised the fast... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. While some... See more

Website

People report negative experiences with the website, describing the platform as confusing. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I bought a few wooden toys for my niece and wow, the quality is actually really nice. They feel solid and not cheap at all. She was sooo excited when she opened them

Rated 2 out of 5 stars

UPDATE: They have now acknowledged the inadequacy of their response about the broken frame and sent me a new one. I'd still never order from them again. ORIGINAL: The art frame we ordered broke wi... See more


Company details

  1. Childrens Toy Store

Written by the company

At Montessori Toddlers, we believe childhood deserves to be honoured. We make thoughtful toys, frames and learning tools that help families cherish those fleeting years. Every piece is CE-certified, safe for little hands, and designed to support your child's creativity, growth and imagination, so it can be loved for years to come.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(145)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Don't know why so many people are…

Don't know why so many people are complaining, delivery took 12 days from ordering, but for a custom piece it was worth the wait. Ordered a Toddlers Personalized Wooden Puzzle, good quality, nice touches, with free engraving on the back. Would definitely recommend.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Children's microscope

Very recent purchase of children's microscope as a Christmas gift, which took a few weeks to arrive. Initial disappointment with how small and cheap it looked compared to advertising. Opened on arrival and inserted a battery as required only to find that it was impossible to gain focus on anything put underneath the microscope. Went on to website and found that no number available to phone customer service, instead I would need to complete an online form. Received a email back the following day from a "Charlotte" with further explained instructions and diagram on how to use. These did not work so I emailed back again asking for a refund and an address of where to send to. I received an email back this time two days later telling me that I would have to post back to Sweden and bare the cost of this. Alternatively I could receive 30% back and keep the (non working, entirely useless) item.

Please please do not buy or use this company. I let my guard down and did not research like I should have. It is easily done, but I am disappointed with myself to have done so. If reading this prevents just one person from purchasing from this unethical, fraudulent outfit then I will gain some comfort from that.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Item arrived in plastic envelope/bag, box inside which holds items was all damaged and bent, set inside the box should have been in a bag but that was ripped and items just in the box.This is a gift and I would be too embarrassed to give it. I emailed them and 2 days later got a response from Charlotte telling me it’s due to the weather! No accountability taken at all and signed off the email thanking me for my understanding and trust. To clarify there is no understanding or trust on my part, I responded to make this clear but no response. I have since emailed again following this up.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam do not buy from them.

Scam do not buy from them.

They also provide a tracking number, which you have to pay £1 for, with your card of course, after one month this turns into £27 pm

Thier own website reviews are a scam too, you cannot leave your own review on thier manufactured reviews

29 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is an absolute scam

This company is an absolute scam. In the midst of trying to get presents for loads of nieces and nephews etc I let my guard down and purchased a wooden name puzzle that looked like it would be high quality and a real keepsake but from a company who looked the real deal but who I had never heard of before and wasn’t based in the UK. I put this down as part of the online purchasing idiot/scam tax (advertising on google/promoted site etc but no credentials).

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Misleading website

Misleading website. The items took over two weeks to arrive despite on their website saying deliveries are usually within 7 business days. Drop shipping used and shipped from China.

Product never arrived, it was delivered to the wrong address had to chase up with Yodel.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Appears to be a Swedish online store, but

Appears to be a Swedish online store, but the goods are shipped from China. They write "Most orders are shipped within 1 business day and delivered within 7 business days". But it has taken 18 days from order to flight from China, and the goods still have not arrived. On Montessoridoddler's own website the customer rating is 4.9, on Trustpilot the customer rating is 1.7.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Delivery date is a joke

Delivery date isa joke. I’m still waiting for my order which was made 15 days ago. The website states that delivery is between 5-10 days.
No answer to my email enquiry.
I’ll never order from this company again.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced rubbish

Having checked the reviews for the toy I bought from this company I ordered two for both of my grandsons. However when they arrived they were nowhere near as good quality as the website makes them look. They are cheap and tacky and certainly not worth the money I spent on them. I have asked for a refund but having read the reviews below am not very hopeful. Shocking that they can advertise such tat as high quality and it would seem also publish fake reviews.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Ordered £63 worth of goods from this site 10 days ago and nothing arrived yet. Tracking info useless. Reading reviews (too late!) realise I have been scammed. Have emailed them to cancel my order and requested a refund. Don't hold out too much hope though!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Dropshipping with no service

Ordered items two weeks ago and they aren't even in the UK. The Company presents itself as Swedish but the products come from China. My order has been shipped in separate parts and they are ignoring all my messages and emails asking what has been shipped, as I need one of the items for meeting a friend. Absolutely atrocious service. This appears to be a dropshipping service and they offer no customer service whatsoever. Dreadful. Avoid like the plague!

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Oh no I have just ordered from this…

Oh no I have just ordered from this site yesterday and had a niggle today when the confirmation email came through ?!!!..
So unfair that these companies operate like this with no consequences!
I guess we have to check and double check everything 🙄so £20 lost then
I have just cancelled the order so let’s see

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service 😀

What great customer service!
I ordered something but changed my mind , after seeing bad reviews ....
But Charlotte in customer service was amazing...
I have to say the product turned up anyway, and it is lovely! Very good quality, I am very pleased with it !!

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Ordered a toddler reading toy which spelled ‘cot’ ‘fot’. What a load of rubbish. Do Not buy!

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company - it purports to be a quality seller based in Stockholm, but in fact it seems to be based from a warehouse in Wolverhampton. Products were delivered in a black bag and totally crushed. They do not reply to emails and no telephone number given so no way to get a refund .

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all cost !!

Avoid this company at all cost - and I’m thankful that the cost to me is only about £25.
The company is drop shipping rubbish from China and it takes about a fortnight to arrive at a minimum. If you want to return it and receive a refund you have to send it to Sweden and that will be for around £10.
have requested the 30% of the price of the item as offered (and I get to keep the tat) but I’m not holding my breath on that. If I get a refund I will edit this review.
I have been scammed for the want of a better description - the lesson is that before pressing the buy button you need to check the reviews first.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Do yourself a favour and order from…

Do yourself a favour and order from Temu for a third of the price. This company send the same cheaply made poor quality products from China as Temu and take just as long to come. My order took 16 days and was a total disappointment. Will never use them again

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Cheap China knock offs and damaged packaging

Items are not as nice as they appear online, cheap items from China.
Ordered three of the same item and two came with different packaging and had multiple typos on them.
One of the other items came in damaged packaging, when I asked to return it I was told I had to cover postage, which as it's returning to Sweden is very expensive. I'd understand if I was returning it due to not wanting it, but they asked me to open it to check the items weren't damaged inside so there was no way I could then give it as a gift as intended.
Avoid - it's a scam!

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Another scam company!

I wish I'd read these reviews before ordering. Yet another scam company, when will I learn. I ordered the frame for handprints, it looked very good online. But of course when it arrived it was cheap Chinese rubbish! I complained and said I wanted to return it for a refund and... you guessed it, I had to pay to return it to Sweden or I was offered 30% off if I kept it. I probably would not have got a refund either way. If this has happened to you before then you'll recognise the process. This was advertised on Instagram as was the other company that sold cheap Chinese stuff. I guess the lesson is don't buy anything that is advertised on Instagram. I hope this helps someone.

12 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look