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At MooAngel we are passionate about child development and how this can be harnessed and enhanced through outdoor play. We are a small team with skills and experience in both primary and secondary education, early years, child development, outdoor learning and rather importantly – woodworking! Combining our passion and skills, we have created MooAngel. Our evergrowing product range focuses primarily on early years outdoor play, this also extends to the indoor environment. Our bespoke service often leads us into both play equipment and furniture for primary schools and we also venture into the home environment too! You may be looking for a mud kitchen, climbing triangle, water play wall, sandpit, role play shop, outdoor storage, indoor storage.... the list goes on. We're here to help! We take great pride in meeting the needs of our customers, making sure we produce high quality products and with great customer service. Why not get in touch today!
Unit 1 Sandiforths Yard Claylands Avenue, S81 7BQ, WORKSOP, United Kingdom
3.3
10 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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We have had little to no correspondence from the company. Order placed at the beginning of August, received automated email to inform shipment was on the way the following day - we still have received no products and no update on when these are likely.
Order #1256
Reply from MooAngel
Hello, we have no record of your order. Please let us know your details so that we can follow up. Thank you
Absolutely fantastic company and products. Quick delivery and the best quality. Definitely recommend and will be back *****
Shoddy workmanship. Broke before I even used it. I moved it and the leg came off. Asked for a replacement and was told I must have done something to it so wasn’t covered on the manufacturer guarantee. Would have thought the leg coming off after a month would be a manufacturing fault! Definitely will not be buying anything from here again!
Reply from MooAngel
Dear Amanda ,
Thank you for sharing your feedback. I want to express our regret for the inconvenience you’ve experienced. We take issues like yours very seriously and are committed to ensuring our customers receive high-quality products.
We’d like to assure you that all our products undergo stringent testing and are made with the best materials and components available. Each item is checked to ensure it meets our high standards before it reaches our customers.
Regarding your specific concern, our team conducted a thorough review. Unfortunately, the evidence we received suggested that the damage may have been caused by an external force, rather than a manufacturing defect. This determination was made based on the assessment criteria set out in our manufacturer’s guarantee policy.
We understand how frustrating this situation must be and appreciate your understanding that our policies are in place to protect both our customers and the integrity of our products. We value your business and are dedicated to finding a resolution that upholds our commitment to quality.
Please reach out to us directly if you have any further questions or if there's anything more, we can do to assist you.
Many Thanks
MooAngel
The whole order process was very easy and the items were delivered to the timescales.
The delivery person was very professional and actually delivered the units to exactly where we wanted them rather than us having to move them.
The storage units are very well made, good quality materials and look great. We will definitely use MooAngel in future.
We absolutely love our outdoor library, it is very well built, solid and of very good quality. It was delivered fully built.
Thank you MooAngel
The Climbing triangle is great. The children love it.
Communication was really good, keeping me informed about deliveries any changes. The furniture I purchased was really good quality for the price.
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