i got my product before my trip with my fiancée and he was worried it wasnt gonna get here on time. loved everything we got, now i will say the flower itself smoking in a wrap gave me a headache but n... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Well, my first order went ok. Weed is weed. If it has a name it's so they can make it sound appealing to everyone. Go by the low, medium & high rating. It's correct for the high you'll get. Now, w... See more
Company replied
Great company, great quality product. More on the expensive side, customer service is top teir.
Company replied
I've been with Mood, for over 4 years. Very good products, fast delivery, excellent customer service.
Company replied
Company details
Written by the company
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contact info
United States
- mood.com
4.5
Excellent
779 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Mood sent wrong product Customer service- JOKE
Mood sent wrong product. Customer service is a JOKE. Don't order from these clowns unless you enjoy a huge hassle.
15 October 2025
Unprompted review
Reply from Mood
Hi Benjamin,
We’re truly sorry to hear about your experience. That’s not the level of service or accuracy we strive to deliver. Receiving the wrong product and feeling unsupported is understandably frustrating, and we take feedback like this very seriously.
Please reach out to us directly at conciergecare@mood.com with your order details so our team can review and correct this as quickly as possible. We appreciate you giving us the opportunity to make this right.
~Mood Cannabis Concierge Team
Reply from Mood
Hi Brent,
Thank you for sharing your experience! We’re so glad to hear that Mood helps you find the right headspace and perspective. That’s exactly what we’re here for. We truly appreciate you taking the time to let us know it’s making a difference for you.
~Mood Cannabis Concierge Team
I love mood
I love mood. Great products. Very helpful staff/team. I’ve been a customer for 2 years and I have no plans of changing that!
13 October 2025
Reply from Mood
Hi Diana,
We can’t thank you enough for the loyalty and kind words! It means so much to know you’ve been with us for two years and are still loving the Mood experience. We’ll keep doing our best to deliver products and services worthy of your trust!
~Mood Cannabis Concierge Team
Reply from Mood
Hi Mike,
We’re thrilled to hear it’s working so well for you - and lasting, too! Thanks for sharing your experience and for choosing Mood to keep things feeling just right.
~Mood Cannabis Concierge Team
Go-to for lively gatherings
So glad I tried Gary Payton—this is my go-to for lively gatherings and playful conversations.
4 September 2025
Unprompted review
Reply from Mood
Hi Melissa,
We love to hear that Gary Payton has earned a spot at your gatherings! It’s the perfect pick for keeping the energy bright and the conversation flowing. Thanks for sharing your go-to. We’re so glad Mood’s part of the fun.
~Mood Cannabis Concierge Team
Reply from Mood
Hi David!
We really appreciate you taking the time to share your thoughts. It’s great to know we managed to check all the right boxes for you, that’s exactly what we aim for!
~Mood Cannabis Concierge Team
Super buff cherry and Gary Payton
The bud is great I enjoyed the effect and the taste
17 September 2025
Reply from Mood
Hi Gwen~
Super Buff Cherry and Gary Payton are absolute crowd-pleasers! So glad you enjoyed the taste and the effects. Sounds like a perfect combo.
Thanks for sharing your experience and for being part of the Mood Family. 💚
~Mood Cannabis Concierge Team
Gummies help my anxiety
I enjoy the gummies! I only take two gummies max per day. This allows me to relax, have more patient, less anxious. There is no "smell" with THC gummies. I'm semi-retired. I don't have to worry about a drug test anymore, so I thought...why not?
5 October 2025
Reply from Mood
Hello!
Why not indeed! ☺️ So glad our gummies are helping you relax and enjoy the day a little more.
Thank you for being part of the Mood Family. 💚
~Mood Cannabis Concierge Team
Great doing business with you!
Representative was helpful and friendly. Product was great! I would suggest to a friend.
25 May 2025
Reply from Mood
Hi James,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that our team was helpful.
Your recommendation means a lot to us, and we can’t wait to serve you again soon!
~ Mood Cannabis Concierge Team
A+++ Company
A+++ Company ! There products are the real deal and they are dispensary quality,
26 September 2025
Reply from Mood
Hey Frank!
Thank you so much! 🙌 We’re thrilled you’re loving the products—they’re made to hit that dispensary-quality standard every time.
Can’t wait for you to try what’s next!
~ Mood Cannabis Concierge Team
The best company I found for my medical and stress
Game changer for my sleep and pain management. I love this company and how it always is efficient in delivery and such care in the products they have and make. The new product that I love is the hot chocolate that helps me sleep. It takes about 45 minutes to settle in and I make it with almond milk. I have no regrets 😌 buying 2 boxes because winter is almost here and besides their chocolate chip cookies that I am obsessed with and gummies I found my sleep zen. Once in a while a person that works in the company calls or emails with coupons which is so appreciated! Thank you for being an awesome company. Being diagnosed with u.c. 20 years ago this helps so much.
7 September 2025
Reply from Mood
Hi Maria!
What a joy to read such a heartfelt review!
It is wonderful to know Mood has become such a trusted part of your routine, from the hot chocolate that brings cozy relaxation to the cookies and gummies that always hit the spot. We are so glad the care we put into our products, delivery, and service shines through for you.
Your words mean so much, and we are truly grateful to have you as part of our Mood family!
~Mood Cannabis Concierge Team
I got an opportunity to try different…
I got an opportunity to try different flowers. Found a few I liked.
30 September 2025
Reply from Mood
Hello Elizabeth,
Glad to hear you got to explore a variety! 🌸 It’s always exciting to find new favorites, thanks for sharing your experience with us.
~Mood Cannabis Concierge Team
Don’t let it fool you, this packs a damn punch.
I’m a cancer warrior, cancer survivor going on year 3. I’ve been using this product through recommendation of a random ad that I looked into and it has really changed my life. I’ve been using this product for the past maybe 2 1/2 years now. It helps me maintain my pain. I had a nasal polyp that turned out to be cancerous and then we found out I had stage 4 sinus cancer. Through chemo, immunotherapy, radiation, STRONG pain meds, what has stayed consistent is this. This product. This products keeps me away from prescription pain pills, I’m able to manage my pain in ways that work for me and my family. I’m a dad of 5, a husband, I work full time and all through cancer I was going to school and over the summer I graduated with my bachelors in IT. I say that to showcase that this doesn’t stop you from getting things done. This helps you. These products keep me able to ease my pain in ways that don’t affect my functions. Im not saying this product alone has taken my pain because we know that’s not true. But this product has kept me sane. I have supplies of pain meds because I don’t use them as frequent because I’m able to manage it. This product has changed my life as cheesy as it sounds. This is a safe safe way to get your medicine and just go on with your life. I appreciate business’s like mood because they offer safe ways for us normal working dads and mom and employees to get our needs met without having to literally jeopardize our lives.
1 September 2025
Reply from Mood
Hello,
Wow, thank you so much for opening up and sharing your journey with us. 💛 Your strength and resilience are truly inspiring, and we can only imagine the battles you’ve faced and continue to overcome. Hearing how our products have been a consistent part of helping you, while still being present as a dad, husband, full-time worker, and now a college graduate (!!), is beyond humbling. Congratulations on your degree! That’s such an incredible achievement, especially while walking through everything you’ve described.
We’re so grateful to know that what we provide has made a real difference in your quality of life, and that it’s helped give you some balance and peace without taking away from your ability to live fully. Also, not cheesy at all! Stories like yours are exactly why we do what we do. Thank you again for trusting us and letting us be part of your journey. We’re rooting for you always. 🌿💪✨
~Mood Cannabis Concierge Team
I love Mood
I love Mood. They have quality products, packaging, shipping, and customer service. Everything I want in a business!
15 July 2025
Reply from Mood
Hi Boo!
We absolutely love hearing this!
It’s fantastic to know that the quality, packaging, shipping, and service all came together to give you everything you were hoping for. Feedback like this keeps us energized and inspired.
Thank you for your trust, we’re so glad to have you with us in our Mood family.
~Mood Cannabis Concierge Team
Stress-free connection
Helped reduce stress and tension, which made it so much easier to connect emotionally and physically.
26 July 2025
Unprompted review
Reply from Mood
Hi Daniel,
So glad to hear it helped you unwind and feel more connected! 💛
That’s exactly the experience we love to hear about.
~ Mood Cannabis Concierge Team
Always an excellent experience with…
Always an excellent experience with mood. Definitely a happy customer.
1 September 2025
Reply from Mood
Hi Jasonm!
We’re so glad to hear this! It’s a joy to know every experience with Mood has been excellent and that we’ve earned your happiness as a customer.
Thank you for your trust, we’re lucky to share this journey with you!
~Mood Cannabis Concierge Team
Fast & confidential delivery as well as…
Fast & confidential delivery as well as the fact that the gummies actually work to help me sleep (thank god)!
24 September 2025
Reply from Mood
Hi Dawn!
We’re so glad to hear this!
It is wonderful to know your order arrived quickly and discreetly, and even better that the gummies brought you the rest and relaxation you were looking for.
Thank you for sharing your feedback and for being part of our Mood family.
~Mood Cannabis Concierge Team
Mood gummies and edibles are high…
Mood gummies and edibles are high quality and taste great. They never disappoint and are great in helping me relax and ease away any pain.
26 September 2025
Reply from Mood
Hi Thomas!
We love hearing this kind of feedback!
It means so much to know the gummies and edibles impressed you with both their quality and taste, and that they’ve been a reliable source of relaxation and comfort.
Thank you for sharing your experience and for being part of our Mood family.
~Mood Cannabis Concierge Team
Reply from Mood
Hello Alisha,
Thanks so much for sharing this! We’re thrilled you’re enjoying the products and service, it means a lot to us! 💛
~Mood Cannabis Concierge Team
Mood delivers great customer service…
Mood delivers great customer service when I call always awesome delivery is fast all eablies are fresh and potency is always on point very happy long term customer
20 September 2025
Reply from Mood
Hi Wayne!
What a fantastic description of your experience!
It is great to hear that our products gave you both ease and confidence. That is exactly the kind of uplifting vibe we hope to bring with every order.
We appreciate your support and are so glad to have you with us in our Mood community!
~Mood Cannabis Concierge Team
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