i got my product before my trip with my fiancée and he was worried it wasnt gonna get here on time. loved everything we got, now i will say the flower itself smoking in a wrap gave me a headache but n... See more
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Review summary
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Well, my first order went ok. Weed is weed. If it has a name it's so they can make it sound appealing to everyone. Go by the low, medium & high rating. It's correct for the high you'll get. Now, w... See more
Company replied
Great company, great quality product. More on the expensive side, customer service is top teir.
Company replied
I've been with Mood, for over 4 years. Very good products, fast delivery, excellent customer service.
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Company details
Written by the company
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contact info
United States
- mood.com
4.5
Excellent
780 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Mood
Hey John.
thank you for sharing your experience.
We’re glad to hear that our customer service started off strong, but we’re sorry it didn’t stay consistent. Your feedback is really important, and we’ll use it to improve so every interaction meets the high standard we aim for. We’d love the chance to make it right so I'll be connecting to dig in more with you!
~ Mood Cannabis Concierge Team
I really enjoy the Mood products
I really enjoy the Mood products. I like the snore and snooze combo. I’ve tried others but this is the best.
22 September 2025
Reply from Mood
Hey Angel,
Thank you so much for the love! 😄 We’re thrilled to hear that the Sore & Snooze combo is your favorite. It’s awesome knowing it stands out from the rest and helps you get the restful experience you deserve. We really appreciate your support and can’t wait for you to keep enjoying Mood!
~ Mood Cannabis Concierge Team
I was happy with my experience with…the pre rolls are the flower buds were great
I was happy with my experience with this company. I enjoyed the products and their customer service support was excellent. I will be ordering from them again soon.
1 August 2025
Reply from Mood
HI there!
Thank you for sharing your experience! 😊
We’re so glad you enjoyed the pre-rolls and flower buds, and that our customer service made your order even better. We can’t wait to have you back soon—your support means a lot!
~ Mood Cannabis Concierge Team
Quality products
Easy to order! Fast and free shipments, (on orders $100 or more), and competitive pricing. All that said, the best thing I like about MOOD is their products. The effects of all smokables and edibles that I have used are very consistent from batch to batch. Mood is shipped in sealed packets that provide assurance of untampered with products after packaging.
Very important to me is that Mood products produce the advertised effects. I particularly like Gary Payton flower, for energized effects, Pluto flower for a more relaxed evening and my newly found Chocolate Chip Cookie edible treat for a classic high. Cupid Cush smokable for? Everyone knows what that is for! LOL
12 September 2025
Reply from Mood
Hi Bill!
Wow, thank you for such a detailed and thoughtful review! 😄
We’re thrilled to hear that you enjoy everything from our smokables to edibles, and that the consistency and quality of our products really stand out to you. Gary Payton, Pluto, Chocolate Chip Cookie, and Cupid Cush - sounds like you’ve got a whole Mood lineup covered! 🥳
We appreciate your support and can’t wait to keep delivering the experiences you love.
~ Mood Cannabis Concierge Team
I really love the caramels
I really love the caramels, one caramel an hour before bed and I sleep like a baby. I’ll be back for more for sure. Oh, and I can’t forget the cookies OMG.
Kat young
18 September 2025
Reply from Mood
Thank you so much, Kat! 😄
We’re so glad the caramels are helping you sleep like a baby- that’s exactly what we love to hear. And yes… the cookies are pretty irresistible too! 🍪 Keep an eye on your inbox and mailbox, I'll be sending you something sweet soon as a thanks!!
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Gail.
Thanks for sharing your feedback 💚 We’re sorry to hear the strength of the Sleepytime gummies hasn’t been consistent, that’s definitely not the experience we aim for! It could be a matter of potency or tolerance! Either way - every MOOD product is backed by our 100-Day Satisfaction Guarantee, so we want to make this right for you.
I'll be connecting to find the perfect solution. Your satisfaction (and sweet, restful nights) are our top priority! 😌✨
~ Mood Cannabis Concierge Team
Review Title
They sent me some brownies for writing an absurd (albeit, genuine) review. How cool is that?! I like these folks, they're both the verb and noun form of "party."
20 September 2025
Reply from Mood
Hey Mark!
😂 We love an absurd-but-genuine review! Glad you enjoyed the brownies , we try to keep the party going in every way we can.
Thanks for the love!
~ Mood Cannabis Concierge Team
Fast easy and Quick Delivery
I enjoy the eatables and the pen is great as well as the flowers. Love them all.
4 September 2025
Reply from Mood
Hello Pauline,
Thanks so much for sharing your feedback! 🌟 We’re glad to hear you’re loving the edibles, pen, and flowers. Plus that delivery was quick and easy. We appreciate you being part of our community!
~Mood Cannabis Concierge Team
Unexpected emotional openness
I didn’t expect it to help me feel so free and emotionally open, but it really did.
8 July 2025
Unprompted review
Reply from Mood
Hi Patrick!
Wow, love hearing this 😌💫 Sometimes the best surprises are the ones that help us open up and feel more connected. We’re thrilled it made such a positive impact for you!
~ Mood Cannabis Concierge Team
I buy sleep gummy and they are great
I buy sleep gummy and they are great! I cut one square in half and they work very well. I sleep so good with out sleeping pills! Thank you mood !!
21 September 2025
Reply from Mood
Hello Merilee,
That’s wonderful to hear! 🌙💤 We’re so glad the gummies are helping you get great rest without the need for other assistance. Thanks for sharing your experience and for being part of the Mood community.
~Mood Cannabis Concierge Team
A Trusted THC source
A Trusted THC source. Very Informative, Great Selection of Products that vary to customer wants and needs and desires. I particularly like the Flower buds. Excellent Buzz acccepted!
31 August 2025
Reply from Mood
Hello,
Thank you for the thoughtful feedback! 🙌 We’re so glad you trust us as your go-to source and that you’re enjoying the flower. It means a lot to know our selection and info are hitting the mark!
~Mood Cannabis Concierge Team
I have received excellent communication…
I have received excellent communication from mood
They are ready help me make decisions on the products I purchase and dont push any specific type, cost, or strength of the products available.
11 September 2025
Reply from Mood
Hello Andrea,
We’re so glad to hear this! 💛 Our goal is always to provide helpful, pressure-free support so you can find what’s right for you. Thank you for sharing your experience with Mood.
~Mood Cannabis Concierge Team
Reply from Mood
Hello Pat,
We’re glad you’re enjoying the convenience! 🙌 Thanks for sharing your feedback.
~Mood Cannabis Concierge Team
Sceptical at first
Mood products are just as described and more. They have a very nice variety of products to choose from for different needs and wants. They stand behind their products and make sure you're satisfied with what you've received by doing follow-ups. Delivery is very discreet as well.
21 September 2025
Reply from Mood
Hello Kathy,
Thank you so much for the kind words! 🌟 We’re thrilled to hear you’re enjoying the variety and that our follow-up and discreet delivery make the experience even better. We truly appreciate your trust in Mood!
~Mood Cannabis Concierge Team
Reply from Mood
Hello Maria,
Thanks for trusting us to make the process simple and stress-free.
~Mood Cannabis Concierge Team
Great product, stop calling me
Shipment was fine but Mood has started calling me which i do not like
21 September 2025
Reply from Mood
Hello,
Thank you for your feedback! We’re glad to hear you’re enjoying the product. We completely understand your concern about the calls and apologize for any inconvenience. Our team will make sure your preferences are updated so you no longer receive unwanted calls.
~Mood Cannabis Concierge Team
Great customer service and products
Through an app I received a coupon and chose Mood to use it on. It was my first order and order anywhere for a THC product. I bought the brownies ( you want to eat them all)!! They're tasty, but take only part of one if first time using. I took about 1/3 and few hrs later......... OH YEAH!! Took 1/2 the next time. I don't use everyday. I do have R/A, O/A, fibro, and pinched nerves and 63 (getting up there in age) These numb me nicely. Had issue with other product I bought and the customer service took care of it. They even have people reach out to customers to see how there order is and any ?s or anything. They touch base after a few wks after 1st order. Awesome company that seem to care greatly for their customers. A happy customer is a return customer and I'm telling a ton of people about them too. :) As Arnold would say........... I'll be back!! :P lol
10 July 2025
Reply from Mood
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear the brownies are hitting the mark. It means a lot that our customer service and follow-ups made a difference for you, we truly care about every experience. And we love the Arnold reference, can’t wait to have you back! 💛
~Mood Cannabis Concierge Team
I enjoyed all of the treats
I enjoyed all of the treats. Looking forward to 10 mg THC beverage.
1 August 2025
Reply from Mood
Hello Lori,
We’re so glad you enjoyed the treats! Exciting times ahead, hope you love the 10mg THC beverages when you try it!
~Mood Cannabis Concierge Team
The sleepy time mood gummies are what I…ny
The sleepy time mood gummies are what I needed to help me sleep. I have a prescription for sleep but with just 1 gummy it seems to work better. Thank you
20 September 2025
Reply from Mood
Hello Beverly,
We’re so glad the Sleepytime Gummies are helping! 💤 It’s wonderful to hear they’re making a difference for your rest. Thank you for sharing your experience!
~Mood Cannabis Concierge Team
Always a great experience …
I have been very pleased with every product purchased. My favorite Slurricane it helps me relax with a joyful feeling of calm. I’ve only purchased flower and have been happy with every purchase. I like to mix also. I drink in coffee & tea due to lung issues. Mood is wonderful
7 August 2025
Reply from Mood
Hello Rose,
Thank you for sharing your experience. We’re thrilled to hear that Slurricane and our other products are helping you relax and feel joyful. It’s great that you’ve found ways to enjoy them that work best for you. We truly appreciate your support!
~Mood Cannabis Concierge Team
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