Really happy with my purchase
Really happy with my purchase. The product quality is great, delivery was on time, and the customer support responded quickly. Smooth experience overall.
3 March 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.3
Average
4 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was so pleased with my order at Mood…
I was so pleased with my order at Mood Melbs. The hoodie is immensely soft and made of high-quality material and an ideal oversizing fit. It was fast and well packaged.
17 March 2026
Unprompted review
Do not buy from this company
I purchased a pair of sandals and “western boots”. They took practically a whole month to arrive and tracking of the package was horrible. When I finally got the package, the quality of the product was nothing like the photos. I wore the boots for 2 hours and the shoes felt like they were going to snap in half while I was walking. The sandals are supposed to be orthopaedic but I don’t see how they give any support. Everything looks like it has been purchased off Temu and sold at triple the cost
1 April 2026
Unprompted review
The item is well made and arrived…
The item is well made and arrived quickly. Packaging was good, though the overall experience felt average and there’s room for improvement in communication.
13 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.