I ordered an air purifier that said it was available but the order was canceled very soon after. No explanation given. My guess is they stopped shipping to the US but then why take the order in the... See more
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Excellent Customer Service. Have used large room Mooka (x2) for six months, during which they have run almost continually. First with smoky skies from forest fires, and later with shedding dogs. Th... See more
John was so awesome and helpful! He patiently waited for almost an hour on the online chat feature while my boyfriend & I tried to upload a video showing our problem (we're not the most tech savvy peo... See more
I finally went online to claim my free gift that came with my order of a Mooka Air Purifier last year. I wanted to pick a filter. I went through the whole process, wrote a testimonial , clear to the... See more
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The support personnel…
The support personnel has been responsive and helpful, now lets see how long it takes for the replacement air purifier to arrive.
The Mooka air Purifier is a great…product that delivers performance at all times
The Mooka air Purifier is a great combination air filter and nite light option. It delivers a high rate of efficient clean air into the room. Contains a three stage filtration system and absolute low noise level to bout.
Very helpful and knowledgeable.
Rissa was very helpful in answering my…
Rissa was very helpful in answering my questions. We got everything addressed and fixed all within the few minutes in our chat. I’m very pleased.
I got some wonderful support
I got some wonderful support. I was taken through the steps needed to address the problem.
Courteous and professional assistance…
Courteous and professional assistance form your rep that went above and beyond to help me.
Mark gave great customer service!
Mark was very helpful. I got a replacement submitted very quickly with just a few questions. Great customer service!
Joshua has gone above and beyond to…
Joshua has gone above and beyond to help me with a recent projector order. He is patient and professional. He listened to my needs and what a previous agent promised. He is an asset to the Mooka family.
I was having trouble registering my…
I was having trouble registering my product I received an error. Jenna is helping.
Agent was extremely helpful and patient…
Agent was extremely helpful and patient with me! Highly recommend your company.
FAST DELIVERY AND NO SHIPPING FEE!
Amazing Customer Service!!
Recently I contacted DBPower with an issue regarding my Auto Jump Starter. My issue was resolved far beyond my expectations. I can't say enough about this great company and Joshua who assisted me with my problem! No doubt anything I purchase with the DBPower name comes with confidence that a great company stands behind the product!
Warranty activation page is broken.
Thank you tot the fast delivery of my…
Thank you tot the fast delivery of my filters. The filter trap so much dust and makes my room breathable !!
Keeping my air cleaned
This product is very good I keep it in my basement where I go to smoke and since I have it I don't hear any complaints about smoke odor.
warranty activating.
i had a problem activating my warranty with a website error. she solve the problem and now warranty is activated.
thank you
I logged in to activate my warranty and…
I logged in to activate my warranty and the live chat rep was great, it took just a few minutes, and it was all taken care of.
Great knives and a very helpful customer service representative.
I was struggling to use the website to fill out warranty information on my new knife set and I got fantastic help from Feith while using the site's chat feature.
Joshua was very helpful in resolving my…
Joshua was very helpful in resolving my issue. My purifier had stopped working and Joshua helped me to troubleshoot and confirm that the unit needed to be replaced. He was professional, friendly, and quick with his service. I appreciate his support!
GREAT SERVICE!
I had all of my problems answered! Very friendly and considerate!
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