Moonbun Reviews 

Great quality love this company. Lovely designs really impressed ordered twice now and both times I have been delighted recommend trying it I guarantee you will go back for more

The clothes are adorable but more importantly I had excellent customer service from the company. Delivery was held up due to COVID, and I was a bit frustrated, but I received a response same day with each inquiry. One of my items that I ordered unfortunately did not arrive, and I received a refund in less than 24hrs after I requested it. They also made a size change extremely easy! Very happy with the business!

So this was my first experience ordering from this company. I really didn’t know what to expect as far as quality, shipping, customer service etc... To start, my order came quick. I was consistently notified of its shipping status, very easy. I received my order... the toddlers jumper and a skirt and halter set. So I loved the jumper. It’s great quality and just so cute!!! I wasn’t a huge fan of the skirt and halter. It just wasn’t as great as the jumper. But the company contacted me to review the products. So I did, not thinking anything would be resolved or come out of it. They not only were concerned with my not loving the product but they made it better in every way. They were efficient and accommodating. Things you really don’t see now a days. So yes, I would highly recommend this company. I will be purchasing again!

I recently purchased 2 items from Moonbun that I absolutely love - the slouch pantsuit and the flare sleeved jumper. I can't wait to see my granddaughter in them.
Somehow I made a mistake in my initial order and they helped to make it right.

I ordered my granddaughter 2 of the backless jumpers and they are absolutely adorable. They are so soft and cozy and everyone was asking my daughter where she got the outfits. Thank you and I'll be back shopping again.

Took a bit to get to us, understandable but was worried it was a fake site just taking my money. Not the case! So happy with our order, SO IS OUR DAUGHTER!!! WORTH THE WAIT!

My daughter-in-law loved the outfit for my granddaughter and wanted your website.  My granddaughter loved the frozen facemask 😊

So, yes satisfied customer indeed.

I love the and wish they came in my size!

I bought 3 outfits she looks great in them the cotton is very soft true to size love the colors will order again and didn’t take long to get to me

Bought the romper for my granddaughter. Arrived quickly. Nice material and fit. She loves it and so do I!

Due to COVID the shipments were delayed and things took longer than would be normal to arrive. Their customer service was TOP NOTCH, and Sara communicated with me the whole way! The clothes arrived and they are wonderful! They fit great and my granddaughter loves them!! Thank you Moonbun!!

Customer service was fantastic, so generous & helpful! The jumpers were adorable. My only wish would be that they come in larger sizes. Alittle short for my 5 year old as she is but they still look adorable!
Thank you again Moonbun! I appreciate your help!

I LOVE MOONBUN! I HAVE TO WRITE A REVIEW TO DESCRIBE JUST HOW AMAZING THIS BUSINESS ISM AMAZING AND WONDERFUL CUSTOMER SERVICE! I CAN'T BELIEVE HOW PROMPT THEY ARE IN COMMUNICATION. MOONBUN CONSISTANTLY BACK UP EVERYTHING THEY PROMISE TO DO FOR THEIR CUSTOMERS BOTH IN WORD AND DEED. THEY'RE ITEMS ARE SO BEAUTIFUL AND YOU CAN TELL THAT THERE IS HUGE AMOUNTS OF PASSION AND LOVE GOING INTO EVERYTHING THEY DO.
THANK YOU SO MUCH FOR EVERYTHING! YOU MADE MY DAY TODAY!!!

I would give a zero but not listed. Order over one hundred in clothing over 8 weeks ago. Excuses, blame USPS & UPS! I order weekly on line and no other retailers have any problems. Turned over to bank and “Sara” with Moonbun said package arrived. Last check on tracking number puts it in Atlanta and yesterday New Jersey. I live in North Carolina. This order includes gifts, had to buy elsewhere. Eight weeks is unacceptable. Called bank & sent copy of Sara’s misinformation, such a hassle and I’m sure Moonbun is counting on my giving up. That will not happen. This company appears to be a Scam. Save yourself time and money, Do Not Buy. Wish I saw this web site before I ordered
UPDATE ON MY REVIEW: I received a reply and Moonbun states, “We never knew there was something wrong”. I have emails showing I contacted then on 5 occasions before calling my bank for assistance! The reply continues, “I checked the tracking code and it appears delivered”. As of this morning June 24th at 8:45AM EST the tracking number shows the following “in transit June 23 6:14AM. Atlanta, GA Out for Delivery”. I live in North Carolina Tracking shows this package has been in Atlanta since June 17th. Moonbun states they are “devastated and accept full responsibility”. So still I give Moonbun a 0. Where is their customer service? I still have not received my order and everything I state I have printed copies to show the kind of company Moonbun is, and if as they say, “we accept full responsibility” where is my $121.25?? If you can throw your money away, give them a try but I don’t throw my money away to scams. Go through comments on “ trustpilot.com. There are some satisfied customers but I now wonder if the posts are real? I found about a dozen customers with the same experience as mine. No order..no refund and difficult to communicate with.
JUNE 25. I received a reply from Sara at Moonbun. Now she tells me my package is in Atlanta but being delivered! It’s been in Atlanta for over a week saying “ out for delivery”! I’m now told when?? Package arrives I can pay to sent it to an address they will give me and then they will refund the cost of mailing! Does this person think I’m stupid! Sure I’ll pour more money into this horrible experience and trust them. Right. I have not yet been refunded for the over $100 of merchandise I never received. All the replies sound so nice and sincere, DON’T GET TAKEN IN BY THE KIND REPLIES.. I contacted this company on five+ occasions and in their reply they say, “ we had no idea there was a problem”. I saved my emails and their reply’s. Sara sent info to my bank stating I had received my items! I have print out of tracking and when she claims I had items, package was between NJ and Atlanta, GA and out for delivery in Atlanta. They go to extremes to make customer look at fault. NOT THIS CUSTOMER. I’m in lock down & have plenty of time, this customer is not going away until I receive a full refund. BE CAREFUL. DONT TRUST ALL THE 5 STAR REVIEWS

The Jumpsuits are THE cutest! I purchased the Pink & Gray; my daughter loves them! Im wishing they came in Adults Sizes! Will definitely be purchasing from Moonbun again!

Great quality, great customer service. Thank you! Very cute clothes

Moonbun has the cutest clothes and they make the little moonbugs look so cute. My great niece loved her outfits. They arrived timely and no problems at all. I very highly recommend Moonbun and look forward to ordering more from them.

My niece absolutely loved the pink jumper that she received in the mail! After reading some earlier reviews, I was concerned about the shipping time, but I must say that it came much faster than I expected. I have order things from China that have literally taken months to arrive, so we were all very pleased with the shipping time and the final product. I will definitely be ordering more from you in the future. I also have to say they have amazing customer service. They responded to my emails in a timely fashion and made me feel valued as their customer.

The items I ordered took a while to arrive but Sara was so great about giving me more information about their tracking and even offered a free item to make up for the extra long wait. The clothes ended up being adorable and my daughter loves them! Do not the size on the jumper we got was a little smaller so I only wish the sizes went higher.