Amazing customer service! We hade some problems and delays revolving the shipment of my purchase. I reached out and quickly had the team help and stay in contact till the problem was resolved. The... See more
Company replied
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Review summary
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I’m super happy with my order from Moonlight Mansion. The quality of the clothes is excellent for the price. Everything feels well made and comfortable. Shipping was also a great experience: they... See more
I’m obsessed with this brand! The quality is awesome — comfortable + made to last. The Designs definitely stand out. Their customer service is quick and friendly, and my order arrived way faster th... See more
Company replied
They were very supportive when I had a problem with my order taking way longer than usual (due to the shipping company) and were extremely helpful with giving updates and feedback. While I did not rec... See more
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Company details
Written by the company
Moonlight Mansion. Emerging from the German fashion scene in 2020, we began with the idea of making clothes that reflect who we are and how we see the world. Each piece carries a part of us into the community. Our team of young designers and creatives is shaped by different background in fashion and culture. Taking inspiration from military and underground sub-culture, shaping pieces that carry those influences. Our goal is to make our work accessible to everyone who values the idea behind clothes. Creating campaigns with a strict vision and purpose. Building a community where people with the same passion can connect and inspire. With Moonlight Mansion, we share a part of ourselves with the people around us. Welcome Inside the Mansion.
Contact info
Herzstraße 1, 71083, Herrenberg, Germany
- support@moonlightmansion.com
- moonlightmansion.com
4.5
Excellent
585 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
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WILL BE BUYING AGAIN!!
i bought the archives hoodie in black and i cant even describe how much i love it… the fit is perfect, the material and the overall quality aswell. the only negative is that i dont like my other hoodies, because of how much i love this one :D definitely will be buying something again in upcoming drops
4 October 2023
Unprompted review
Terrible quality for price. So bad.
I never write reviews. But I have to for the hoodie I received.
For £71 the quality is incredibly thin and uncomfortable. If you compare the new hoodie I got to the old hoodie I got (from moonlight mansion) - the quality change is insane. The older ones are much thicker and much comfier. Also, the fitting of the hoodie used to be much better. Terrible. Very unhappy. I’m not sure how people are saying the quality is good - my hoodie from H&M for £15 is much better quality and much thicker. And I’m unable to send my hoodie back as I’m in the UK - I did not see this on the website anywhere . Incredibly bad.
27 September 2023
Unprompted review
Inflated reviews
After you order they ask incentivize you to leave a positive review for a 15 euro discount voucher. Afterwards they never give anything...
26 September 2023
Unprompted review
All great
I usually don’t write reviews, but this time I just have to. Ordered 3 tees and the archives hoodie and all of em fit amazing. The delivery was fast too. Would highly recommend this upcoming brand!
26 September 2023
Unprompted review
I got 2 tshirts from Moonlight Mansion…
I got 2 tshirts from Moonlight Mansion and one tshirt had a defect so I write them on Instagram and the support team respond me in 5 minutes and the told me that they will send a new one. They Have a great quality and a Super Support Team.
25 September 2023
Unprompted review
Good and fast shipping
Good and fast shipping. Hoodie fits a bit smaller than expected.
25 September 2023
Unprompted review
RECOMMENDED!! :)
I can only recommend Monnlight Mansion. The hoodie I bought is extremely good quality, the motiv was embroidered and not printed and the fit is nice and baggy, but not too big. I would absolutely buy it again! :))
22 September 2023
Unprompted review
Perfect cuts for the garments with high…
Perfect cuts for the garments with high quality especially for the reasonable price. Ordered 3 times and all times it was shipped the next day. Were also very responsive via insta dm when i had any questions. Recommend them for sure!
21 September 2023
Unprompted review
Fast and good!
Incredible fast shipping, Quality is amazing for the price you pay. Fit could be improved. Overall an amazing Online Shopping experience.
19 September 2023
Unprompted review
i really like it
high quality clothes, fast shipping and all you want from a fashion brand
18 August 2023
Unprompted review
Will be buying again!
Fast shipping, Fast customer service and cool clothes
15 September 2023
Unprompted review
Great quality
Great quality! I bought a t-shirt 2 weeks ago and i absolutely love it. Print is nice and is not washing off
Highly recommending moonlight mansion.
14 August 2023
Unprompted review
Absolutely love the jorts they are very…
Absolutely love the jorts they are very nice good quality and great length for jorts
19 July 2023
Unprompted review
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