something nobody talks about with mobile play is what goes down when your phone rings mid-session. got a call thursday, my brother naturally, right in the middle of a spin. picked up, chatted a good t... See more
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Very poor game library and some hot slots are broken. I simply cannot run them for 1-2 minutes straight without them being crashed. U gotta do something with that...
First small deposit, played low stakes, even withdrew a bit
Play few slots Saturday evening, relax after crazy week
Company details
Written by the company
WestAce Casino | 400% up to $22,500 + 400 FS
Contact info
Australia
- moonlitbookgarden.com
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The game list looked much bigger before…
The game list looked much bigger before I registered since Friday.
No thanks
No thanks, Cashback note said automatic, yet support told me to request it manually nope
Navigation felt unnecessarily clumsy.
Transaction page
Transaction page: fullscreen closed after request #61830 and reset the stake before the next spin. Lobby notice made the cashier wait messy to read while lunch went cold.
My lower deposit limit saved and then…
My lower deposit limit saved and then disappeared. After that, confirmation email and account page showed different values. maybe it applied later, but the page never said so. I would not have cared if the site had shown one honest status.
the thing that gets me is theyre…
the thing that gets me is theyre perfectly polite. nobody has been rude, not once
its just that being polite while telling me for the fifth time that theres no update available isnt actually help. i dont need an apology, i need somebody to open the account and look at it
ive asked for exactly that and got another apology
cant scroll the cashier on my old…
cant scroll the cashier on my old iPhone SE, keypad covers the button.
On mobile
On mobile, Autoplay toggle looked off, but the next slot round started anyway not the answer I needed
Quick rant from my account page
Quick rant from my account page: reload rule line, cashback was in the banner using hotel Wi-Fi from a tablet, then zero in the cashier. Profile page made the casino status feel like guesswork after I checked email
after tea the lobby showed new games…
after tea the lobby showed new games with bright badges, but half of them opened to a blank provider screen. Reloading helped once, then failed again. Really polished stuff. I hate having to screenshot every step like it is homework.
Complimentary spins were marked active…
Complimentary spins were marked active in the rewards section, but Sweet Bonanza displayed nothing. Support chat stated to relog, then clear the cache, then give it another 24 hours.
By the next evening the promotion had ran out.
They could see the spins in the account, supposedly, just not enough to let me use them.
Before I gave up
Before I gave up, Live Blackjack showed in search but opened as unavailable. It stayed that way after refresh, which made no sense.
Monday night
Monday night, and then Casino receipt #73269: the cashier on ticket #49363 moved my payout from cancelled to paid with no note. Cashier screen gave the same old next step after 18 minutes.
Checked twice
Checked twice, Casino menu on cracked Samsung: second login on library Wi-Fi lost my saved slot and bonus status. Profile page stayed blank after I checked email.
Lobby search Sun 19:55 looked okay…
Lobby search Sun 19:55 looked okay before support requested the round ID on library Wi-Fi that casino history never showed. Cashier screen showed a newer cashout line while lunch was getting cold.
Checked twice
Checked twice, Cashout block after council tax letter: email said my document was accepted on borrowed laptop but the KYC page refused it. Casino page left the blank row in history after I checked email.
The required documents were laid out…
The required documents were laid out plainly before I submitted a thing. Proof of identity first, then address verification, with a brief note about keeping all corners visible in the shot. My second attempt went through because the error message was actually useful
Favorites were still there once I…
Favorites were still there once I signed back in
new casino account
new casino account; cashier, email and profile inside the account all disagreed. Transaction log left the blank row in history before I closed the tab.
Rise of Olympus locked up on an old…
Rise of Olympus locked up on an old iPad every time the bonus round hit. Cleared the cache, reinstalled, same thing. The agent just said to try a different browser, which I already had.
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