I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in mil... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great coffee and great service. We order ours by kg bags and they never disappoint. We are making our way through the different beans and are currently loving the Santo Antonio beans and looking forwa... See more
Company replied
Thank goodness for Moonroast! I got a new grinder for my coffee machine & thought the grinder was no good as I couldn’t get a decent cup of coffee. I remembered having a cup of moonroast at my local c... See more
Company replied
We've had Moonshot a number of times and enjoyed it but thought we'd try something different this time (Lunar). We're getting compliments from anyone that drinks it and thoroughly enjoying it ourselve... See more
Company replied
Company details
- #6 of 61 best companies in Coffee Roasters
- #4 of 37 best companies in Coffee machine supplier
- #4 of 45 best companies in Coffee shop
Information provided by various external sources
We are an award-winning small batch coffee roaster and supply speciality hand roasted coffee for wholesale and retail throughout Hampshire and across the UK.
Contact info
Chilton Manor Farm, SO24 9TX, Alresford, United Kingdom
- 01256 389996
- coffee@moonroast.co.uk
- moonroast.co.uk
4.9
Excellent
698 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great coffee …
Great coffee and look forward to my subscription every two months
26 January 2026
Unprompted review
Reply from Moon Roast Coffee
Thank you! We are so happy to hear you’re enjoying our coffee!
Reply from Moon Roast Coffee
Thanks so much! We are thrilled you loved the coffee—and that it arrived nice and speedy!
Tried a new batch and was totally different
26/03: Received a new batch from Moon Roast which was much much better and not bitter at all. Will be ordering soon another one!
12/01: Thanks fo your prompt reply. I couldn't find a way to reply to your response so adding here: Order #30881. I also received a separate 350gr Med/Light IHCafe90 from same Limpira region and bean is much lighter with fruity tones. 13/01: yes you can use my email address.08/01:Not happy with the coffee roasting. Too dark and it was labelled med-light? The flavours do not match what’s in the bag. Woody, nutty, bitter instead of Pineapple, passion fruit. I know we can all taste differently but I found this to be quite extreme. I believe, on average the roasting level to be too long/high.
8 January 2026
Unprompted review
Reply from Moon Roast Coffee
Good Morning Gennaro, we apologise you are not satisfied with your coffee. We value any and all feedback to make improvements, if you could kindly provide an order number or roast date - we will have our quality control team investigate and come back to you as soon as possible.
Thank you
MR Team
ii. Thank you for getting back to us Gennaro - would it be ok to send a message to the email address associated with your order? Our QC team is performing some analysis today and we would like to keep in touch with the results.
Thanks
MR Team
Excellent coffee and efficient order &…
Excellent coffee and efficient order & delivery
30 December 2025
Reply from Moon Roast Coffee
Thank you for supporting our small business!
Great coffee, super quick delivery
29 December 2025
Reply from Moon Roast Coffee
So glad to hear! Thank you for your review ☕
Excellent coffee and speedy delivery
Excellent coffee and speedy delivery. What more could you want?
31 December 2025
Unprompted review
Reply from Moon Roast Coffee
Fantastic to hear! Many thanks for your review :)
Straightforward ordering, well designed website
Easy to order, quick delivery and impressively packaged. Ordered as a Christmas present so can't comment on the coffee.
9 December 2025
Unprompted review
Reply from Moon Roast Coffee
Hi Betty, thank you very much for the review!
First purchase from you online …
Ordering process easy and delivery quick. Wonderful coffee!
4 December 2025
Unprompted review
Reply from Moon Roast Coffee
Wonderful to hear, thank you for the review. Happy brewing ☕!
My favourite coffee by a mile
My favourite coffee by a mile, delivered promptly and well packed.
12 December 2025
Unprompted review
Reply from Moon Roast Coffee
Thank you so much for your review, great to hear your feedback! Enjoy your coffee!
Excellent gifts for discerning friends
11 December 2025
Unprompted review
Reply from Moon Roast Coffee
So good to hear, thank you Kathleen!
Great and fresh coffee delivered to…
Great and fresh coffee delivered to your doorstep,and happy to support local business.
27 November 2025
Reply from Moon Roast Coffee
Thank you so much, so pleased you are enjoying our coffees!
My experience with Moon Roast Coffee…
My experience with Moon Roast Coffee was delightful. The coffee arrived fresh, rich in flavor, and brewed perfectly every time. It's a great choice for anyone who loves quality coffee at home.
14 November 2025
Unprompted review
Reply from Moon Roast Coffee
Thank you so much for your review! Happy Brewing ☕
Excellent coffee
Easy ordering, fast delivery, delicious, freshly roasted artisan coffee!
24 November 2025
Unprompted review
Reply from Moon Roast Coffee
Great to hear this Robert, many thanks for your review. Enjoy your brew! :)
Fabulous products and service
3 November 2025
Reply from Moon Roast Coffee
Thank you so much for your review! Happy Brewing ☕
Superb coffee
Great selection of coffee, ordered the festive blend which is so so good. Will definitely be ordering more. Delicious!
3 November 2025
Reply from Moon Roast Coffee
Fantastic to hear, Julie! Many thanks for your review :)
Brilliant small business
Brilliant small business. Great coffee and service. Coffee arrives fresh, and on time every month. Our last order we got a little sample bag some different coffee beans as a thank you for being subscribers. These little things mean a lot.
5 November 2025
Unprompted review
Reply from Moon Roast Coffee
Thank you so much for your kind review and we are thrilled to hear you are enjoying the coffee and our subscription service!
fab coffee and hot chocolate
delivery was so fast! dispatched same day and arrived early next morning.
packaged really nicely too.
31 October 2025
Reply from Moon Roast Coffee
Thank you so much Hannah, so pleased you are enjoying our coffees!
Gorgeous coffee and at a good price-…
Gorgeous coffee and at a good price- speedy delivery and nicely presented.
We will only buy this coffee from now on❤️❤️
30 September 2025
Reply from Moon Roast Coffee
Thank you so much for your review, great to hear your feedback! Enjoy your coffee. Many thanks from the Moon Roast Team
Reply from Moon Roast Coffee
So good to hear, thank you David! Enjoy the Brazil ☕!
Very informative and fun coffee experience
My husband and I had a great time at this very informative Bean to Barista course.
Thoroughly recommend it for anyone setting out in the world of making great coffee at home.
11 October 2025
Reply from Moon Roast Coffee
Thank you so much Julie, really pleased you had a great morning with us! I'll pass on your comments to Dan and James who ran the course for you. Hopefully you will be making some amazing coffees yourselves now with your new Sage Barista Pro coffee machine!! Best wishes from the Moon Roast Team :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.