Bought a v1 and it lasted just over a year - now won't switch on or charge. On that basis not worth paying the extra it costs over the cheaper and similar models available on Amazon.
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Following an order for my husband in February and a few issues with the shaver over the last couple of weeks, I wrote to Customer Services and was completely blown away by their response - they were f... See more
Company replied
Fast responce to enquiry and explained why they couldn't support my request amd then offered me 30% discount off the cost of replacing the goods I accidently broke ....Spot on customer service
After receiving the Moon shave product and using it for a few months now, I am happy with the product I received, its a really quick and easy to use tool to get that nice clean shaven look and feel.
Company replied
Company details
Written by the company
Moon Shave UK is a leading grooming brand that offers innovative and versatile products to help modern men look their best. Their signature product, the Moon Shave V2™, is a 5-in-1 grooming tool that provides a complete grooming experience at an affordable price. Made with tough-tempered steel blades and featuring light suction and GripEase™ technology, this shaver can handle everything from a close shave to a full-body trim, making it the only grooming tool you'll need. Moon Shave V2™ is ideal for people with scalp micropigmentation, as it provides a gentle and effective way to maintain the look. With Moon Shave UK, you can boost your confidence and increase your desirability with a well-groomed appearance. Invest in Moon Shave V2 today and take control of your personal image.
Contact info
westlegate, Great Finborough, IP143AD, Ipswich, United Kingdom
- support@moonshave.com
- moonshave.com
4.1
Great
39 reviews
No recent history of asking for reviews
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People also looked at
As always
As always, prompt delivery, discount bonus and a brilliant shave, unbeatable value,
10 May 2024
Not worth the extra cost
Bought a v1 and it lasted just over a year - now won't switch on or charge. On that basis not worth paying the extra it costs over the cheaper and similar models available on Amazon.
1 May 2024
Unprompted review
I made a mistake in buying an item…
I made a mistake in buying an item twice, asked for refund and was not given.
Not a good customers service or engagement
14 March 2024
Great service
6 March 2024
Spot on great product
22 January 2024
Excellent customer service
Fast responce to enquiry and explained why they couldn't support my request amd then offered me 30% discount off the cost of replacing the goods I accidently broke ....Spot on customer service
4 January 2024
It could have been a 5 star experience
The razor is good but the charger does not work. I had to order a USB charger separately.
28 December 2023
It's amazing knowing this company
7 November 2023
The product is fantastic but the…
The product is fantastic but the delivery process is slow 2+ weeks and realistic delivery dates need to be quoted
17 October 2023
Just love moonshave
Just love moonshave. There versatile hand held shaver and 5 head shaver just does the job I haven't found anywhere else.
12 October 2023
Avoid
I wouldn't bother if I was going to buy again for the 1st time...head gets blocked up so quickly you are forever cleaning it out while shaving. Changed heads a few times only after a few uses and the problem is still there.even got a replacement unit and still the problem.. I would avoid.plus the exact same model is on Amazon for £25.
10 March 2023
Unprompted review
Malfunctioning replacement 5head part
Hello, I recently received in Ireland a 5head part for my moonshave headshaver. Unfortunately I feel it is malfunctioning. One of the heads keeps pulling my hair so I cannot use it.
Thank you!
24 June 2023
Great razor
I've tried a few shavers designed for heads and some barber style foil razors but I can honestly say this is the best one I've used. It's not my daily head shaver. Excellent product, and the customer service was fantastic.
11 May 2023
Best razor to date
The moonshave V2 arrived within days of me ordering it and it is by far the best razor I have ever used
30 April 2023
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