Rubbish company!
Rubbish company!! I ordered a size 7 shoes & it came two sizes too small & you have to pay if you want to return it. Avoid this company at all cost!!!!
22 January 2025
Unprompted review
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Company details
Written by the company
MOON is a crypto clothing brand that distinguishes itself through stylish and streetwear designs inspired by leading cryptocurrencies. Let's continue our voyage to the Moon 'And Beyond'.
Contact info
Spurkt 5A, 5804AR, Venray, Netherlands
- info@moonstore.io
- moonstore.io
2.7
Poor
18 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid this company at all costs
Avoid this company at all costs! Bought some leather boots which are not! so visibly man made fibre, poorly made and sizing is so wrong. Ordered a men’s size 10, but they’re no bigger than an 8! Returns policy is appalling, you have to pay for a return to China. I would urge any one who has purchased from this site who are not happy to dispute the transaction with your bank/credit card company under the trades description act.
1 December 2024
Unprompted review
Reply from MOON
Hi I'm sorry to hear this but we don't sell any shoes. Can you redirect your complaints to the right company? Thanks and have a great start to the new year. All the best. MOON
Absolutely terrible
Absolutely terrible I ordered shoes so beautiful in the picture - I received the wrong colour & wrong size and No One has the decency to reply to my emails At All - Moon treat people the way you would expect to be treated !!! And Reply to All your Emails
5 October 2024
Unprompted review
Reply from MOON
Hi Joan, I'm sorry, but I don't sell any shoes. Could you please delete this review, as it's impacting my business? I’d really appreciate your cooperation and hope you can resolve this with the 'other Moon.' Thanks a lot!
Good communication and nice hoodie
The quality of the products was great and communication as well, will order again! To the Moooon!
27 August 2024
Reply from MOON
Thanks for your trust Remco!
We ordered two caps and they had the…
We ordered two caps and they had the quality we expected.👍
9 July 2024
Unprompted review
Reply from MOON
Thanks for your trust and happy you like them!
Do not order of this site
Do not order of this site. Terrible quality, no response when it was over three weeks for delivery, from Auckland!! Apparently. Scam site, avoid.
26 June 2024
Unprompted review
Reply from MOON
Hello again, can you please reply to my message? Sorry but again I had no orders to Auckland in June and communicated with all my customers from NZ. Can you please let me know your order number so we can continue, I've tried to contact you for a period of time now... Regards, Moon
Bitcoin cap
Great product and excellent communication and service. Thanks
21 June 2024
Unprompted review
Reply from MOON
Appreciate the feedback! Have a good one Rob.
Reply from MOON
I'm sorry to hear this, but we do not have any half-zip pullovers in our store. Furthermore, we do not offer a 20% discount and never have. Are you sure you ordered from our shop? Our main address is .io. Could you please share your order number so I can assist you? You can email it to info@moonstore.io.
Good quality and clear order process
Ordered the dark grey HODL cap and I’m happy about the quality. Product is as described and the order process was clear.
11 February 2024
Unprompted review
Great hoodie and cap.
Great hoodie and cap.
Also better quality then i initially expected.
I also like the brands connection with crypto!
17 February 2024
Unprompted review
Good bang for your buck
Ordered an ETH shirt in red colorway, quality is good and delivery is quick. No complaints
8 February 2024
Unprompted review
I ordered a cap from MOON
I ordered a cap from MOON. The quality of the cap did not disappoint me, has nice comfort. The product was delivered quickly.
5 February 2024
Unprompted review
Great quality, fast delivery
I like the stitched on logo. Quality of the back design on the hoodie is great.
Delivered in 3 days.
3 February 2024
Reply from MOON
Thank you for the review! Enjoy your Bitcoin Hoodie :)
Beautiful crypto merch webshop with outstanding service and delivery
I came across the moonstore through twitter. The beautiful webshop got my attention immediately and I bought 2 caps and 1 t-shirt. My order arrived within a few working days and the process went very smooth. I would definitely recommend anybody to buy crypto merch here because the quality is outstanding and their service is very efficient.
2 February 2024
Reply from MOON
Thanks a lot for your kind review Sjaakie! Enjoy your caps and t-shirt!
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