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See what reviewers are saying

Rated 5 out of 5 stars

Steve Briton really helped everyone, including me get through this course seamlessly and without too much trouble and in an interesting way without being too laborious. I really did learn a lot thou... See more

Rated 5 out of 5 stars

Tom assisted in getting deal over the line on new aggregate artic trailer. 1.5% better rate than asset finance with main high street bank. He obviously knows his stuff and I reckon he is in the know a... See more

Rated 5 out of 5 stars

I have used natalie brighten from morgate Finance. to give me advice and Finance on renewal of my plant fleet and refinancing sum of my existing plant. Natalie is very experienced and she has helped... See more

Rated 3 out of 5 stars

I've no idea if they're good or not, but sending me unsolicited emails under the false pretense of "following on from our phone conversation".. is the most sure-fire way to earn a place on our com... See more

Company details

  1. Non-bank financial service

Written by the company

Moorgate Finance understands the financial pressures that arise in professional businesses and provide financing solutions to help these businesses grow.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou Doris & Josh!

I would like to thank Doris & Josh for all of their patience and help throughout the process of me getting my car finance! All of my questions were answered promptly and professionally and I cannot fault their customer service at all! They have been brilliant! Both Doris & Josh were always available and if they weren't they got back to be very quickly! They always went the extra mile in order to make me feel comfortable and understand the process of what was happening as this is the first finance position I have been in!

Thankyou to both of you for making my experience quick and comfortable and ensuring it was stress free! I will definitely work with yourselves in the future and will recommend you fully.

23 January 2019
Unprompted review
Rated 1 out of 5 stars

Awful experience, go elsewhere! 10 weeks I had to wait

Awful experience.
Started an application in October, was ignored on several occasions. I had to chase constantly only to be told a bank of excuses. Eventually got hold of the MD who was also full of the same absent excuses.
Sent all the info required and after 10 days of me intensively pushing for answer finally got an outcome on Friday 18th January. 10 weeks & far too much time spent with this company. Would highly recommend that you go elsewhere if you want good customer service & a personalised service .

19 January 2019
Unprompted review
Rated 5 out of 5 stars

5star customer service

Eshna was so friendly and helpful from the start to completion. Great continuous communication . I would highly recommend this company.

14 January 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service by Sam & Dominic

Excellent service by Sam & Dominic, organised all the funding for our fleet of vehicles and arranged funding for our other businesses. Recommend Moorgate Finance for all your needs for funding.

30 October 2018
Unprompted review
Rated 5 out of 5 stars

A BIG thank you to Dominic and the team…

A BIG thank you to Dominic and the team for helping us in our last 3 phases of expansion. They are always happy to help and their service is excellent with fast completion of every agreement. We would not hesitate in using them in any of our future plans.

25 October 2018
Unprompted review
Rated 1 out of 5 stars

Handle with extreme caution

Handle with extreme caution!

Abysmal service. Agent by the name of Elliot Tufnail took a month to get anywhere with arranging my finance. Quite embarrasing when i had to get in contact each week for a follow up and even more cringe worthy when he couldnt remember who i was even though i had been in regular and frequent contact. This guy literally has zero customer service/communication skills and quite frankly is a poor refelction on what seems to be a fairly well reveiwed company. Cherry on the cake was offering me a 61%apr loan of £3,000 over 60 months and advising me not to mention my business activities to the lender. Not once was i asked to review my business and more shockingly not once was i asked about any owned assets etc. On the outset this company look like complete rogues and would happily scalp you if dandruff had a going rate! Take care and read everything!!!

23 August 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Hi,

We are sorry to hear about your experience, this is not the level of service we aim to deliver.

Please be assured we will be investigating this further- in the meantime please contact us directly if you wish to discuss this.

Rated 5 out of 5 stars

Moorgate were friendly and helpful from…

Moorgate were friendly and helpful from start to finish.

They made the process of buying a brand new horse box very simple and stress free.

3 August 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Thank you for your review Sarah!

We hope you are enjoying your new horse box.

Rated 5 out of 5 stars

Professional

Professional, straightforward and a pleasure to deal with!

28 July 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Thank you for your review Mark.

Don't hesitate to get in touch if we can ever help you with anything else.

Rated 1 out of 5 stars

i was promised help and paul kennedy …

i was promised help and paul kennedy would sort out and help but he rather block mt number and clear off raw deal done with him

27 July 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Hi Aron,

We are sorry to hear about your experience- that is not the service we aim to provide.

Please do not hesitate to get in touch so we can discuss this issue further.

Rated 5 out of 5 stars

Moorgate finance were very efficient in…

Moorgate finance were very efficient in arranging finance for one of our clients. I would recommend to anyone.

26 July 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Hello George,

We really appreciate your review- thank you.

Rated 1 out of 5 stars

Dreadful customer care

Dreadful customer care. Didn’t know who I was what’s i wanted. Wrong papers arrived. Wouldn’t trust at all.

26 July 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Hi Heather,

We are really sorry to hear about this. Our aim is to provide a good experience for all of our customers.

Please get in touch and we can discuss this issue further.

Rated 5 out of 5 stars

First Timer - Proglobal-Furniture.com

Proglobal-Furniture.com
Our customer was very pleased with the swift service from Moorgate Finance. From receiving the paperwork the order was delivered within 3 days.

20 July 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Thanks for your review. We are happy to hear your customer was pleased with our service.

If we can help with anything else in the future do not hesitate to contact us.

Rated 5 out of 5 stars

I don't usually write reviews, but these guys deserve it!

Well it's been a rollercoaster but Moorgate Finance have gone above and beyond in making sure a deal was done! Ollie Knibb is our rep and he has the patience, tenacity and skills needed to keep a deal together so if you need a deal done, call these guys. Highly recommended. Cheers!

19 July 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Hi Chris,

Thank you for your kind review, we appreciate it.

If there is anything we can help you with in the future do get in touch!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, professional slick and delivered. Thank you

19 July 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Thanks for your review Anna, we're always happy to help.

Rated 5 out of 5 stars

Great company.

First class service from Andy and the team as always. Swift, courteous and professional. Made the purchase of a race car extremely simple. Thanks!

19 July 2018
Unprompted review
Moorgate Finance logo

Reply from Moorgate Finance

Hello Dominic,

We're glad to have been able to help. Thanks a lot for your review.

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