I am beyond pleased with the item I ordered and received quicker than expected. The picture I sent had background items I did but want included but unfortunately it was the only wedding picture I had... See more
Company replied
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See what reviewers are saying
The box and light in it were beautiful, the pendent itself was also gorgeous, yet the item was listed as 18k white gold plated over stainless. My wife can only wear pure white gold or pure stainless... See more
Company replied
Easy to order and received order promptly. LOVE the shoes! The only thing constructive I would say is that on one of the shoes there is an air whole hole cut out right where horse’s name went. Not... See more
Company replied
Able to choose my design which was special to me, delivery time was acceptable. Bit nervous waiting for arrival following some comments I had read about being on the small side. They did feel a litt... See more
Company replied
Company details
Written by the company
At Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Contact info
410 E Santa Clara Street, Unit #658, 95113, San Jose. CA, United States
- info@moosfy.com
- moosfy.com
4.2
Great
345 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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the candle was exactly as the design…
the candle was exactly as the design shown. Quick shipping and I love it.
5 November 2024
Reply from Moosfy
We're thrilled to hear that you’re happy with your order. Your support means the world to us! 😊
So happy with product
So happy with product, exactly has pictured. Shipping went well. Highly recommend
23 October 2024
Reply from Moosfy
Thank you so much for your kind words and recommendation! 🌟 We're thrilled to hear that you’re happy with your product and that everything went smoothly. Your support means the world to us! 😊
Had what I love and was delivered…
Had what I love and was delivered within a good time.
30 September 2024
Reply from Moosfy
Thank you so much for your review! 🌟 We're delighted to hear that you received what you love in good time. Your feedback truly brightens our day!
Reply from Moosfy
Hi Jessica, we are sorry for any inconvenience caused, we sent you emails from cs.moosfy@gmail.com and info@moosfy.com to ask about this matter, we hope to hear from you soon so we can check and sort out for you. We are also available in our livechat, so please get back to us. Thank you!
Reply from Moosfy
Thank you for your wonderful feedback! We're thrilled to hear that that you're happy with your purchase, we wish to serve you better in future
Remake of jewelry box…
Thank you for making the jewelry box again … much nicer! Appreciate your customer service & kindness
6 August 2024
Reply from Moosfy
Thank you so much for your support and understanding, your appreciation means a lot to us! we're always here to provide the best service possible. <3
This was a gift and my friend loved it.
31 July 2024
Reply from Moosfy
Thank you so much for your feedback, we are glad to hear that <3
Excellent Graphics/Shoes
Excellent! The graphics on the shoes is crystal, and, perfect! Exactly as described. And, exceeded my expectations. Just beautiful. Highly recommend.
6 June 2024
Reply from Moosfy
Thank you for your wonderful feedback! We're thrilled to hear that the graphics on the shoes exceeded your expectations and that you're happy with your purchase
I love my jacket
I love my jacket! i have gotten many compliments on it! I will always treasure it because it has a pic of me ironed on with my two horses on the back! Its very well made! I plan to order another jacket in the near future showing all 3 of my horses! I'm very pleased with how it turned out!!
24 May 2024
Unprompted review
Reply from Moosfy
Thank you so much for your kind words! We're thrilled to hear that you love your jacket and have received many compliments on it. It's wonderful to know that the picture of you with your two horses turned out so well. We look forward to creating another special jacket for you showcasing all three of your horses! Your satisfaction means a lot to us.
I absolutely love my cow crocs!
I absolutely love my cow crocs!! They fit perfectly. I hope to see cat crocs soon. Thank you.
23 April 2024
Unprompted review
Reply from Moosfy
Thank you so much for your feed back, we are glad you love it, wish you have a nice day
It was easy to view my choices and…
It was easy to view my choices and decide exactly how my jacket would look.
24 March 2024
Reply from Moosfy
Thank you so much for your feedback! We're thrilled to hear that. If you need anything else, feel free to reach out.
The sizing was a problem
The sizing was a problem. Jacket runs very small. It was disappointing that ordering my usual size resulted in a jacket that I can’t wear. It’s very cute though.
27 March 2024
Reply from Moosfy
We appreciate your feedback and apologize for any inconvenience caused by the sizing issue you encountered with our jacket. Rest assured, we'll take your feedback into consideration to improve our sizing guidelines for future purchases. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us and sharing your experience.
A wonderful fashion piece
My denim jacket represents me and my horses. It is perfect. It just took a bit of time to receive it. But what a memento, a fashion statement and a great value!
27 March 2024
Reply from Moosfy
Thank you so much for your feedback! We're thrilled to hear that you're in love with our products. Can't wait to have you as a valued customer again soon! If you need anything else, feel free to reach out.
Love my costume jean jacket
Oh wow I'm in love 💕💕 your team did a fantastic job I will be ordering stuff from y'all very soon thanks Sharon Fisher Decambra
6 May 2024
Unprompted review
Reply from Moosfy
Thank you so much, Sharon! We're thrilled to hear that you're in love with our products. Can't wait to have you as a valued customer again soon! If you need anything else, feel free to reach out.
Ordered this months ago still haven’t…
Ordered this months ago still haven’t received it
22 March 2024
Reply from Moosfy
Dear Laura,
We are so sorry for the shopping experience you have had
We have reaching out to you via our support email: info@moosfy.com
Once again, we apologize for any inconvenience this delay may have caused. Your patience and understanding are greatly appreciated.
Best regards,
I ordered on March 20th
Thank you so much for checking into my order, and replacing it ASAP. I love the jacket it's super cute !!!!
19 March 2024
Reply from Moosfy
Dear Lisa,
We are so sorry for the shopping experience you have had
We have reaching out to you via our support email: info@moosfy.com
Once again, we apologize for any inconvenience this delay may have caused. Your patience and understanding are greatly appreciated.
Best regards,
Reply from Moosfy
Thank you for the 5-star review! We're always looking for ways to improve, so if you have any suggestions, feel free to share them with us
They are doing great
They are doing great. They should just let thier customers know that when they order from them that they should order a size bigger than what they wear. Cause I got a jacket and I ordered the right size but it is a little bit small. I really like my jacket but wish it was bigger
25 April 2024
Unprompted review
Reply from Moosfy
We're thrilled to hear that you're enjoying your jacket! Your feedback about the sizing is valuable to us, and we'll definitely make sure to make changes about it. Ensuring a great fit is important to us, and we're always looking for ways to improve. If there's anything else we can assist you with, please don't hesitate to let us know!
After some problems receiving my jacket…
After some problems receiving my jacket and having to cancel my order, your company sent me the jacket free of charge to make up for all the initial confusion. That shows the importance you stress on customer satisfaction. I thank you very much and will use and recommend your company to others. Well done!
22 April 2024
Unprompted review
Reply from Moosfy
We're truly grateful for your patience and understanding throughout the process. It means the world to us that you're satisfied with the resolution. Thank you for your kind words and for choosing us. We're here for you whenever you need us.
The jean jacket was beautiful
The jean jacket was beautiful! The likeness to my horses is perfect.
22 April 2024
Unprompted review
Reply from Moosfy
Thank you so much for your review! We're thrilled to hear that you love the jean jacket and that the likeness to your horses is spot on. If you ever need anything else, don't hesitate to reach out. Happy trails! 🐎
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