Mooving On London Reviews 121

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and making the moving process smooth and stress-free. Many people highlighted the staff's helpfulness, positive attitude, and careful handling of belongings, often noting their speed and professionalism. The pricing is frequently mentioned as competitive and offering excellent value for the quality of service received. However, some people were dissatisfied with specific issues, such as damage to a piano and treadmill, attributing it to a lack of expertise in certain removal services. Additionally, a few reviewers mentioned unprofessional staff attitudes and communication in a foreign language in their presence.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the team for being professional,... See more

Price

Consumers find price to be positive, consistently reporting competitive and reasonable costs. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andrew and his colleague arrived promptly and very efficiently got the van loaded before the four hour drive to York. At the other end they were once again quick, whilst taking the car to ensure boxes... See more

Rated 5 out of 5 stars

I am so happy with the job Mooving On London did for me. It started with great, convenient communication, to the movers picking everything up, careful disassembly of my furniture, and special care o... See more

Rated 5 out of 5 stars

I like the name of the company. Great quality to price ratio. Support has been provided all the way, friendly and reliable customer relations. Flexible, highly efficient team. Andrei and Daniel o... See more

Rated 5 out of 5 stars

Great experience and value. The lads arrived 8am, fully dismantled and packed a 3 bed house. Moved it, reassembled and put all the boxes in the room by 5pm same day. Not a single item broken or... See more

Company replied


Company details

  1. Delivery Company

Written by the company

A removal company that offers a professional and stress free service! We pride ourselves in efficiency, affordibility and flexibility.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent experience with Mooving On Londonllent experience with…

We had an excellent experience with Mooving On London for my recent house move. From start to finish, their team was professional, flexible, and highly accommodating. The sales team made the planning process smooth and stress-free, and the moving crew on the day did a fantastic job; efficient, careful, and friendly throughout.

Everything was handled with competence and attention to detail, which made what could have been a stressful experience truly seamless. I would not hesitate to recommend Mooving On London to anyone looking for a reliable and professional moving service.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

A pleasant experience

I like the name of the company. Great quality to price ratio. Support has been provided all the way, friendly and reliable customer relations.
Flexible, highly efficient team. Andrei and Daniel outdid themselves, same for the team that handled the second move.
Storage is also provided.
I definitely recommend this company, thanks to them the move has proved to be a pleasant experience.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier!

I am so happy with the job Mooving On London did for me.
It started with great, convenient communication, to the movers picking everything up, careful disassembly of my furniture, and special care of large art pieces. They stored everything for me at a reasonable cost for a few weeks, and then delivered everything to my new flat. Every single thing showed up, zero damage to anything and they were quick and efficient.
Moving is the worst, and you can put one big headache aside by hiring this company.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Great value !

Used Mooving On on Monday for a move across London with a lot of personal possessions - the guys that turned up were professional, fast, effective and made me feel like it was in safe hands. Couldn’t recommend them more - it felt like a great value for the service we received.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy to communicate with in the booking process, excellent price and everything was super smooth and efficient on the day. Very professional and friendly, I would highly recommend and will definitely use again.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and friendly service

We have used Mooving On twice now and cannot fault their service in any way. Communication in the lead up to the moves has been great and they are masters of efficiency and speed, plus their quotes are extremely competitive. I will not hesitate to use them again in future - thanks Chris, Andrew and team for making our house move a seamless and enjoyable experience!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service from Andrew, Daniel (and sorry we have forgotten the third man’s name!). They couldn’t have been more efficient, friendly and professional and they made our move a really pleasant experience. Would highly recommend to family and friends.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Speedy, professional, easy!

Great experience from start to finish. After getting a rough quote you have a videocall with them to assess what they need to move, and you get a more accurate quote from that. Moving day itself was amazing - the team arrive early and after a Quick Look over what they need to move they get cracking - and they really go for it! Working super speedily and efficiently, while also being careful and friendly. At the other end the unload is equally speedy and professional and friendly. Everything was done by lunchtime. Would definitely recommend to others that need the service!

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended removal company

Andrew, Ciprian and Daniel were amazing from start to finish, professional, quick and great sense of humours. They completely took the stress out of moving. We went for the full packing service along with the removal. I showed them around, talked them through the items to go and they gave me stickers to mark items not going. The guys were patient and accommodating when we added or changed our minds and nothing was too much for them. They even disassembled furniture for us that was not being moved. At the destination they reassembled the furniture and put all the crates in the relevant rooms, all done within an hour! Everything was professionally wrapped and there were no breakages. What I loved is that they use crates not boxes, they are much sturdier, hold more items and they stack up after the move without the need to break down countless numbers of boxes. Also I find this a more environmentally friendly solution to moving. I highly recommend these guys.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

3 bed house move

Team arrived on time and worked very efficiently packing everything we asked for. Everything got moved without any damage to our things. The job was completed much faster than we had expected. Worth the money.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Remooval Service

Cannot recommend this company enough - from start to finish nothing was too much trouble.
Andrew and his team were punctual, respectful, friendly, professional, and delivered a highly efficient service. Positive attitudes, sense of humor and top notch organizational skills made this a very stress free move. They provided additional boxes and hanging boxes for our clothes making the process very easy.
All our furniture was shrink wrapped and protected and it all arrived from London to Cirencester in perfect condition. 5 star Service all round.

24 April 2025
Unprompted review

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