Morebox Reviews 6,443

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Det var let at aktivere mine gavekort fra morebox. Restauranten modtog dem som delvis betaling, alt gik godt.

Company replied

Rated 4 out of 5 stars

Update: My giftbox is now extended 6 months after writing here :-) Thank you!! No possibility to exchange an expired box online after a certain time or get the money back 🤬Gift wasted as it in th... See more

Company replied

Rated 5 out of 5 stars

Easy to use, great selection of restaurants to choose from, etc. Will definitely wish for more of them the next time I have a birthday.

Company replied

Rated 2 out of 5 stars

The brunch for two is unlike other brunch gavekort that is really for two. This one its not a discount card but just like a normal gavekort that they will deduct the amount from the total. So for two... See more

Company replied

Company details

  1. Gift shop

Written by the company

Altid 5 års gyldighed, altid fri ombytning, altid tydelig markeret dækning - vi kalder det gavegaranti! Hos Morebox ønsker vi, at du får den bedste oplevelse - derfor sætter vi alt ind på at give dig den bedst mulige service. Hvis du oplever et problem med en af vores bokse eller har et spørgsmål, håber vi, at du vil kontakte verdens sødeste kundeservice på tlf. 5353 7385 eller via kundeservice@mbxp.dk


Contact info

3.8

Great

TrustScore 4 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

man skal have en pc og en printer for…

man skal have en pc og en printer for at få indfriede sit gavekort, 70 + har ingen pc og mobiltelefon,

15 August 2018
Unprompted review
Morebox logo

Reply from Morebox

Hej Bruno

Det er korrekt, at man normalt skal aktivere eller indløse sit gavekort til en oplevelse via morebox.dk, så det er selvfølgelig rigtig uheldigt, hvis du slet ikke har adgang til en computer eller ipad på noget sæt.

Det man modtager via morebox.dk, er en slags kvittering for at gavekortet er aktivt. Det er lavet sådan, så vores leverandører let kan se, at man kommer med et aktivt gavekort, som de kan indløse. Jeg ved dog, at vores samarbejdspartnere også ofte er meget flinke og forstående, hvis man kontakter dem på forhånd og lige oplyser om, at man ikke har mulighed for at printe et aktiveringsbevis. De plejer godt at ville tage imod gavekortet alligevel.

Hvis du stadig har brug for lidt hjælp, er du meget velkommen til at kontakte os i kundeservice på tlf. 53 53 73 85 eller på mail kundeservice@mbxp.dk. Vi vil gerne se, om vi ikke kan hjælpe dig på en eller anden måde, så du kan få indløst dit gavekort.

Med venlig hilsen

Morebox kundeservice

Rated 2 out of 5 stars

Not enough places to use it close to…

Not enough places to use it close to Copenhagen

16 July 2018
Unprompted review
Morebox logo

Reply from Morebox

Hi Laura

I'm sorry that our selection does not satisfy your needs.

We are constantly working on getting new suppliers, so hopefully their will be more places for you to use it, next time you receive one of our giftcards.

Have a lovely day

Kind regards

Johannes // Morebox

Rated 4 out of 5 stars

So fare so good :-)

8 July 2018
Unprompted review
Morebox logo

Reply from Morebox

Hej Lene

Vi håber, at din oplevelse med gavekortet bliver mindst lige så god som oplevelsen på vores hjemmeside :)

Mange tak fordi du delte dine erfaringer med os her.


Med venlig hilsen

Catrine // Morebox

Rated 5 out of 5 stars

Simpelt og let at aktivere 👍

17 March 2018
Unprompted review
Morebox logo

Reply from Morebox

Hej Trine

Det betyder meget for os, at det er let og simpelt at aktivere gavekortet.

Tusind tak fordi du delte din oplevelse med os.


Med venlig hilsen

Catrine // Morebox

Rated 5 out of 5 stars

Tak til Bina for god kundeservicej

Tak til Bina for god kundeservice

24 November 2017
Unprompted review
Morebox logo

Reply from Morebox

Hej

Det er dejligt at høre, at du fik den rette hjælp hos vores kundeservice :)

Tak for din anmeldelse!


Med venlig hilsen

Catrine
Morebox Kundeservice

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