Family noticed difference, but result not as high as actually expected. I had ordered the taller 4" variant, but real difference measured against the wall was only around 2". And YES, that included... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just purchased my second pair of Morenzio, and did not enjoy walking in them as the inner sole cushion is too soft for me and causes imbalance while walking. The pair I bought was the “Hugo”, very... See more
Company replied
I placed 2 orders but the size was slightly bigger, so i made my complaint but they were very considerate and send me the correct size. Very happy how they handled my complaint. I will definitely ord... See more
Company replied
Thought id give them a try, couldn't decide on style or colour so picked 3 pairs of trainers and glad I did. There very comfortable great price and add inches jyst as advertised. Buy with confidence..... See more
Company replied
4.0
Great
204 reviews
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am delighted with trainers
I am delighted with trainers, quality and comfort.
My issue was delivery time and the fact they were made in China.
Similar product much less expensive on alternative sites.
2 August 2025
Unprompted review
Reply from Morenzio
Hi Paul,
Thank you for sharing your feedback! We’re delighted to hear that you’re happy with the quality and comfort of your trainers.
We also appreciate your comments regarding delivery time and country of manufacture. While we work hard to provide premium materials and craftsmanship, we understand that shipping times and sourcing transparency are important to our customers. Your feedback helps us continue to improve our service and communication.
We truly appreciate your support and hope you enjoy your trainers!
Best regards,
Team Morenzio
The customer service was very…
The customer service was very helpful/quick, and the quality was perfect.
7 March 2025
Unprompted review
Reply from Morenzio
Hi Oliver,
Thank you for your feedback! We’re glad to hear that our customer service was able to quickly resolve the issue and get the correct product to you promptly. Your satisfaction is very important to us, and we truly appreciate your support!
Best regards,
Team Morenzio
The shoes are amazing
The shoes are amazing, great quality and the service is great en the shipment was really good.
17 July 2025
Unprompted review
Reply from Morenzio
Hi Stijn,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the quality of your shoes, our service, and the shipping experience. Your support means a lot to us, and we look forward to serving you again soon!
Best regards,
Team Morenzio
Great quality with great costumer…
Great quality with great costumer service.
2 August 2025
Unprompted review
Reply from Morenzio
Hi Robin,
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with both the quality of your shoes and our customer service. Your support means a lot to us!
Best regards,
Team Morenzio
Great quality, comfy and boosted my confidence
Bought my first pair of shoes from Morenzio and I did not have particularly high expectations, however I was really pleased when I received them. They look great, and are very comfortable to wear. I genuinely feel more confident when wearing them, they really boost my height significantly whilst looking and feeling natural. Can honestly recommend highly, they are fab.
31 July 2025
Unprompted review
Reply from Morenzio
Hi Dream Weaver Photography,
Thank you so much for your fantastic review! We’re thrilled to hear that your first Morenzio shoes exceeded your expectations, look great, and feel comfortable. It’s wonderful to know they’ve boosted your confidence and height naturally—that’s exactly what we aim for.
Your recommendation means a lot to us, and we can’t wait to have you back for your next pair!
Best regards,
Team Morenzio
Does exactly as advertised.
Thought id give them a try, couldn't decide on style or colour so picked 3 pairs of trainers and glad I did. There very comfortable great price and add inches jyst as advertised. Buy with confidence..
25 July 2025
Unprompted review
Reply from Morenzio
Hi Nick,
Thank you for sharing your experience! We’re delighted to hear that you’re happy with your choice, found the shoes comfortable, and that they matched your expectations for style and height boost. Your confidence in our products means a lot to us!
We look forward to serving you again in the future.
Best regards,
Team Morenzio
Really comfortable fitting shoes…
Really comfortable fitting shoes definitely will purchase again from this company
22 July 2025
Unprompted review
Reply from Morenzio
Hi St Patricks,
Thank you so much for your wonderful review! We’re thrilled to hear that you find our shoes comfortable and well-fitting. Your support means a lot to us, and we can’t wait to serve you again in the future.
Best regards,
Team Morenzio
Shoes look good and are very comfy
Shoes look good and are very comfy. Only reason not 5 star is they are a little wide. A narrow fit would be spot on.
24 July 2025
Unprompted review
Reply from Morenzio
Hi Giovanni,
Thank you for your feedback! We’re thrilled to hear that you find the shoes stylish and comfortable. We also appreciate your note about the fit and will keep it in mind as we continue refining our designs.
We hope your next pair will be even closer to perfect, and we truly appreciate your support!
Best regards,
Team Morenzio
Easy to use website
Easy to use website, ordered and delivered in good time
12 July 2025
Unprompted review
Reply from Morenzio
Hi Jim,
Thank you for your positive feedback! We’re glad to hear that you found our website easy to use and that your order was delivered on time. We truly appreciate your support and hope you enjoy your shoes.
Best regards,
Team Morenzio
Absolutely pathetic my delivery didn’t…
Absolutely pathetic my delivery didn’t even come, my mate brought one and said the shoes are like plastic. It’s a massive scam. Don’t bother
24 July 2025
Unprompted review
Reply from Morenzio
Hi Ali,
We’re very sorry to hear about your experience and understand your frustration regarding the delivery and concerns about quality. We take these matters seriously and want to make things right.
Please contact our customer support team directly at support@morenzio.com with your order details so we can investigate the issue and ensure a resolution. Your feedback is important and helps us improve both our products and service.
Thank you for bringing this to our attention.
Best regards,
Team Morenzio
DO NOT PURCHASE!!!!!
DO NOT PURCHASE!!!!!
The "Customer Service" refuses to listen. I asked MULTIPLE times to cancel my order, the first of which was 15 minutes after initial purchase, but they just send you a copy and paste a generic response. They have continued with the order despite me asking them to cancel it.
I will be pursuing a refund via PayPal.
19 July 2025
Unprompted review
Reply from Morenzio
Hi Phree,
We’re very sorry to hear about your experience and understand your frustration. Our intention is always to respond promptly and helpfully, and we regret that our communication fell short in your case.
Please contact our customer support team directly at support@morenzio.com, so we can review your order and work toward a resolution. Your feedback is important to us, and we’ll use it to improve our processes to ensure situations like this are handled more efficiently in the future.
Thank you for bringing this to our attention.
Best regards,
Team Morenzio
Chinese company Scam
It is scam. Trust me … all the positive review are fake. They just send you very cheap product which does not match at all what they describe. And then for return they want you return back to China and you are responsible for all cost and custom clearance. Please don’t fall for it. I am sure any one who has done 5 star reviews are fake or Paid ones
23 July 2025
Unprompted review
Dirty Scam Company
Run the other way! They are a shell company fronting cheap Chinese knockoffs! They don’t mention it at all until you get an update that it’ll take four to six weeks for your Chinese parcel to be delivered!
Colour ordered black - delivered ….. white! The boost is not integrated but some cheap slide in heels! They’re not only liars they’re operating bait and switch tactics and the number doesn’t connect funny that!! Typical of a scam company
17 July 2025
Unprompted review
Shoes were cheap looking & poor…
Shoes were cheap looking & poor quality. I asked for a refund/return following the instructions on their website and there's been no response in 2 weeks. No phone number to complain to. Avoid.
10 July 2025
Unprompted review
Total confidence upgrade
First time wearing them out, I felt different. More sure of myself. These are now my go-to shoes
3 June 2025
Unprompted review
Reply from Morenzio
That shift in confidence — that’s what it’s all about.
We’re honoured to be your go-to. Thanks for trusting Morenzio to be part of that upgrade.
– Team Morenzio
Scam company
Scam company. These shoes are not worth £5, let alone £55. They are the cheapest, plastic shoes that stink when you open them. Really disappointed in the quality so wanted to return. Instead of offering me a refund, they offered me 1/2 price off another pair! After 22 emails back and forth, going up in 10% increments of refund offers, they refused to go above an 80% refund (and I kept the awful shoes that I will bin) or a 100% refund and have to pay for the expensive shipping to China! Under UK law if there is a faulty / poor quality product, you have to offer free returns for 30 days, so the fact they did not is quite concerning. After quoting the trading standards at them, they just ignored my further emails. Stay away from this scam company at all costs.
25 June 2025
Unprompted review
Reply from Morenzio
Hi Rob,
We’re sorry to hear you’re unhappy — that’s never what we want. Our goal is to offer discreet, confidence-boosting footwear, and we regret that this wasn’t your experience.
We do offer flexible refund options to help avoid costly returns, but we’re sorry if the process felt frustrating. If you’d like us to take another look at your case, feel free to reach out via support@morenzio.com with the subject “Trustpilot follow-up.”
Thanks for your feedback — it helps us improve.
– Team Morenzio
Really good service
Really good service. I ordered 3 pairs, I wanted to return one pair. They helped me very well and I got my money back! Thanks Marianne.
27 June 2025
Unprompted review
Reply from Morenzio
Thanks so much for your kind words!
We’re glad we could help you quickly and smoothly — and Marianne will be happy to hear she made a difference. Enjoy the other pairs, and we’re here if you ever need us again!
– Team Morenzio
Shame that there isn’t a no star
Shame that there isn’t a no star. DO NOT order from this company. Weeks to come and quality is so bad, mine don’t even fit as insole is cheap I side the shoe so no space for my deep foot, site misleading and they aren’t worth a tenner. Unusable junk. They appear to have no Intention to take a return and just keep k coming 10% off with each complaint mail, currently at 40% but they aren’t worth ten pounds. Con stay away from them.
25 June 2025
Unprompted review
Reply from Morenzio
Hi Philip,
We’re really sorry to hear you’re this disappointed — that’s not the experience we aim to deliver. We understand that fit and comfort are personal, and we do our best to offer detailed sizing guidance on our site.
Our support team does offer flexible refund options to avoid international return costs, but we’re sorry if that approach hasn’t felt fair in your case.
We’d still like to help. Please email us at support@morenzio.com with the subject "Trustpilot follow-up" and your order number, and a senior team member will personally review your situation.
Thanks again for your feedback — it helps us improve.
– Team Morenzio
Awful Shoes, Terrible Fit, Fake Claims
Where do i start...
I bought these shoes to see what they would be like, and what arrived was beyond disappointing.
The shoes are just drop shipped directly from China, and they are basically shoes you can find on Temu or Alibaba for around 10 quid or less.
The claims on the website state all this advanced technology in the shoe to help you gain height, but the reality is an incredible cheap junk shoe with no actual support in the heal.
The heal of the shoe is almost rock solid and incredibly uncomfortable, this is done by making the tongue of the shoe paper thin.
The boosting part is worse, they simply just throw in two tiny height boosting foam inserts to add Into the shoe that cost nothing to make, they will last a few years before crumbling.
I contacted customer service who offered me a small return amount to not return the shoes, but they promise a very easy return policy and that was more complex than the website jargon makes out.
I'm still emailing back and fourth with customer service on a resolution, but I would avoid buying these shoes at all costs.
Just buy a cheap pair of the same shoes from Temu.
20 June 2025
Unprompted review
Reply from Morenzio
Hi James,
We’re genuinely sorry to hear that your expectations weren’t met. That’s never what we want, especially when it comes to comfort, quality and transparency — which are all things we take seriously.
Our footwear is designed in Europe and manufactured by specialist partners, with a focus on discreet height gain and comfort. We regret that this didn’t come through in your experience.
Thanks for taking the time to share your feedback — we always use it to improve.
– Team Morenzio
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