Morenzio Reviews 204

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their solid construction and premium feel. Many people find the shoes comfortable, stylish, and effective in providing a discreet height boost, which often leads to increased confidence. The customer service is also highlighted for being responsive and helpful, especially when addressing sizing issues. However, some customers noted discrepancies between the product's description and the actual product received, particularly concerning the height-boosting features. There were also concerns about delivery times, with some experiencing long waits due to international shipping. Additionally, a portion of consumers felt the pricing was too high for the perceived quality, and some reported receiving products that did not meet their expectations in terms of comfort or design.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers express satisfaction, praising the quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the comfort, sturdiness, and overall... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise quick delivery, with... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, praising the... See more

Price

Customers had negative experiences with price, often expressing disappointment and frustration. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Family noticed difference, but result not as high as actually expected. I had ordered the taller 4" variant, but real difference measured against the wall was only around 2". And YES, that included... See more

Company replied

Rated 4 out of 5 stars

I just purchased my second pair of Morenzio, and did not enjoy walking in them as the inner sole cushion is too soft for me and causes imbalance while walking. The pair I bought was the “Hugo”, very... See more

Company replied

Rated 4 out of 5 stars

I placed 2 orders but the size was slightly bigger, so i made my complaint but they were very considerate and send me the correct size. Very happy how they handled my complaint. I will definitely ord... See more

Company replied

Rated 4 out of 5 stars

Thought id give them a try, couldn't decide on style or colour so picked 3 pairs of trainers and glad I did. There very comfortable great price and add inches jyst as advertised. Buy with confidence..... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Nice shoes

Shipping time was great. The shoes are comfortable and the sellers description is accurate. They are nice looking shoes and I enjoy the extra 4" of height

29 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Mario,

Thank you so much for your review! We’re delighted to hear that your order arrived quickly and that you’re enjoying your new shoes. It’s great to know that the comfort, style, and added height all met your expectations.

We truly appreciate your support and hope you continue to enjoy wearing them. If you ever need any assistance, we’re always here to help!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

Comfortable fitting

Comfortable fitting, Absolutely see the difference. Great value. Awesome styling.A+++

29 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Jeffrey,

Thank you so much for your fantastic review! We’re thrilled to hear that you found the shoes comfortable, stylish, and great value for money. It’s especially wonderful to know that you can truly see the difference and are happy with your purchase.

Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We hope you continue enjoying your shoes!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

Morenzio is life and time changer .they…

Morenzio is life and time changer .they did what they said

29 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi A K,

Thank you so much for your amazing review! We’re truly delighted to hear that Morenzio has made such a positive difference for you. It means a lot to know that we delivered on our promise and met your expectations.

Your support and trust mean everything to us, and we’re so grateful you took the time to share your experience. We hope you continue enjoying your shoes!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

Quality and price.

25 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Sal,

Thank you for your review! We’re so glad to hear that you’re happy with both the quality and price of your shoes. Providing stylish, well-made footwear at great value is exactly what we aim for.

We truly appreciate your support and hope you continue to enjoy your purchase!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

good fit and comfortable

good fit and comfortable

26 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Shabaz,

Thank you so much for your feedback! We’re really glad to hear that you found the fit comfortable—that’s exactly what we aim for.

If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your thoughts. Your feedback helps us continue to improve.

We truly appreciate your support and hope you enjoy your shoes!

Best regards,
The Morenzio Team

Rated 1 out of 5 stars

Cheap

Cheap, tacky Chinese knock off trainers.

DO NOT buy, these are not quality, they’re not premium. It’s a scam. It’s almost as if they’re 3d printed.

I have bought better from temu. Do not waste your time and money.

They are only offering a partial refund.

It took two weeks to arrive… why? Because they’re from china.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to walk and very comfortable

27 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Clive,

Thank you for your feedback! We’re thrilled to hear that you find your shoes easy to walk in and comfortable. Your comfort is our top priority, and it’s great to know we hit the mark.

We look forward to keeping you stepping in style with Morenzio!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

The shoe is very comfortable

The shoe is very comfortable. It definitely does what they advertise.

26 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Leonard,

Thank you for your kind words! We’re delighted to hear that your shoes are comfortable and living up to our promises. Your feedback means a lot to us and motivates our team to keep delivering quality and comfort in every pair.

We look forward to seeing you step in style with Morenzio!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

The shoes are comfortable

The shoes are comfortable, they look nice, I even had someone compliment them today: they noticed them, I hadn't said anything. And today is the first day I've worn them.

26 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Andy,

Thank you so much for sharing your experience! We’re thrilled to hear that your new shoes are comfortable, stylish, and even catching compliments on the very first day. There’s nothing better than stepping out feeling confident and turning heads without even saying a word!

We appreciate your support and hope your Morenzio shoes continue to make every step a great one.

Best regards,
The Morenzio Team

Rated 1 out of 5 stars

The shoes took 13 days to arrive and were wrong size

The shoes took 13 days to arrive (from China?) and the tracking system was poor. When the arrived they were the wrong size, I asked for UK size 11 and got UK size 10. The shoes were in a plastic bag and the size could not be seen until opened so the picker and packer could not see the size and errors could easily be made. I have since asked to return them and get a refund as the delay but they have been very unhelpful

18 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Customer,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and completely understand your frustration.

We’d like the opportunity to make things right. Please email us at support@morenzio.com, and our team will work with you directly to find a solution. This isn’t the experience we aim to provide, and we genuinely appreciate the chance to resolve it.

We look forward to assisting you and ensuring your concerns are addressed.

Best regards,
The Morenzio Team

Rated 1 out of 5 stars

Do not buy anything from this company


Do not buy anything from this company, waited 15 days for my trainers and when I opened the poorly wrapped package, I threw them straight in the bin, the quality is dreadful, they place a cheap plastic insert into the shoes and it's like walking on a piece of wood, the trainers are worth £10 at best, absolute waste of money.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality shoes

Poor quality shoes, cheap plastic shoes and don't try and return them whatever you do. After contacting their customer service I was offered a 20% refund on the shoes which was a joke. I paid a total of over £100 for 2 pairs and wanted to return them as I was not happy with the quality of the shoes. They look cheap and had no cushion on the soles which would make them uncomfortable when wearing them for an extended period of time. So I decided I wanted to return them, only to be offered a 20% refund instead of a full refund. I really hate dealing with these dodgy Chinese based drop shippers. They never obey the Distance selling regulations for the UK. Buyers beware. If you want cheap looking Chinese rubbish and no possibility of returning them, then you found the right place. Lesson learned for me. Stay AWAY!!

22 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi David,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you were disappointed with the quality of the shoes and your overall experience — this is certainly not the impression we want to leave.

We understand how frustrating it must feel when a product does not meet your expectations, especially after making a significant purchase. Your comments regarding comfort and cushioning are taken seriously, and we will share this with our product team for further review.

Regarding your return request, we sincerely apologise if our initial resolution did not meet your expectations. Our goal is always to offer fair and transparent solutions, and we regret that this did not come across in your case. We would very much appreciate the opportunity to review this again and work towards a more satisfactory outcome for you.

Please reach out to us directly at support@morenzio.com with your order details so we can assist you further and resolve this properly.

We value your feedback and are committed to improving both our products and our customer experience.

Kind regards,
The Morenzio Team

Rated 5 out of 5 stars

Quick shipping …products as described

Quick shipping …products as described…exceeded my expectations.

9 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Thanh,

Thank you very much for your kind feedback.

We’re delighted to hear that your order arrived quickly and that the products met—and even exceeded—your expectations. Providing a smooth experience along with high-quality products is exactly what we strive for at Morenzio, so it’s wonderful to know we’ve delivered that for you.

We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future.

Warm regards,
The Morenzio Team

Rated 1 out of 5 stars

Do not purchase

Do not purchase

Do not purchase

Scammer

You will loose your money

17 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Sd,

Thank you for your feedback. We’re sorry to hear about your experience and take concerns like this very seriously.

We would like the opportunity to look into this further and assist you directly. Please kindly email us at support@morenzio.com
along with your order number and any relevant details, and our team will review your case and work towards a resolution.

We remain committed to supporting our customers and resolving any issues as quickly as possible.

Kind regards,
The Morenzio Team

Rated 5 out of 5 stars

Good quality leather shoe

Good quality leather shoe. Comfortable to wear. Great value.

20 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Robert,

Thank you for sharing your feedback.

We’re delighted to hear that you’re pleased with the quality of the leather, as well as the comfort and overall value of your shoes. At Morenzio, we place great importance on craftsmanship and comfort, so it’s wonderful to know your experience reflects that.

We truly appreciate your support and look forward to serving you again in the future.

Warm regards,
The Morenzio Team

Rated 1 out of 5 stars

Expected built-in height shoes

Expected built-in height shoes but received a basic pair with a cheap removable insert instead. This wasn’t clearly explained, and after checking online I found the same items for around £10 in total. I feel misled, so just a heads up before ordering.

5 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Ozzy,

Thank you for taking the time to share your feedback, and we’re sorry to hear that your experience did not meet your expectations.

We understand your concern regarding the design and height-increase feature of the shoes you received. Our intention is always to be transparent about our products, and we’re sorry if this was not clear in your case. Your comments have been noted and will be reviewed by our team to improve how we present product information moving forward.

We would also like the opportunity to look into this further and assist you directly. Please contact our customer support team at support@morenzio.com with your order details so we can review your case and work towards a suitable resolution.

Thank you again for your feedback—it is very valuable in helping us improve.

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

The shoes are fashionable and fit well

The shoes are fashionable and fit well. They are quite comfortable and are suitable for daily wear. The increase in height is immediately noticable.

19 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi db,

Thank you so much for your review! We’re really glad to hear that you find the shoes fashionable, comfortable, and a great fit for everyday wear. It’s especially great to know that the height increase made a noticeable difference—that’s exactly what we aim for.

We truly appreciate your feedback and support, and we hope you continue to enjoy your shoes. If there’s ever anything we can assist you with, please don’t hesitate to reach out!

Best regards,
The Morenzio Team

Rated 5 out of 5 stars

Excellent quality fit with the…

Excellent quality fit with the confidence of the extra height

11 March 2026
Unprompted review
Morenzio logo

Reply from Morenzio

Hi Scott,

Thank you so much for your review! We’re delighted to hear that you’re enjoying the excellent quality and fit of your shoes. It’s even better to know that the added height is giving you that extra boost of confidence—that’s exactly what we aim to deliver.

We truly appreciate your support and hope you continue to enjoy your Morenzio shoes. If there’s ever anything we can assist you with, feel free to reach out anytime!

Kind regards,
The Morenzio Team

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