Morethanmoldings Reviews 123

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Love the quality of the crown molding and appreciate the fact that I can get crown molding for a cathedral ceiling. I wish you had one that wasn’t quite so tall, but that is my only complaint and it’s... See more

Rated 5 out of 5 stars

We were told the legs we ordered would be here by Monday and they actually were here by the Thursday before enabling us to get our project completed in a timely fashion! Yahoo!

Rated 5 out of 5 stars

Maple wood brackets were exactly as advertised. Quick delivery. Very satisfied. Thank you. Two suggested improvements: 1. Even after my order was confirmed, I continued to get emails saying me o... See more

Rated 5 out of 5 stars

We needed a ceiling medallion to cover some holes left by light fixtures. Their website is easy to use and the images are clear and well-shot so you can see what you're getting. I called customer serv... See more

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4.6

Excellent

TrustScore 4.5 out of 5

123 reviews

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Rated 1 out of 5 stars

I thought I was ordering a door knob

I thought I was ordering a door knob, not a door pull. Picture of product was blown up to twice the size of a door pull. Who wants to pay over $50 for a door pull. Rather disappointed. Now I have to go through process of a return. No enjoyment in that.

30 August 2023
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Reply from Morethanmoldings

Dear Tziki,

Thank you for taking the time to share your feedback.

To clarify, the product you ordered, "Victorian Knob with Onyx," is designed primarily as a decorative and functional knob, not a door pull, as the name implies. We endeavor to provide product photos that showcase the intricate details and craftsmanship of our products, which sometimes might make them appear larger than their actual size. However, the product's dimensions and details are listed in the description to help customers make informed decisions.

Our knobs, including the Victorian Knob with Onyx in Bright Brass, are handcrafted with semi-precious Onyx stone and are made in the USA with the utmost care and precision, which is reflected in the product's price. I understand the value of hard-earned money, and I regret that you feel the product isn't worth the investment.

We aim to make the return process as smooth as possible for our customers. If there's anything else we can assist with or any other product recommendations you'd like, please don't hesitate to reach out.

Thank you for your understanding and for giving us the opportunity to address your concerns. We value your business and hope to serve you better in the future.

Warm regards,

Josh
MTM Customer Support

Rated 3 out of 5 stars

Overpriced for non-custom work

This place has a very impressive selection of ceiling medallions and was the only one that had one with the inner diameter I needed. The outer diameter is not large enough to cover the damage, however, so it would have been helpful to have more options. The quality is pretty sketchy for the price. It's made of some sort of cast foam that definitely needs paint and being up high enough not to see the details. Since it was not custom made I believe it was severely overpriced by a factor of at least 4x. I wouldn't mind the cost if it were custom made and did the job. What I got only begins to take care of the issue.

26 July 2023
Rated 4 out of 5 stars

Delivery time

Ordered two carved items. One shipped from a separate location. The first arrived in just a couple days. The one that shipped from separate location took 13 days to receive. A little longer than I or my customer would have liked. The quality and finish sanding of both appliques are very nice though.

10 July 2023
Rated 4 out of 5 stars

Imperfections but we recommend

These corbels are hand-carved so they have some very minor errors in the design. Also, one side of a corbel has concave, natural wood imperfections in it. That could have been avoided if the board with the imperfections had been moved to the interior or swapped out for a board without imperfections when the wood was made into a thick piece from gluing many boards together. We can use wood putty to fix the concave imperfections. However, it does make us worry a bit about the quality of the interior boards if this board was considered good enough to be on the outside edge. One good thing is that although the backside of the corbel—that will be hidden after installation —shows that the corbel was made from many boards glued together, the front of the corbel does not reveal that the corbel was made from multiple boards. We were excited to receive the corbels for our remodel and they did not disappoint. We are very happy with our purchase and just hope they have the strength needed to do their job adequately. We think they will, so we recommend this product.

29 June 2019
Unprompted review

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