Morgan's Motor Vehicles Reviews 

42
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

What a whirlwind of enthusiasm, knowledge and honesty. Would you buy a second hand car from this man?, YES., of course. Very prompt and keeps his word. I wish I had know about Morgan sooner, thanks fo... See more

Rated 5 out of 5 stars

My daughter bought a 'used' Honda CRV about 4 months ago. Power steering pipe had a leak, Morgan had his mechanics renew the pipe and fluid, also renewed oil in rear axle. First class service and eve... See more

Company replied

Rated 5 out of 5 stars

Forget all of your preconceptions about second hand car dealers - Morgan could not be further from that stereotype. Down to earth, honest, a true gent and extremely knowledgable about everything to... See more

Company replied

Rated 5 out of 5 stars

I was on a strict budget and tried various dealers all of which disregarded my budget and immediately started pushing me towards a higher value car. I was just about to give up and lease a car,... See more

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Morgans Motor Vehicles are a Solihull-based company specialising in quality used cars to suit all budgets. Friendly, honest and reliable car sales.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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4.8

All reviews

(42)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

56 Plate Honda Jazz 1.4 SE

Have just purchased a Honda Jazz from Morgan as a first car for our daughter. From the first phone call to picking the car up we received great service from Morgan who is clearly very knowledgeable and passionate for this great business he runs.
Even when we had a small problem a couple of days after collecting the car (engine management light on dash) Morgan didn't hesitate in having the car back in to check and diagnose the problem. He did the computer diagnosis in front of me, found the issue, got parts ordered and fitted the very next day. Would 100% recommend this dealer , very open and honest approach and all of this was on a 14 year old car costing less than £2000. Would definitely use Morgan again without any hesitation.

22 December 2020
Unprompted review
Morgan's Motor Vehicles logo

Reply from Morgan's Motor Vehicles

Dear Kevin many thanks for this very thoughtful and excellent review of our business. I'm thrilled that you have taken the time to write such positive feedback, and over the moon that both you and your daughter are enjoying the Honda. It was a pleasure to meet you and believe reviews like yours are really helping small local business's like Morgans Motor Vehicles stay on their feet during tough trading conditions. Thanks again and have a wonderful Christmas and new year. Best wishes from Morgan & the team.

Rated 5 out of 5 stars

Honda CR-V purchase.

I recently brought a Honda CR-V from Morgan. Having had some previous experience of buying cars from dealers who were very good and theirs cars were as stated, I can honestly say that Morgan is excellent ! He is a level above the best used car dealers that I have had the good fortune to have found. he is honest, open, helpful and very passionate about his trade. His standards are excellent regarding all aspects of selling you a car, he totally understands the I issues that one can have when purchasing a car and makes you feel at ease. I also found Morgan to be very knowledgeable and experienced. I’d feel confident about buying another car from Morgan, he looks after his customers and he genuinely cares about giving value for money, there are no short cuts with Morgan, he will endeavour to help you and he really is a nice guy to do business with. Mr M L from Hereford.

13 November 2020
Unprompted review
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Reply from Morgan's Motor Vehicles

Dear Michael. Thank you for such a detailed and positive review of our business, we really appreciate your feedback and believe it really resonated well to our online customers who have yet to buy. In particular during 2020 we believe customers are spending more time online with research ensuring they are choosing the right car, and most importantly from the right dealership. Our ethos has always been the same and will not change, and your review mirrors what we are all about so thank you so much for taking the time to complete this. Best wishes from Morgan & the team.

Rated 5 out of 5 stars

Great company to deal with

11 May 2020
Unprompted review
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Reply from Morgan's Motor Vehicles

Hi Jordan. Firstly many thanks for your excellent review! It's wonderful to hear and also vital that we hear feedback from our customers like you, for the ongoing future of our business. We really appreciate it and thank you for taking the time to do it. All the very best from Morgan's Motor Vehicles.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Went to buy a new car of course and was so happy with everything. Customer service was great. Booked in to look at the car I saw advertised and worked around times that suited me so I wouldn't have to try and get time off work. Showed up and the car was all valeted and looking great. He let us look around the car whilst he made us teas. Then gave us a full tour of the car showing the engine, boot size, any defects to the car (scratches, dents and such) but the car was immaculate. Let me go for a test drive in it to see how it drove. Then we asked questions. He knew the answers we needed and on a couoem that he wasnt sure on (such as condition of cam belt/ cam chain) he found out for us easy enough. Then booked to get go pick it up. We got to pick it up the next week and he had it re valeted, serviced and a new years mot put on (no advisories at all!) He also threw in a y month warranty. Overall probably the best experience of buying a car highly HIGHLY recommend.

21 January 2020
Unprompted review
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Reply from Morgan's Motor Vehicles

Karl thank you for this amazing review of our business. I'm over the moon that you have taken the time to complete this detailed review for us, and it helps to really resonate our ethos as a brand and company. Certainly with these economic times, having a reputable online review is key to our sustainability and survival as a business. Thanks again and really appreciate your review. Best Wishes Morgan & the team.

Rated 5 out of 5 stars

Dacia Sandero

We turned up out of the blue last week to look at the car, not realising we should have made an appointment.
Morgan was an absolute gent and even though he was dealing with another satisfied customer, he made us a hot drink and made us welcome.
He was not pushy and not like a salesman at all. He was due to go home but showed us the car and took us for a test drive. After sorting out a deposit and booking the car in for a service we left, certain we had made the right decision.
Today we collected the car. It was ready for us, beautifully valeted and looking brand spanking new.
Morgan left us to look around the car whilst he was busy (with another coffee). Sorted out the paperwork and off we went.
Morgan is a lovely person and pleasure to do business with. We would absolutely recommend him to anyone and will deal with him again in the future without hesitation.

4 May 2019
Unprompted review
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Reply from Morgan's Motor Vehicles

Thank you both for this wonderful review of our business! Its great to hear and we appreciate the detail and time you have gone into the review. Regards Morgan & the team

Rated 5 out of 5 stars

Exceptional customer service

Buying my daughter’s first car ended up being a genuinely great experience thanks to Morgan. From our initial enquiry through to driving the car away he went out of his way to ensure that he understood what my daughter wanted/needed and gave her lots of really helpful and objective guidance which I’m sure will stand her in good stead for future purchases. At no point did he try to ‘sell’ her a car, but instead focussed on providing honest, friendly customer service at a level that I’ve not experienced for some years. This made the decision to buy from Morgan very easy - so much so that he’s now looking for a car for my other daughter.

24 January 2019
Unprompted review
Rated 5 out of 5 stars

Great people will highly recommend them

24 October 2018
Unprompted review
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Reply from Morgan's Motor Vehicles

Thank you Ross for the excellent review for our business. It really does help having your input online so that others can see how we work and operate as a business. Really appreciate your time. Thanks again and best wishes Morgan & the team.

Rated 5 out of 5 stars

Forget all of your preconceptions about…

Forget all of your preconceptions about second hand car dealers - Morgan could not be further from that stereotype. Down to earth, honest, a true gent and extremely knowledgable about everything to do with cars.
Morgan was on hand to take me through every step of my purchase, from test drive to handing the keys over, I felt like I was a VIP customer and nothing was too much trouble.
The car is fantastic - thank you so much Morgan

1 October 2018
Unprompted review
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Reply from Morgan's Motor Vehicles

Wow...Sophie what a lovely review. Its really appreciated and hopefully resonated to our potential customers online who read these reviews. We will admit our methods of transparency are working for us and attention to detail of the vehicles ensures our customers are happy :-)

Thanks again for your support and review!

Regards Morgan Fletcher

Rated 5 out of 5 stars

Great Service - Highly Recommended

I've recently bought a car from Morgan after seeing a Kia Sportage advertised on Auto Trader.

Have to say it was a great experience. I'd looked at a lot in the week or so before visiting Morgan and this was the first car i'd seen that was in the condition described to me over the phone. Immaculate! Clearly the car had been prepped for the appointment and on arrival Morgan couldn't have been more helpful.

He first took us round the car and pointed out any slight imperfections in the bodywork then went through all the cars history before offering up the keys for a test drive, which was a decent distance and Morgan answered any questions etc with plenty of detail.

Genuinely, if you want to deal with an honest guy who knows his stuff and provides service that you will struggle to find in any industry, let alone used car sales, give him a call! 10/10 and will be using in the future for certain!

25 September 2018
Unprompted review
Morgan's Motor Vehicles logo

Reply from Morgan's Motor Vehicles

Marc. Thanks for you fantastic review on the business and your new car. Its great to hear your feedback about our process, and really resonates to all our potential customers online. Your review is valued greatly and i have no doubt we will stay in touch in the future. Kind Regards Morgan.

Rated 5 out of 5 stars

Thoroughly enjoyable car buying…

Thoroughly enjoyable car buying experience! Very honest and transparent guy, efficient, easy to deal with, friendly and straight forward. Morgan clearly understands the importance of building a great reputation and that is apparent in the service he offers. Would definitely use again and recommend.

24 August 2018
Unprompted review
Morgan's Motor Vehicles logo

Reply from Morgan's Motor Vehicles

Hi Emily! Wow what a lovely review. Its great to hear such positive feedback and I really appreciate your time to compose it! Enjoy the car and keep in touch! Warm RegardsMorgan & the team.

Rated 5 out of 5 stars

Would highly Recommend Morgan

Would highly Recommend Morgan, highly professional and sells genuinely clean looked after vehicles, look no further when purchasing a vehicle!

18 February 2018
Unprompted review
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Reply from Morgan's Motor Vehicles

Josh its great to hear of this feedback and thank you for taking the time to do the 5 star review. It was great meeting you and talking Automotive ! Thanks again and best wishes Morgan & the team.

Rated 5 out of 5 stars

No salesmanship tactics, Down to earth, No frills business.

I was on a strict budget and tried various dealers all of which disregarded my budget and immediately started pushing me towards a higher value car.

I was just about to give up and lease a car, when I saw Morgan's Motors Vehicles website, I called him up and told him my situation, true to his word he helped me find the car to fit my budget, no salesmanship tactics, just a down to earth, no frills business. I have had my car now for 7 months totally trouble free.

You can't ask more than that in my book. Would I recommend Morgan to my family & friends; most definitely YES.

3 January 2018
Unprompted review
Morgan's Motor Vehicles logo

Reply from Morgan's Motor Vehicles

James what can i say apart from thank you for your business but also the time you have taken to do this detailed review for the business. What you have described is exactly what our ethos as a company is all about and its great to hear from a customers point of view! All the best and enjoy the car sir. Regards Morgan & the team.

Rated 5 out of 5 stars

A thorough gent and expert in his …

A thorough gent and expert in his field, Morgan has won my and my families trust for life. I honestly couldn't imagine going to anyone else for my car needs. My experience with him was outstanding and the car we bought was perfect for my Mum as he'd said it would be.

22 August 2017
Unprompted review
Rated 5 out of 5 stars

Breaking the mould when it comes to …

Breaking the mould when it comes to used car sales!
Providing honesty & integrity, Morgan is first class when it comes to service - including after sales.
Our experience was second to none - cannot recommend highly enough.

22 August 2017
Unprompted review
Rated 5 out of 5 stars

I have recently had the good fortune to …

I have recently had the good fortune to purchase my latest car from morgan @ morgans motors Solihull

I can not speak too highly as to how professional and honest an approach morgan conducted himself throughout the whole sales process , from start to finish .

I have no hesitation in highly recommending morgans motors and will certainly be coming back to morgan when I next require another car!!!

22 August 2017
Unprompted review
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Reply from Morgan's Motor Vehicles

Hi Don, Its been a while since you posted this review and have since bought two cars from us, so thank you for the business and your renewed custom! All the very best Morgan & the team.

Rated 5 out of 5 stars

Outstanding service

Morgan is an honest down to earth guy who goes out of his way to find you a car if he hasn't got what you want. Would not hesitate to recommend his company

22 August 2017
Unprompted review
Rated 5 out of 5 stars

No better choice for a used car

Outstanding service from an honest and trustworthy guy. Vehicle perfect as advertised and smooth and easy sale. All questions answered and Morgan took the time to explain everything and ensure that the car was right for us.

22 August 2017
Unprompted review
Rated 5 out of 5 stars

Super service and car

Bought my Second car from Morgan and I am over the moon with it. He took the time to understand my needs and find me the perfect car. He was such a pleasure to deal with and I will definately use him again. Thank you Morgan :)

28 July 2017
Unprompted review

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