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Morris Works Quilt Shop Reviews 1,134

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the efficiency and friendliness of the staff, and the smooth ordering process from start to finish. People are particularly impressed with the prompt delivery, with many orders arriving quickly and often ahead of expectation, beautifully packaged with thoughtful touches like handwritten cards. The products, especially the fabrics, receive high acclaim for their excellent quality, wide selection, and accurate descriptions, making it a go-to for many. However, some people mentioned that while the online experience is great, they prefer to see fabric in person, suggesting a desire for a physical presence to complement the digital one.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent quality and wide... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of fabrics,... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency from selection... See more

Service

Clients share positive opinions on service, consistently praising the excellent, efficient, and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more

Company replied

Rated 5 out of 5 stars

I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more

Company replied

Rated 5 out of 5 stars

I have ordered from morris works several times. My order always arrives promptly, beautifully packaged with care, with a hand written card always in with my order. Just the little attention to detail... See more

Company replied


Company details

  1. #1 of 4 best companies in Quilt shop
  2. #1 of 47 best companies in Fabric Shop
  3. #1 of 24 best companies in Haberdashery
  4. #1 of 7 best companies in Needlecraft shop
  5. #2 of 22 best companies in Sewing shop
  6. #1 of 3 best companies in Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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Rated 5 out of 5 stars

Items arrive quickly and are well…

Items arrive quickly and are well packaged, with a little greeting. Morris Works is my go to.

30 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mary,

That’s so lovely to hear — thank you. Being your go-to means a great deal to us, and I’m really glad the quick delivery and those little greetings continue to make your orders feel special.

We truly appreciate your continued support.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Super quick and speedy delivery

Super quick and speedy delivery

1 April 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Nicky,

That’s lovely to hear — thank you. I’m really glad your order reached you so quickly.

We appreciate you letting us know.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great service

Great communication, order delivered well packaged and on time with a little personal message card enclosed. Very thoughtful. Very pleased and will buy from this shop again in future.

1 April 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

Thank you for such a thoughtful review. I’m really pleased the communication and delivery all felt smooth, and that everything arrived well packaged.

It’s especially lovely to hear the little card was appreciated — those personal touches are something we really enjoy including.

We’re so glad you’re pleased, and your kind words mean a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Amazing choice of fabrics

Amazing choice of fabrics, friendly, knowledgable staff

31 March 2026
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Reply from Morris Works Quilt Shop

Hi Pam,

That’s so lovely to hear — thank you. I’m really pleased you enjoyed exploring the fabric range, and it’s wonderful to know the team felt friendly and knowledgeable too.

We truly appreciate your kind words.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Such a good service

Such a good service, quick and efficient. The thank you card was a lovely touch, I will definitely be ordering again.

25 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jo,

That’s so lovely to hear — thank you. I’m really glad everything arrived quickly and that the little thank you card added a nice personal touch.

We’ll look forward to sending something your way again.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Order received very quickly

Order received very quickly. Pretty fabrics, beautifully packaged.

31 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Pam,

That’s so lovely to hear — thank you. There’s something quite special about a parcel of pretty fabrics arriving at the door, so I’m really glad it felt like a little treat when you opened it.

We put a lot of care into how everything is wrapped, so it’s wonderful to know that came through.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Quick delivery service

31 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Deborah,

That’s really lovely to hear — thank you. I’m so glad the service felt spot on and that everything reached you quickly.

We truly appreciate your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Delivered on time and as described

Delivered on time and as described. Lovely quality.

30 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Zoe,

That’s lovely to hear — thank you. I’m so glad everything arrived on time and that the quality met your expectations.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent packaging

30 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kathleen,

That’s lovely to hear — thank you. We take a lot of care with how everything is packed, so it’s really nice to know it stood out for you.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick accurate delivery.

Very quick delivery and the correct fabric and size. I would recommend and certainly would buy from again.

30 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jessy,

I’m so pleased everything arrived quickly and just as expected — always a good feeling when it all comes together without any fuss.

Your recommendation really means a lot, and we’d be delighted to send something your way again.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Purchase arrived promptly

Purchase arrived promptly, perfectly wrapped and exactly what I wanted.

26 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Heather,

That’s lovely to hear — thank you. I’m so glad everything arrived just as you’d hoped, and that the wrapping made it feel that bit more special.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very efficient and friendly service

Very efficient and friendly service. I was keen to get some fabric to finish a project and being able to speak to someone to discuss my requirements and then to receive it the following day was great. I will certainly use Morris Works again and recommend their great service to others.

27 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Carolyn,

Thank you for such a thoughtful review. I’m really glad we were able to help you get exactly what you needed to keep your project moving — sometimes that bit of guidance makes all the difference.

It’s lovely to hear everything arrived the next day and that the whole experience felt friendly and efficient. Your recommendation means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged, items as ordered.

27 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Caroline,

Lovely to hear everything arrived just as it should. We take care with the packing, so it’s nice to know it reached you safely and without any fuss.

Many thanks for your feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I found what I wanted very easily

I found what I wanted very easily. The ordering was straight forward which was a bonus as technology is not my forte!!! Everything arrived on time and correct. Thank you.

27 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Judith,

I’m so pleased to hear everything felt easy to find and straightforward to order — that’s exactly what we hope for, especially when technology isn’t always your favourite thing!

It’s lovely to know your order arrived just as it should.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic co.oany, choice of fabrics and deli ered on time beautifully wrapped

Easy to navigate, web site, choice of wonderful fabrics, delivery was on time.

Fantastic help with a response to my email regarding what batting/wadding I should use for
bags.

Fabric always beautifully wrapped for postage.

Thankyou thankyou thankyou

26 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Deborah,

What a lovely message — thank you so much. I’m really glad the website felt easy to use and that you found fabrics you loved, but it’s especially nice to hear the advice on batting for your bags was helpful too.

And your “thank you, thank you, thank you” absolutely made me smile — that kind of enthusiasm is such a joy to read!

We’re so pleased the packaging continues to make a good impression when your orders arrive.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great quality

Great choice, good quality fabric and batting, plus very prompt delivery. Always good when you're wanting to get on with your project!

26 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jay,

That’s so lovely to hear — thank you. There’s nothing quite like having everything arrive when you’re ready to get started, so I’m really glad it all came together at the right time for you.

We appreciate you sharing this.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Opening a parcel from Morris Works is…

Opening a parcel from Morris Works is like opening a present :) One full of pretty things I've chosen, and they have never disappointed.
I love the ethos, all biodegradeable packing, a happy little 'thank you, hope you have fun/enjoy' card included.
It's not soul-less, there's a real person who packed my order, someone who wrote the little Thank You note.
The stock and choice changes like the seasons, always something else to catch my eye.
It's always at a good price too, delivery is prompt and they keep me informed.
All good, all well worth five stars :D

26 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mary,

This was such a joy to read — thank you. The idea that opening one of our parcels feels like opening a present is exactly what we hope for, so that really means a lot.

I love that you noticed the personal touches too — the packing, the note, the care behind it all. That’s such an important part of how we like to do things, and it’s lovely to hear it made a difference.

And your comment about the stock changing “like the seasons” is such a beautiful way to put it — I might borrow that one!

We’re so grateful for your continued support and such a thoughtful review.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Prompt efficient service

My order was felt with immediately and arrived 3 days after I’d placed the order.

26 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kate,

Lovely to hear your order moved through so quickly and reached you in good time — that smooth turnaround is exactly what we aim for.

We really appreciate your feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick delivery and exactly as described.

I placed 2 orders separately and someone at Morris Works noticed and very kindly combined the orders which saved me postage! Delivery was very quick and my products are exactly as described.

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Anuradha,

Thank you for your lovely review. I’m really glad everything arrived quickly and just as expected.

It’s also nice to hear the combined postage was helpful — we always try to spot those things where we can and make it a bit easier for our customers.

Your kind feedback is very much appreciated.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service and fantastic fabrics

I placed my order on Sunday evening using the 24 hour Royal Mail service as I noticed that the shop was closed on Monday.
My parcel arrived exactly as stated in time for me to take away to a quilting retreat on Friday.
The quality of the fabric (painter’s palette solid) seems excellent and very reasonably priced indeed.
The packaging is also amazing, no synthetics are used, it was all beautifully wrapped and each fabric was colour identified as I requested.
I will definitely be using this company for future orders.

17 March 2026
Unprompted review
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mary,

Thank you for such a detailed and thoughtful review. I’m so glad everything arrived in time for your retreat — that’s always a bit of a “phew” moment when timing matters!

It’s lovely to hear the Painter’s Palette Solids have impressed you, and that the pricing felt fair as well. I’m especially pleased the colour labelling and packaging were helpful — we try to make everything as clear and easy to work with as possible once it reaches you.

I hope you had a wonderful time away sewing.

Warm regards,
Gabrielle & the Morris Works team

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