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Morris Works Quilt Shop Reviews 1,134

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the efficiency and friendliness of the staff, and the smooth ordering process from start to finish. People are particularly impressed with the prompt delivery, with many orders arriving quickly and often ahead of expectation, beautifully packaged with thoughtful touches like handwritten cards. The products, especially the fabrics, receive high acclaim for their excellent quality, wide selection, and accurate descriptions, making it a go-to for many. However, some people mentioned that while the online experience is great, they prefer to see fabric in person, suggesting a desire for a physical presence to complement the digital one.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent quality and wide... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of fabrics,... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency from selection... See more

Service

Clients share positive opinions on service, consistently praising the excellent, efficient, and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more

Company replied

Rated 5 out of 5 stars

I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more

Company replied

Rated 5 out of 5 stars

I have ordered from morris works several times. My order always arrives promptly, beautifully packaged with care, with a hand written card always in with my order. Just the little attention to detail... See more

Company replied


Company details

  1. #1 of 4 best companies in Quilt shop
  2. #1 of 47 best companies in Fabric Shop
  3. #1 of 24 best companies in Haberdashery
  4. #1 of 7 best companies in Needlecraft shop
  5. #2 of 22 best companies in Sewing shop
  6. #1 of 3 best companies in Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery

7 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Claire,

Thank you very much for your kind review. We’re really glad to hear you were happy with the service and that your delivery arrived quickly — always good to know.

Much appreciated, and thanks for taking the time to share this. Look forward to serving you again!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great shop

Lovely fabrics. Coordinated well in the collections I bought for 2 quilts. Staff gave great advice and were very kind.

6 January 2026
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Reply from Morris Works Quilt Shop

Hi Sharon,

Thank you so much for such a thoughtful review. It’s lovely to hear that the fabric worked well together for both your quilts and that you enjoyed the fabrics from these collections.

I’m also really pleased to know the team were able to offer helpful advice and kindness along the way. That means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Loved the packaging & little notes

Loved the packaging & little notes. Makes it so much more human

5 January 2026
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Reply from Morris Works Quilt Shop

Hi Janet,

Thank you so much for such a thoughtful comment. I love that you described it as “more human” — that’s exactly what we’re aiming for. The little notes are a small thing, but it’s lovely to know they make a difference.

Really appreciate you taking the time to share this.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Karen,

Thank you for your kind review. It’s great to hear you found the service quick and efficient — that’s exactly what we aim for.

Much appreciated, and thanks for shopping with us!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Good quality and came well packaged

Good quality and came well packaged. Nice touch with personalised thank you card enclosed and appreciated.

5 January 2026
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Reply from Morris Works Quilt Shop

Hi Pauline,

Thank you for your lovely feedback. It’s great to hear you were happy with the quality and that everything arrived well packaged. We’re especially pleased the personalised thank you card was appreciated — those little touches matter to us.

Thanks so much for taking the time to leave a review.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very helpful retailer and order arrived…

Very helpful retailer and order arrived promptly.

5 January 2026
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Reply from Morris Works Quilt Shop

Hi Ceinwen,

Thank you so much for your kind review. We’re really pleased to hear you found us helpful and that your order arrived promptly — that’s always reassuring to know.

Thanks again for taking the time to share your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

The delivery was prompt and the product…

The delivery was prompt and the product exactly what I wanted.

30 December 2025
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Reply from Morris Works Quilt Shop

Hi there,

Thank you for your kind feedback. It’s great to hear that your delivery arrived promptly and that the product was exactly what you were hoping for — that’s always lovely to know.

Thanks so much for taking the time to share your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Looked on line for these threads came…

Looked on line for these threads came quick

29 December 2025
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Reply from Morris Works Quilt Shop

Hi Margaret,

Thank you for taking the time to leave a review. We’re glad you were able to find the threads you were looking for and that they arrived with you quickly — always a good combination.

Much appreciated, and thanks for shopping with us!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely fabric

Lovely fabric, great selection, nice quality, fast delivery, will be ordering again very soon!

30 December 2025
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Reply from Morris Works Quilt Shop

Hi Samantha,

Thank you so much for such a cheerful review. It’s great to hear you enjoyed the fabric selection and quality, and that everything arrived quickly too — that’s always what we aim for.

We really appreciate your support and look forward to seeing you back again soon!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent servic

29 December 2025
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Reply from Morris Works Quilt Shop

Hi Mrs Dann,

Thank you very much for your kind words — it’s truly appreciated. We’re so pleased you had a good experience, and it means a great deal that you took the time to leave a review.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely fabric

Lovely fabric , wrapped well .fast despatch will definitely shop with you again.

29 December 2025
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Reply from Morris Works Quilt Shop

Hi Nadia,
Thank you for your lovely review! I’m so glad you’re happy with the fabric and that it arrived quickly and well wrapped. It’s great to hear you’ll be shopping with us again — we really appreciate your support.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic

Fantastic. A huge selection of high quality quilting cotton fabric. My order was carefully packed and sent out quickly. Even over Christmas my email was replied to quickly.

21 December 2025
Unprompted review
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Reply from Morris Works Quilt Shop

Hi there,
Thank you for such a lovely review! It’s great to hear you enjoyed the range of quilting cottons and that your order arrived quickly and carefully packed. Even over the Christmas period, we do our best to stay responsive, so I’m really glad your email was answered promptly too. Thanks so much for taking the time to share your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic customer service

I ordered a zip which came very quickly, lovely quality item, well packaged. I needed some advice about it and the response from Gabrielle was wonderful - she talked me through a solution to my zip query and emailed me some video links. Such a rare pleasure to do business with a caring company like this.

29 December 2025
Unprompted review
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Reply from Morris Works Quilt Shop

Hi Sarah,
Thank you so much for such a thoughtful and generous review. I’m really glad the zip arrived quickly and that the quality and packaging hit the mark. It was a pleasure helping you work through the zip question — sometimes a quick chat and a few visual pointers make all the difference. Your kind words about the care we take truly mean a lot, and I’m so pleased the support was helpful.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I have bought several different fabrics…

I have bought several different fabrics from this shop and the quality of the fabric has always been excellent. Its always beautifully wrapped with sturdy paper and little stickers on the paper that make me smile when I come to unwrap it .It makes it an enjoyable experience.

1 December 2025
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Reply from Morris Works Quilt Shop

Hi Deborah,
Thank you for such a lovely review! It’s wonderful to hear you’ve consistently been happy with the quality of the fabrics, and I’m especially pleased the wrapping — and those little stickers — bring a smile when you open your parcel. We really believe that unwrapping your order should feel like part of the enjoyment, so it means a lot to know that comes through. Thank you for your continued support.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service

Excellent service - really helpful - speedy delivery.

Highly recommended

22 December 2025
Unprompted review
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Robert,
Thank you for your kind recommendation! I’m really glad you found the service helpful and that your order arrived quickly. We truly appreciate you taking the time to share your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great products at a great price 👌🏼

I had searched everywhere for 100% cotton batting for my oven gloves and Morris Works Quilt Shop had the perfect one at a great price!
Ordered immediately as well as some 100% cotton thread and received my order promptly a few days later 😊 Well done Morris Works 👌🏼

1 September 2025
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Reply from Morris Works Quilt Shop

Hi Jennie,
Thank you for such a brilliant review! I’m really glad we could help you track down the right 100% cotton batting for your oven gloves — that’s a project where the right materials truly matter. It’s lovely to hear you were happy with the price too, and that everything arrived promptly along with the cotton thread 😊. Your kind words and encouragement mean a lot to us — thank you for taking the time to share them.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service would use again.

Excellent service would use again.

1 December 2025
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Dawn,
Thank you for your kind review! I’m really glad you were happy with the service, and it’s lovely to know you’d happily shop with us again.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Prompt, efficient, good quality

Prompt, efficient service. Quality goods. Very satisfied customer

1 December 2025
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Ann,
Thank you for your kind review! I’m really pleased to hear you were happy with the service and the quality of the goods. It’s always lovely to know when everything comes together just right.

Warm regards,
Gabrielle & the Morris Works team

Rated 4 out of 5 stars

A good selection of fabric

A good selection of fabric.
Can wait quite a while to be served as only one area for cutting and what you buy is all noted down by hand and then entered into computer, which seemed laborious, but actually it was helpful as it means you get an email receipt showing all you have bought inc pic of fabric and name, as well as quantity bought....which is really helpful as a reference if you need to buy more, which I do...and can place order online!
Avoid parking in nearby road, cost me £10 for 2 hours!! Better to park and walk (you could park in the old King Alfred leisre centre and walk along the front) and I heard others in the shop recommending getting a bus.
There was a class going on while I was there too.
The website is really good and also includes helpful info.
Check opening hours before you go as not 9-5.

29 November 2025
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Reply from Morris Works Quilt Shop

Hi Wendy,
Thank you so much for taking the time to leave such a detailed and thoughtful review — it’s really appreciated. I’m glad you enjoy our fabric selection and that the emailed receipt with fabric names, photos, and quantities proved helpful for future reference and reordering online (you can also view your order history when you log into our website). That system is very much designed with exactly that in mind, so it’s lovely to hear it’s useful in practice.

Thank you as well for your patience while you were in the shop. It really was one of those slightly unusual days, with a staff absence, a class running, and a sudden busy spell all at once — and your understanding (and good humour!) meant a great deal. I’m also grateful for your practical tips about parking, transport, and opening hours — they’ll be genuinely helpful to other visitors.

It was a pleasure chatting with you, and we look forward to welcoming you back, whether that’s in person or online 😊.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Good info to inform product choice

Good info to inform product choice, prompt delivery, great product

28 November 2025
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Reply from Morris Works Quilt Shop

Hi Jenny,
Thank you for your kind review! I’m really glad the information on the website helped you choose the right product, and it’s lovely to hear your order arrived promptly. Even better that you’re happy with what you received — that’s exactly what we hope for.

Warm regards,
Gabrielle & the Morris Works team

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