MortgageLine Reviews 

290
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and unwavering dedication, providing clear guidance and support throughout the process. Many people highlight the excellent service, noting how the team goes above and beyond to make the entire journey straightforward and stress-free. Reviewers consistently appreciate the exceptional customer service, often mentioning the prompt responses and continuous updates that keep them informed. This efficiency contributes to a remarkably smooth and easy user experience, making even complex processes manageable for customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing gratitude for the support and... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

User experience

Users describe positive interactions with the overall experience, highlighting how the process was made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We can't thank Mihaela and all Mortgage Line team enough for all their help throughout our mortgage journey. From start to finish, they made the entire process straightforward and stress-free. Mihaela... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Mortgage line, in particular Ben Caffrey was super helpful throughout. He was chasing me for a change instead of the other way around, which was refreshing. Kept me in th... See more

Company replied

Rated 5 out of 5 stars

I had a great experience collaborating with Mortgageline. Mihaela explained every step of the mortgage process in simple terms. She responded quickly to our questions didn’t matter what kind of questi... See more

Company replied

Rated 5 out of 5 stars

Made the entire process very smooth. It was my first time buying a house in Ireland and Kevin explained and gave me every detail I needed to know which helped me make an informed decision on whic... See more

Company replied


Company details

  1. Mortgage broker
  2. Life Insurance Agency

Written by the company

Specialities We just love talking about mortgages. Please feel free to ask us any questions you may have. Online Mortgage Application from start to finish is available. Online Consultation available with your own dedicated MortgageLine Adviser. Download our Free Home Buyers Guide History Established in 2004. MortgageLine is Ireland's leading Mortgage Broker. We are here to answer any questions you may have on Mortgages, Mortgage Protection, Life Assurance, Pensions and Investments


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(290)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The excellent service from James from…

The excellent service from James from the very first engagement to the last over 4 months later. Could not praise they enough. Would highly recommend

25 November 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind review! We’re thrilled to hear that James provided excellent service from start to finish over the past few months. Your praise means a great deal to us, and we truly appreciate your recommendation.

If there’s anything you need in the future, we’re always here to help.

Best Wishes, The Mortgageline Team

Rated 5 out of 5 stars

Excellent service

Excellent service! I could not recommend MortgageLine enough! You are in capable hands!

25 November 2025
MortgageLine logo

Reply from MortgageLine

Thank you for the fantastic feedback! We’re delighted to hear that you had such a positive experience with MortgageLine. Knowing you felt in capable hands means a lot to our team.

We truly appreciate your recommendation and are always here if you need anything in the future.
Best Wishes, The mortgageline Team

Rated 5 out of 5 stars

Amazing service

We had a great experience with MortgageLine . Mayur and Carla were brilliant from clearing our doubts to responding to emails. I highly recommend

14 November 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your lovely review! We’re delighted to hear you had a great experience with MortgageLine. Mayur and Carla will be thrilled to know their support made the process clearer and easier for you.

We really appreciate your recommendation and are always here if you need anything in the future.

Warm regards,
The MortgageLine Team

Rated 5 out of 5 stars

10/10 Satisfaction - Highly Recommend

I cannot recommend MortgageLine enough for all your finance and mortgage needs. We worked the whole way though our journey of buying a 2nd home with Brandon. Brandon was always on hand, only an email or text away at all times, even on late nights and weekends. He went above and beyond for us and provided us with more than we could have asked for. Working with Brandon took so much stress and pressure of us trying to get mortgage approved. He is so professional and efficient. I would recommend Brandon and the whole Mortgageline team to anyone seeking mortgage approval. Thank you Mortgageline, and in particular Brandon, for helping us secure our dream home for the 2nd time. Niamh & Dean.

20 November 2025
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your incredible review. It was an absolute pleasure working with you both again, and I’m delighted we could help you secure your second dream home. Your kind words truly mean a lot.

I’m really glad to hear that the process felt smooth and supported, that’s exactly what we aim for at MortgageLine, and I’m always happy to be on hand whenever you need me.

Wishing you both all the best in your new home, and thank you again for choosing MortgageLine (and for recommending us). It’s been a privilege to be part of your journey.

Best Wishes, Brandon

Rated 5 out of 5 stars

Mortgage Line Mortgage assistance

MortgageLine assisted us with obtaining our mortgage from the lender with exceptional guidance and quicker than expected . In particular our broker Ronan was so accommodating with scheduling calls to explain the process and options available. We cannot thank him enough for all the help. I have already recommended him to a friend who again obtained his mortgage with surprising ease and speed. Ronan is a hero in our books!!
We could not have dreamed of a better service and I will continue to recommend to anyone looking for a top quality broker firm.

29 October 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for taking the time to share your experience. We’re delighted to hear that the process felt smooth and quicker than expected, and that Ronan’s support made everything clearer and more manageable. He’ll be so pleased to hear your kind words, being called a hero will absolutely make his day!

We truly appreciate your recommendations as well; it means a lot to us that you’ve already shared your positive experience with others.

Thank you again for trusting MortgageLine. We’re thrilled to have been part of your journey and are always here if you need anything in the future.

Warm regards,
The MortgageLine Team

Rated 5 out of 5 stars

Great stress-free experience with positive outcome!

I couldn’t recommend Ben Caffrey from MortgageLine more! He’s highly professional, knowledgeable, and patient. Ben made the whole process completely stress-free and kept everything moving quickly. I got the best deal possible thanks to him, and I truly can’t thank Ben enough. Highly recommended!

11 November 2025
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful review! We’re thrilled to hear that Ben made the process stress-free and helped you secure the best possible deal. He’ll be delighted to hear your kind words, your recommendation means a lot to us.

We really appreciate you sharing your experience and are always here if you need any assistance in the future.

Warm regards,
The MortgageLine Team

Rated 5 out of 5 stars

Fantastic experience dealing with Ben

Fantastic experience dealing with Ben. He was such a great help, patient, and available any time I called. MortgageLine has an easy use website and fast to get in touch and help you all the way.

27 October 2025
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We’re delighted to hear you had such a great experience with Ben and the MortgageLine team. Providing friendly, patient, and responsive service is what we strive for, and it’s wonderful to know we met your expectations. We really appreciate you taking the time to share your feedback and for choosing MortgageLine!

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with MortgageLine, and I couldn't be happier with my experience! From the very start, Nicolas was incredibly helpful in guiding me through the mortgage process and offering financial advice. I was impressed by his expertise and support throughout.

The mortgage approval process was a smooth experience thanks to Nicolas and the MortgageLine team. Their support made a big difference, and I'd highly recommend reaching out to them if you’re thinking of changing mortgage provider.

10 November 2025
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Nicolas and the MortgageLine team were able to make the mortgage process smooth and stress-free for you. Your recommendation means a lot to us. Wishing you all the best in your new mortgage journey, and please don’t hesitate to reach out if we can assist you again in the future!

Rated 5 out of 5 stars

Thanks

Hi,

Thanks for all your help in buying a house. With grattitude, Arul.

20 October 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind message! It was a pleasure to help you through the home-buying process. Wishing you every happiness in your new home, and please don’t hesitate to reach out if you need any assistance in the future.

Rated 5 out of 5 stars

I highly recommend Mortgage Line

I highly recommend Mortgage Line. I am very satisfied with the experience. Many thanks especially to Mihaela for all the support she provided at anytime.

2 October 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you had such a positive experience with MortgageLine. Mihaela will be especially pleased to know her support made a difference. Wishing you all the best, and please feel free to reach out anytime we can help in the future!

Rated 5 out of 5 stars

All good excellent service

All good excellent service

6 October 2025
MortgageLine logo

Reply from MortgageLine

Thank you for your kind feedback! We’re delighted to hear you were happy with our service and really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

I give MortgageLine five stars Nicholas…

I give MortgageLine five stars Nicholas and all team are best in Ireland I recommend 100%

16 October 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your fantastic review and five-star rating! I’m really pleased to hear you had such a great experience with me and the MortgageLine team. Your kind words and recommendation mean a lot to us , we truly appreciate your trust and support!
Best regards, Nicholas & The Mortgageline team

Rated 5 out of 5 stars

Best company and best broker

I had wonderful experience with mortgage line
The best choice
The best broker (Mihaela Cordos)
She was very helpful and kind all way with us.
Our family so grateful for all hard work and patience.
From bottom of our hearts big and worm thank you to Mihaela Cordos and mortgage line .
Kind regards Biatricie and Ruslan

9 October 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! I’m so glad I could help and that you and your family had a positive experience with MortgageLine. It was truly a pleasure working with you, and I’m grateful for your trust and patience throughout the process. Your heartfelt message means a lot to me!
Warm regards, Mihaela & The Mortgageline

Rated 5 out of 5 stars

Dream came true!

We cannot thank Jan enough for helping us achieve the ultimate dream of owning our own home. From the very first conversation, Jan showed nothing but dedication, expertise, and a genuine passion for helping us succeed.

Jan took the time to understand our financial situation, our goals, and our concerns. He patiently walked us through every step of the process, from securing financing to navigating the often overwhelming paperwork, and he was always there to answer any questions we had—no matter how small.

What really sets Jan apart is his unwavering commitment to his clients. He was proactive in finding the best opportunities, keeping us updated with market trends, and always looking out for our best interests. There was never any pressure or rush; Jan made sure that we fully understood each option and made decisions at our own pace, all while keeping my dream of homeownership front and center.

Thanks to Jan's tireless efforts and expert guidance, we were able to secure the perfect home, something we thought was only a distant dream just months ago. His professionalism, integrity, and unwavering support made all the difference, and we are so grateful for everything he did to turn our dream into reality.

If you're looking for a broker who truly cares, is highly knowledgeable, and will go above and beyond for you, look no further than Jan. He made the impossible possible for us, and we’ll forever be grateful.

14 October 2025
MortgageLine logo

Reply from MortgageLine

Wow, thank you so much for your incredibly kind words! It was an absolute pleasure working with you and being part of your homeownership journey. I’m happy that we were able to find the perfect home and make your dream a reality.

Your trust and openness throughout the process made all the difference, and I’m so glad you felt supported and informed every step of the way. Helping clients like you achieve such an important milestone is exactly why I love what I do.

Wishing you all the happiness and wonderful memories in your new home and please don’t hesitate to reach out anytime, whether it’s for advice, future plans, or just to share how things are going. Congratulations again! 🏡✨
Jan & The Mortgageline Team

Rated 5 out of 5 stars

Mortgageline.ie is a very helpful and…

Mortgageline.ie is a very helpful and easygoing company. The colleague's are very polite and super professional. They are very fast at getting back to your queries and worries.
Thank you mortgageline.ie

24 September 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We’re delighted to hear that you found our team helpful, professional, and responsive. Providing a positive and efficient experience for our clients is always our top priority. We truly appreciate your feedback and look forward to continuing to support you in the future!
Best Wishes, The Mortgageline Team

Rated 5 out of 5 stars

Making Mortgage application easy.

From the initial email of enquiry to the final notice of funds transferred, the entire process was made easy.
Every one was easily accessed and if one person was on holidays then somebody else filled in their position, so you never had to be without an advisor.

3 October 2025
MortgageLine logo

Reply from MortgageLine

Thank you for your wonderful feedback! We’re so pleased to hear that the entire process was smooth and that our team was always available to assist you. Providing seamless support and clear communication from start to finish is very important to us. We truly appreciate you taking the time to share your experience!
Best Wishes, The Mortgageline Team

Rated 5 out of 5 stars

Jan Pawel was very very helpful

Jan Pawel was very very helpful, he provided information timely, he understood the various emotions you go through in buying a house and showed empathy not treating you as a number but as a human being. I will recommend mortageline to everyone I know just because of Jan and his team. They know there onions👍

18 September 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your heartfelt review! We’re delighted to hear that Jan and the team made your home-buying journey a positive and personal experience. We truly value your kind words and recommendation, it means a lot to us. Supporting our clients with care, understanding, and professionalism is what we strive for every day. Wishing you all the best in your new home!
Best Wishes, The Mortgageline Team

Rated 5 out of 5 stars

We can't thank Mortgage Broker enough…

We can't thank MortgageLine Broker enough special to Mihaela Cordos,Her professionalism ,communication and skils are above standards.she is extremely knowledgeable and she showed care and attention to detail all that helped us to get approved to buy our home.She took the time to explain everything clearly and answered all our questions with patience. She truly went above and beyond to secure the best deal and made sure we feel confident and informed,has been amazing every step of the way .
They made the process really easy and stress-free. highly recommend Mihaela and the team from MortgageLine Broker,to my family,friends and everybody who want a smooth process of getting a mortgage.
Thank you so much once again.

15 September 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful feedback! We’re thrilled to hear that Mihaela and the team provided such exceptional support throughout your home-buying journey. Your kind words about her professionalism, care, and attention to detail mean a great deal to us. Making the mortgage process clear, smooth, and stress-free is exactly what we aim for. We truly appreciate your recommendation and wish you all the best in your new home!
Best Wishes, The Mortgageline Team

Rated 5 out of 5 stars

Good people great service

Mortgageline were excellent throughout the entire process. We just got our first house and it wouldn't have happened without their encouragement and guidance. We had almost given up but then Ronan really came through for us. Highly recommend.

23 September 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We’re absolutely delighted to hear that Ronan and the team could support you through your journey to buying your first home. Your perseverance, combined with our team’s guidance, made it happen, and we’re so happy to have been part of it. Congratulations on your new home, and thank you for the wonderful recommendation!
Best Wishes, The Mortgageline Team

Rated 5 out of 5 stars

Big thanks to Nicolas and MortgageLine team!I am very happy to come across…

I am very happy to come across MortgageLine 😊 from the beginning of the mortgage journey Nicolas was very helpful in terms of explaining mortgage process alongside with financial advices. As the mortgage approval process might be long and very stressful, for me was much easier thanks to help of MortgageLine support team and Nicolas. I would definitely advise to reach out to MortgageLine for any advice and support, especially first time buyers!😊

23 September 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful feedback! We’re thrilled to hear that Nicolas and the MortgageLine team could make your mortgage journey smoother and less stressful. Supporting first-time buyers with clear guidance and helpful advice is exactly what we aim for, and we’re delighted it made a difference for you. We truly appreciate your recommendation and wish you all the best in your new home!

Best Wishes,
The MortgageLine Team

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