Mortgage PlusReviews 

50
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Louis Travieso was phenomenal to work with. Not one time stepping in an office but solved every problem I had on the fly. On our closing day we became very sick and was in the ER, sellers agent wanted... See more

Rated 5 out of 5 stars

I can not thank Susan enough! She was kind, helpful and so informative as i went into the process completely unaware of what it entailed. Susan gave me confidence to ask questions no matter how sil... See more

Company replied

Rated 5 out of 5 stars

A huge thanks to all the team at Mortgage Plus, particularly Debbie. From start to finish the communication was great. Nothing was ever too much bother. They got us a great deal on our new mortgage.... See more

Company replied

Company details

  1. Mortgage broker

Information provided by various external sources

We love helping our customers. Choosing the right mortgage broker is so important. We are a modern, straight talking mortgage broker here to help you get things done. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP THE REPAYMENTS ON YOUR MORTGAGE.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

All reviews

(50)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Great advice, brilliant service! Would definitely reccommend!

8 July 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you for the recommendation.

Rated 5 out of 5 stars

A Great BIG Thank you to Susan and her…

A Great BIG Thank you to Susan and her team. Me and my partner we do not know what we would have done without them. Always there to provide answers and direction and most of all reasurance of a smooth process!
Wouldn't hesitate to use Mortgage Plus again in the future! I highly recommend Mortage plus to everyone.

17 June 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Mohammad, thank you for taking the time to write this review! So glad we could help you.

Rated 5 out of 5 stars

Mortgage plus review

From start to finish, Susan and her team have made us feel at ease with the whole process of buying a house.
We can’t thank them enough for helping us through the journey, and would recommend mortgage plus to everyone.

Thank you again!

14 June 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you Maria!

Rated 5 out of 5 stars

Great Experience

Great Experience. Susan Bray has helped most of my family get mortgages and has helped me do the same. A simple, professional and fast service.

12 June 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you Paul!

Rated 5 out of 5 stars

Mortgage plus review

Melissa and the wider team was extremely helpful with everything.
Explained all options well, was always at the end of the phone if needed and found me a really good mortgage offer.

I will definitely refer to anyone I know that needs mortgage and insurance advice.

11 June 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you for taking the time to write this Alan we are glad to have helped.

Rated 5 out of 5 stars

Re-Motgage

A huge thanks to all the team at Mortgage Plus, particularly Debbie. From start to finish the communication was great. Nothing was ever too much bother. They got us a great deal on our new mortgage. A big thanks to Debbie for putting up with our little ones causing havoc and still remaining professional through out!

We couldn't recommend these guys enough.

12 April 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Good morning Stuart,
Thank you so much for taking the time to write this review. It really means allot to our business, especially Debbie and her support team.
Have a great day!

Rated 5 out of 5 stars

My Mortgage has been possible through the unrelenting efforts of the team at Mortgage Plus

This is a very honest and genuine review because my Mortage has been possible through the unrelenting efforts of the team at Mortgage Plus who are brilliant, dedicated and so efficient. Susan, you are a genius in this mortgage profession, I am indeed so grateful for your professionalism, Natalie and Yasmin, you guys are just too efficient and it's obvious you all love what you do which has made the life of your clients easy with the application for a mortgage. Thank you.

4 April 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you so much Gbenga. We hope you enjoy your new home. Susan is very happy.

Rated 5 out of 5 stars

Amazing from the get go...

Before I filled in the form for mortgage plus, I had lost all hope as all other lenders were saying no as my partner was self employed. I work for bank myself and they even said no simply because he was self employed and to hard to prove this years earnings.

I reluctantly filled out the form thinking nothing would come of it and I got a call from Susan the next day asking me to give her the low down of my financial situation. I did so and she said she could definitely help, apprehensive because of the other negative responses I have had.

Susan said that she could take my partners last 3 months invoices instead of last years SA302’s so the difference in his income was massive. I told her all the debt we had and the fact we wanted to move across country.

I sent all of my documents over as requested and Susan was supportive the whole time. I text her a considerable amount of times seeking assurance and hope and she came through supportive and reassuring.

I would always recommend mortgage plus and specifically Susan because she was amazing. We have now been accepted for our mortgage and got a full offer which is something we gave up hope on.

If you are looking for a mortgage and getting turned down by lenders, I recommend speaking to mortgage plus, sue and the team will help and get you to where you want to be. They won’t waste their time or your time. Don’t give up hope.

I thank Sue and mortgage plus for being amazing in their communication throughout. A £400 charge is a price I will happily pay for this service.

4 April 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Millie, Wow this is the best feedback we have ever had! The team at head office can't stop smiling. Susan is in with a client at the moment, but I can't wait to show her. We are all so happy for you guys!!! Thank you.

Rated 5 out of 5 stars

Great customer service !

After going through our 2nd mortgage application with mortgage plus, we could not fault susan and her team of advisors getting us over the finish line. Would highly recommend to anyone.

Really polite and helpful team

Great job

26 March 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you Glen this has made our day!

Rated 5 out of 5 stars

Susan Bray has helped me get two…

Susan Bray has helped me get two mortgage offers in difficult circumstances. It was fantastic service throughou and excellent communication. I’d Highly recommend Mortgage Plus and Susan Bray.

23 March 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you Ruzel, I am glad that we got everything through for you. Thanks for taking the time to write this review.

Rated 5 out of 5 stars

I can not thank Susan enough

I can not thank Susan enough! She was kind, helpful and so informative as i went into the process completely unaware of what it entailed. Susan gave me confidence to ask questions no matter how silly and was always responsive extremely quickly if i needed advice/ had any queries.
Both the girls who work alongside Susan were also really approachable and made the whole exciting experience of buying my first home feel less daunting and scary!
I would recommend Susan and her team to ANYONE who would listen :)!
Amelia

22 March 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Amelia,
Thank you so much for taking the time to write this review. It really means allot to us, especially Susan and her support team.
Have a great day!

Rated 5 out of 5 stars

Great team

Great team, attentive to each need, assisting with no hassle. Highly recommend Debbie, Yasmin and the rest of the team. Keep it up the great work!!!

20 February 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you Egle! This has made our day....

Rated 5 out of 5 stars

Great experience and service

Great experience and service! Susan and Yasmin have been really helpful and competent, by helping to get the right mortgage twice!!! Thank you mortgage plus!

9 February 2019
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you so much Besnik

Rated 5 out of 5 stars

as a first time buyer I decided to use…

as a first time buyer I decided to use mortgage plus to help me find my first home and mortgage. The advise and knowledge given to me was so important and helpful it made the whole process much easier. I also used them to change mortgage company's when needed and they got me a great deal at a great price. I would honestly recommend them to any one.

28 December 2018
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Happy new year Bradley,
Thank you for taking the time to write this review. You have made Sue very happy!!

Rated 5 out of 5 stars

The whole experience was made very easy…

The whole experience was made very easy thanks to my advisor, Debbie Lee she was always there for my questions and answered them straight away, very friendly and professional at all times. She got me the best deal possible. I would recommend her to anybody. Which I have and she is now working with my friend, who is receiving all the help required. 10 out of 10 for Debbie.. Thank you.

19 December 2018
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Great to hear Paul! Thanks for taking the time to write this. Have a great Christmas.

Rated 5 out of 5 stars

Excellent service

Excellent service, very personal, caring and I highly recommend.

18 December 2018
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thank you so much Suzanne, really nice.

Rated 5 out of 5 stars

Brilliant service

Me and my partner bought our first house last year and wouldn’t of been able to do it without the help of Susan at mortgage plus, I would recommend mortgage plus to anyone 😁

15 December 2018
Unprompted review
Mortgage Plus logo

Reply from Mortgage Plus

Thanks for the feedback Sophie, have a great Christmas!

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