Mortimers Estate Agents - Accrington Reviews 

213
TrustScore 5 out of 5

4.8

22 Blackburn Road, BB5 1HD Accrington, Lancashire, GB


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Rated 5 out of 5 stars

The whole team from start to finish have been amazing! This has been my first time selling a house and they have all made it an easy process for me - someone who has not had a clue about the proce... See more

Company replied

Rated 5 out of 5 stars

I'd highly recommend Mortimers Accrington and Alex in particular. In what ended up being a tricky chain for our house sale, Alex went above and beyond to make sure all elements in the chain were up... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a bungalow through Mortimers and were really pleased with all the help from the staff especially Grace Bleasdale who kept us informed about the process and was very supportive... See more

Company replied

Rated 5 out of 5 stars

We purchased our home through Mortimer’s and from first viewing to completion everything ran smoothly and considerably quicker than expected. Alex was always prompt to reply to any queries and kept us... See more

Company replied


Company details

  1. #16 of 49 best companies in Estate Agent
  2. #12 of 50 best companies in Property management company
  3. #18 of 29 best companies in Property valuer
  4. #10 of 28 best companies in Property Rental Agency

About Mortimers Estate Agents - Accrington

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 22 Blackburn Road, BB5 1HD, Accrington, Lancashire, United Kingdom

  • 01254 234266

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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4.8

All reviews

(213)

173 reviews in the last 12 months

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Rated 5 out of 5 stars

Top team - highly recommend!

The whole team from start to finish have been amazing! This has been my first time selling a house and they have all made it an easy process for me - someone who has not had a clue about the process !
I would like to give a special mention - Grace Bleasdale she has shown patience (and patience!) to all my questions and queries and nothing has been too much trouble - she has been easy to access and has reassured me all the way through the process!
All the Mortimers team have been amazing from the house viewing to giving regular updates on how things were going - I cannot recommend them enough.
They have a real understanding that everyone is selling their house for different reasons and have been professional but warm all the way - a fab team!
Thank you so much to all involved

10 July 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so delighted to hear about your positive experience with our team, especially since this was your first time selling a house. It's wonderful to know that we made the process easy and provided the reassurance you needed. We truly appreciate your kind words and are glad our understanding of individual circumstances shone through. Thank you for recommending us!

Rated 5 out of 5 stars

Dealt with Leaoni at the Accrington…

Dealt with Leaoni at the Accrington branch who customer service impeccable always keeping us informed and nothing was ever to much trouble forever thankful

3 July 2026
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Reply from Mortimers Estate Agents - Accrington

We are so pleased to hear about your excellent experience with our team member at the Accrington branch. We truly appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

Mortimer's - Emily

Emily was great throughout the purchase of the property. she kept us up to date throughout. Thanks OGEA Properties

8 June 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so glad to hear our team provided excellent support throughout your property purchase. We appreciate your kind words!

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish, very helpful with suggestions and arranging viewings, dealt with for both sale and purchase. Kept in the loop from start to finish

29 May 2026
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Reply from Mortimers Estate Agents - Accrington

We're so happy to hear we could assist with your sale and purchase, keeping you informed every step of the way. Thank you!

Rated 5 out of 5 stars

Excellent service from Emily @ Mortimers

I would highly recommend Emily at Mortimers. Throughout the entire process, she was incredibly helpful, polite, and professional. She kept me regularly updated at every stage, which made what can often be a stressful experience much easier to manage.

Emily went above and beyond by actively chasing the sale of my old property to help ensure everything progressed smoothly. Her dedication, communication, and commitment were instrumental in making the transition into my new home as seamless as possible.

Thank you, Emily, for your outstanding support and excellent customer service. It was greatly appreciated.

29 May 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so pleased to hear about your positive experience with us. We truly appreciate your kind words regarding the support and communication you received, making your transition seamless. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Bought a house last year

Bought a house last year , Jen Coster was fantastic , showed me round multiple houses and even contacted me to let me know of ones she had found that she thought were suitable for my family- went went with one of Jen picks and haven’t regretted , thank you x

18 December 2025
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We are so happy to hear about your positive experience finding your new home! We appreciate you sharing your kind words.

Rated 1 out of 5 stars

SCAMMERS

Me and my son went to rent a property and they took £80.00 each and we didn’t end up getting property or our money back and we also noticed that there was properties for rent they said was gone and was still there 6 months later constantly taking money off people- they are scammers

17 October 2025
Unprompted review
Rated 5 out of 5 stars

We recently purchased a bungalow…

We recently purchased a bungalow through Mortimers and were really pleased with all the help from the staff especially Grace Bleasdale who kept us informed about the process and was very supportive during the purchase. When the day came to collect the keys Grace was there to present them to me with lots of smiles and best wishes.
Thank you everyone at Mortimers.

9 April 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're so pleased that you had a positive experience with our team during your bungalow purchase. We appreciate your kind words and are happy we could support you throughout the process. Thank you for your feedback!

Rated 5 out of 5 stars

House purchase

Very professional. Emily kept me up to date with the progress of the sale. On exchange of the keys, Emily and the team went the extra mile to ensure everything went smoothly. Thanks Kristina

17 April 2026
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that everything went smoothly during the sale. We appreciate your positive feedback and are so glad we could exceed your expectations by going the extra mile.

Rated 5 out of 5 stars

We sold our property through Mortimers…

We sold our property through Mortimers (Accrington). All of the Accrington team were helpful, friendly and professional from start to finish. Our Sale was coordinated by Grace Bleasdale, and i can not be more grateful, Grace was professional, supportive and calmed me when i was having 'stressful moments' throughout the process. Thank you to all of the team for helping me through a very stressful chapter.

12 March 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the team was helpful during your property sale. We appreciate your kind words and are so glad that the coordination provided was supportive during stressful times. Thank you for your positive feedback!

Rated 5 out of 5 stars

We bought our first home with Mortimers…

We bought our first home with Mortimers with Grace Bleasdale as estate agent. The whole process was outstanding right from the start. Keeping us up to date with everything from both sides. Thank you Grace and Mortimers for everything.

13 February 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your first home-buying experience with us was outstanding. We appreciate your positive feedback and are so glad we kept you informed throughout the process. Thanks for everything!

Rated 5 out of 5 stars

Oswaltwistle house sale

We sold our house not without problems that an incompetent buyers surveyor caused that nearly derailed our sale.
However we definitely wouldn't have sold it without the skills of Grace Bleasdale who over came this problem and managed the sale at the Accrington branch

13 February 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the team at the Accrington branch, especially Grace, helped you overcome challenges and successfully sell your house. We appreciate your positive feedback.

Rated 5 out of 5 stars

Great experience with Mortimers

Just had the pleasure of dealing with mortimers in Accrington and what a pleasant experience I would like to thank Emily Barrow for doing such a fab job of always keeping an eye on everything and making everything go smoothly and also a big thanks to Cara for always greeting me with a smile what a great team many thanks Paul

26 March 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

Hi Paul,

We're happy to hear that you had such a pleasant experience! We appreciate your kind words regarding the team's dedication to ensuring everything went smoothly and providing friendly service. Thank you for your positive feedback! We'd love to have a look once you've finished the renovation.

Rated 5 out of 5 stars

The property journey from start to completion

The journey from putting your property up for sale to finalising with the buyer is a long and at times stressful period but made easier by the professional team at your local Mortimers. Up to now I would definitely rate them 5 star especially with the expertise of someone like Cara Cavannagh who with her input has made the process so much easier.

31 March 2026
Unprompted review
Mortimers Estate Agents - Accrington logo

Reply from Mortimers Estate Agents - Accrington

We're happy to hear that the team made the selling process easier for you. We appreciate your positive feedback about Cara and are so glad to know that their expertise was helpful during this time.

Rated 5 out of 5 stars

house move

We moved into our new home yesterday and are so happy with the way things have been dealt with at Mortimers. Emily Barrow was great and kept us informed each step of the way!

26 March 2026
Unprompted review
Mortimers Estate Agents - Accrington logo

Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your move went smoothly and that you are pleased with our service. We appreciate you mentioning our team member and your kind feedback!

Rated 5 out of 5 stars

5 stars

Grace was excellent dealing with my house purchase, always available and very informative. Great experience dealing with Mortimers estate agents throughout.

26 March 2026
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Reply from Mortimers Estate Agents - Accrington

We're happy to hear that your house purchase experience was excellent. We appreciate your positive feedback regarding our informative and available service.

Rated 5 out of 5 stars

Thankyou so much Emily Barrow !

Thankyou so much Emily Barrow !!
What a little superstar you are !!
Your help in everything you did in helping to sell our house was greatly appreciated!! I would definitely recommend Mortimers . Thanks again 😊

26 March 2026
Unprompted review
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Reply from Mortimers Estate Agents - Accrington

We're so happy to hear that the assistance provided during your house sale was greatly appreciated. We value your recommendation and thank you for your positive feedback!

Rated 5 out of 5 stars

Fantastic service from the team at Mortimers!

Fantastic service from the team at Mortimers, especially Emmy Spiers, who has worked so hard during a prolonged sale, with numerous delays and issues,over many months. I thought the sale would fall through at a few points, but Emmy helped make sure the it progressed through the difficult stages, keeping the seller fully informed of any issues, and therefore with her help I now have the keys to a great purchase! A really huge thank you to Emmy for her professionalism and assistance in this, great service from Mortimers as always!!

9 March 2026
Unprompted review
Mortimers Estate Agents - Accrington logo

Reply from Mortimers Estate Agents - Accrington

We're happy to hear about your positive experience. We appreciate your acknowledgment of the hard work during the prolonged sale, especially with the delays. We're so glad we could help you progress through the difficult stages and that you now have the keys to your purchase! Thank you for your feedback.

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