Fantastic customer service, Murad went above and beyond to help sort an issue which wasn’t their fault regarding delivery. Very impressed with the prompt response to emails and just how much effort... See more
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Review summary
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The quality of the both photos and the photo book is excellent. I suffer from severe memory issues and having the daily photos to look back on helps greatly with recall. Also either taking or selectin... See more
Honestly what an amazing concept - Its actually been difficult to find a great quality, sturdy album where you can slot in photos (vs a printed album like a magazine) - and Mosaic is just that with th... See more
mosaic is my favourite purchase of the year. physical media is really important to me and having a snippet for everyday is so special. the quality is incredible and everything runs smoothly and on tim... See more
Company details
Written by the company
Your life story in pictures. Mosaic is the ‘picture a day' photo journal that encourages you to reflect on what really matters to you & sends you real life photo prints to your home every month. Record your daily highlight on the Mosaic App & receive photos and an album to enjoy forever.
Contact info
23B High Street, SN9 5AF, Pewsey, United Kingdom
- home@mosaicjournal.com
- mosaicjournal.com
4.9
Excellent
88 reviews
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Cannot say enough good about them
Cannot say enough good about this company. From my very first interactions via the online chat, answering questions, discussing the future, to the dispatch of the album, has been the very best of customer service that I have ever experienced. I just think that this is such a beautiful idea as a gift, and they have more colours planned. I really really hope that this company and it's journey just grow and grow, while keeping the beautiful ethics and kindness they are showing now.
19 June 2025
Unprompted review
This product is actually amazing
This product is actually amazing. I was gifted it for the first year of my babies life. It’s full of so many lovely memories and can’t wait to go through it with my little one when he’s older.
28 April 2025
Unprompted review
We have just finished our year with…
We have just finished our year with Mosaic and it’s been such a lovely tradition for the first year of our little boys life and such a lovely memory for us to look back on. Mosaic have the best customer service, very quick responses and more than happy to help.
18 March 2025
Unprompted review
Amazing product and even nicer people ❤️
I bought a year and journal subscription in 2023-2024 for my daughters first year and it was absolutely amazing. A year later (today) I have contacted about photos I never received because I never uploaded my last month, and they have sent them to print for me now. I can't tell you what incredible customer service they have, and what's more an amazing product!!!! Thank you for helping me document my daughters first year ❤️
12 March 2025
Unprompted review
Lovely album and great customer care
Bought an album and a years worth of photos to document my sons year. Amazing quality album and the photos are perfect. Such good and efficient customer service from the live chat function on the app. Would highly recommend and will be purchasing again to document his next year.
27 February 2025
Unprompted review
Fantastic customer service
I recently had the pleasure of purchasing a journal from Mosaic Journal, and I can’t recommend them highly enough! While there were a few issues initially (thanks to the courier), the customer service from Murad and the team was exceptional. They were quick to resolve any issues and even shipped out a replacement with no hassle.
When my order finally arrived, it was in perfect condition, thanks to the care they took in packaging it. The extra bubble wrap and plastic protection were much appreciated. The journal itself is gorgeous, well-crafted, and exactly what I was hoping for.
I'm now looking forward to filling the journal.
Mosaic Journal truly goes above and beyond to ensure their customers are satisfied. I’ll definitely be a returning customer, and I’ll be happily recommending them to others!
25 February 2025
Unprompted review
Love it!
A beautiful photo journal book that captures the otherwise unsung moments of your year. Great quality book in a stunning design. Highly recommend this product.
26 October 2023
Such an incredible service
Such an incredible service. Murad and the team are so helpful and professional and the service / products they provide are incredible. I could not recommend them enough.
21 October 2023
Love my mosaic journal
Love my mosaic journal! Every time people come round they always comment on how beautiful it is and how great it is to have all my memories in one place. It’s always so much fun to go through it with friends and family!
5 November 2023
Made for a great gift for my sister…
Made for a great gift for my sister when she had her first child. She loved the idea of journaling her child’s first year!
1 September 2023
I have been a member for almost a year…
I have been a member for almost a year and was just invited to review - can easily and genuinely say it’s some of the best customer service I’ve ever experienced. They were super helpful and quick on the live chat and even did me a favour for free once. Will definitely be signing onto another year, thank you!
5 November 2023
What can I say. Perfect!
What can I say, it’s the perfect gift and the perfect company. Came super fast, looks beautiful, customer service has been excellent. Need to order one for myself now!
8 September 2023
Unprompted review
Birthday Gift 🥳
I bought this as a gift for my girlfriend for us to journal together! They responded quickly via the live chat on their website to all my questions and the journal arrived quickly. Thanks Mosaic Team! 💙
13 February 2023
Unprompted review
Amazing idea
Amazing idea. Been looking for something exactly like this!
2 August 2022
Unprompted review
Brilliant Photo Journal App!
Smart & refreshing idea! Mosaic Journal is a great way to document memories online and in person. User friendly app and fantastic customer service - keep up the good work!
1 August 2022
Unprompted review
Looove this app so much!
31 July 2022
Unprompted review
Love this app & concept
Love this app & concept! Really helps in practising being present and is such a great alternative to social media.
29 July 2022
Unprompted review
The app I have been looking for !
Have always wanted a way to document my memories like this - can’t wait to get started !
29 July 2022
Unprompted review
Review
Yes! This app was so needed, fully bringing back authenticity! Love the work guys
29 July 2022
Unprompted review
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