Motherhubbardsfishandchips Reviews 

123
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were unhappy with their experience overall. Many customers found the pricing to be excessive, especially given the perceived decline in quality and portion sizes. Reviewers frequently reported issues with the food itself, describing fish as mostly batter, undercooked, or dry, and chips as soggy, old, or poor quality. Additionally, some encountered unhelpful or rude staff, with instances of incorrect orders or cold food upon delivery. However, some customers also noted positive experiences, praising the food quality, particularly the crispy fish and good chips, often highlighting fresh ingredients and generous portions. A few other people also felt that the staff were friendly, helpful, and attentive, contributing positively to their visit.

What people talk about most

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant dissatisfaction, citing... See more

Product

Customers had ambiguous experiences with product, with some praising the fresh, crispy fish and good chips,... See more

Staff

Customers consistently note ambiguous experiences with staff, with some reviewers praising staff members for... See more

Order

People report ambiguous experiences with their orders, with some customers facing issues like incorrect food... See more

Price

Reviewers highlight negative aspects of price, with many feeling that the cost is too high for the quality... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The batter free haddock is delicious but I wish they didn’t force you to buy it with a salad. I dislike cucumber & tomatoes and resent having to buy a salad full of these. I’d be far happier with a tu... See more

Rated 3 out of 5 stars

First time trying the newly opened Mother Hubbard fish & chip shop, Shirley - Southampton. One word to describe it…. ‘Average’. I asked the friendly lad at the counter for a pea fritter... See more

Rated 3 out of 5 stars

Chips were great and the fish was ok. Batter was soggy. Had a crispy inch at one end. Won’t go again.

Rated 4 out of 5 stars

The fish and chips were amazing..beautiful fish... but your scallops are dreadful...talk about paper thin... im from the Midlands where proper scallops come from ...these well.....


2.5

Poor

TrustScore 2.5 out of 5

123 reviews

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2.5

All reviews

(123)

50 reviews in the last 12 months

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Rated 2 out of 5 stars

Had the pie meat and potato but was…

Had the pie meat and potato but was disappointed it was soggy and undercooked chips were nice also had jam roly poly which i dont recommend it was dry and
not what i expected glad it came with custard that's the only highlight

3 October 2024
Unprompted review
Rated 2 out of 5 stars

Mother Hubbard on Walford Road…

Mother Hubbard on Walford Road Birmingham. They started off well but slowly started to decline. The sizes of the fish becoming about a 3rd of what they once was.
Taking the costumer as fools by adding extra batter with hallow space in the middle.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Second visit in two weeks at Baildon…

Second visit in two weeks at Baildon outlet.
Two young uninterested girls serving, not very polite, got order wrong, fish undercooked again with soggy batter. Very disappointing to see such a large investment of capital about to be flushed away!!
Looking at other comments we are not alone.
I await your response.

22 September 2024
Unprompted review
Rated 1 out of 5 stars

Who is Wrecking this once Great Chippy?

Who is Wrecking this once Great Chippy?
'Hilda' will be spinning in her grave.
.
Served me waferthin CRISPS as scallops. Then Argue back. Refuse to come out and even LOOK at what i'd been served. Shouting through the hatch. Gobby, Claiming '1t's what we always served - oh, we can do another but it's the Cutter. They are all the same' - so my MEMORY is at fault and I'm THICK too... RUDE, LAZY and a LIAR (young blonde woman) The counter staff were cringing. Great CC top notch.
Will pass to Trustpilot HX community so the whole Area know..
.
WAS one of the best Chippies in HX. I've been going there over half a decade. Eaten THAT MEAL more than 50 times. They are expensive, always well worth it and the chips were good this time (not so with reviews below)
£4 is still a lot for the Tiny 'chip-sauce deal' their Scallop are the most expensive in the Area. Also normally worth it. Who is killing Your Business, Mother Hubbard?

14 September 2024
Unprompted review
Rated 1 out of 5 stars

I would give a lower ratting if I…

I would give a lower ratting if I could. The fish and chips and other food I purchased was the worst I have had, the fish was that burnt you could not get the batter off it, the chips were like rubber and they did not even supply the Tartar Sauce that I ordered. Robbed again, utter disgrace.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

£45 worth of food arrived burnt and bitter

Ordered £45 worth of food which arrived burnt and cold. Food was not servable at all and then customer service was rubbish and were not helpful at all if anything were rude! The food tasted bitter because of how burnt it was and no accountability was taken! The guy on the phone just kept referring to Uber. No apology no nothing. Don’t buy from here extortionate prices for disgusting food. Poor quality control if any at all tbh.

22 June 2024
Unprompted review
Rated 3 out of 5 stars

I was so disappointed.

I was so disappointed with the food. It was a large portion but the fish and chips were tasteless. Was it the bland frying oil, I don't know. I tried to add some flavor with the vinegar but that looked and tasted watered down. I'm sticking to traditional fish and chips shop's.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

A meal at Mother Hubbards is just a…

A meal at Mother Hubbards is just a treat. There food is to the highest of standard and extremly fresh! Dont believe fake reviews that the fish was not good because let me tell you it is the best Fish and Chips your going to get with the lovley customer services.

24 May 2024
Unprompted review
Rated 1 out of 5 stars

Had a take away

Had a take away, chips where cold fish had a after taste and was extremely bland got 4 different sides every thing tasted salty I live 6 minutes away but every thing was still cold and dry NEVER AGAIN!!

28 April 2024
Unprompted review
Rated 1 out of 5 stars

Down-hill Not the same.

Nottingham Branch. Over the last few months the large special fish & chips size has gone down smaller than a normal fish. The batter is greasy and do overcooked. Almost burnt fish. What’s happened? The fish used to be large crispy and portions were what they should be. Quality is zero! Step up the Game. We know the portions and quality had gone Downhill drastically!

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Glasgow branch - hair in food. Greasy and burnt!!

Glasgow branch - bought fish and chips and found a hair in the food. Took a picture for evidence and the manager tried to deny. He was rude, obnoxious and refused to give us a refund. We came from quite a distance. Hair nets were not on properly and when this was pointed out the didn’t have a leg to stand on but still maintained they were in the right. Food was also poor quality and extremely greasy and burnt. Best to avoid. Overpriced and disgusting. Better and cheaper places in glasgow.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Quality fish, chips and service.

Went to Kingsbury Road Branch in Birmingham. We were greeted by Chelsea who was friendly, extremely helpful and as we ordered one special realised we were sharing and said she would put an extra plate on for us. We observed her cleaning the store from a few families and you would never know they had been there she was so efficient.
Food was cooked perfectly by Eesa. The batter was crisp and the texture was great, it was not oily and the portions as usual were quality. Food was delivered by Chelsea with a smile and she even checked back later to make sure everything was ok, We had a great experience and wanted to give credit to Eesa and. Chelsea.

21 January 2024
Unprompted review
Rated 1 out of 5 stars

Mother Hubbard's Birmingham

Mother Hubbard's Flagship Store Birmingham
Terrible chips they were either dry or were the potato shavings which were fried hard and the batter on the fish was well oily. I wish I could post some photos of the food, it was really, really bad.
The woman serving the chips was not friendly, she was friendly to the other customers but I look different. She didn't speak to me at all, just handed me the bag and walked away, she did not thank me for my custom.
I would advise at dodging a bullet here.

23 November 2023
Unprompted review

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