motiq.co.uk Reviews 74

Signed up for a 2 year contract with Motiq early into second year and its a horror show, order and paid for goods mid June was told by CEO this would be a 4 week delivery now on week 11 and not in country, part of my order came and badges sewn on instead of embroidered and looks horrendous, was told i would receive 2 goalkeepers strips in 2 weeks needless to say they have not appeared either, communication non existent its lie after lie, maybe just a small fish in a big sea spending the guts of 7k but it was hard earned money

If I could give zero stars I would. Order placed 4th April, now August and still no items received. Chased weekly by emails and phone, promised phone calls back with updates do not materialise, emails go unanswered. This is not the way to run a business, customer service is unheard of !

This company is an absolute disgrace, they took £1700 of our youth team’s money and almost 12 weeks later, nothing, no updates, eta’s, nothing, I would be very careful if you are about to place an order.
Eventually we have had contact with the supplier and at long last our order has arrived, they have promised to fix any sizing issues, the quality is pretty good and so the jury is still out on this supplier at present.

Had a kit and tracksuits from Motiq.

Sublimated shirts & shorts were ok, socks were an absolute disgrace. You get better quality in Sports Direct .... rips easy.

Tracksuit and training top items the sizes and fits were off. Zips break easily as well.

Quality Shirt. Excellent staff, Simon even replied to my email even while on his holiday. ordered a large came up small on me so they let me swap for a xl no bother at all.
Brilliant cause as well for a top posh legend so any posh fans yet too buy one I really recommend you get one.
Really appreciated.
Joe

No issues with the ordering process, able to pick the order up as expected.

However, the quality of the training balls we have aren’t good at all… so much so 2 of these balls actually popped within a few weeks of using them… After 3 emails chasing Motiq and no response still, terrible customer service and I’m hoping for an update on the issue.

I have now ordered kit for our club on three separate occasions, and on each one the communication from the team has been first class.
My latest order was for football shorts. As usual I was told they would be 4 -6 weeks for delivery. Well no!!
I got them in just over 3 weeks. Absolutely brilliant service. Thank you very much.

Amazing kits from motiq everytime they show why we choose them as our kit supplier best in the buisness. Big thanks to the whole team at motiq sports.

South London Ultraz

We have had our coaching uniform for over a year and the quality for our staff has been great! We’ve literally worn these in every type of weather and they have kept us warm, cool, dry, dirt comes out well so great review from us! (We also have ensured we have got very muddy in these and really put them to the test!) Also recommend the hats we ordered too! Service from everyone here was ⭐️⭐️⭐️⭐️⭐️

Just received a full training kit for our under 12's football team. Fantastic experience right through design to delivery. Charlie extremely helpful throughout the process. Highly Recommend!

Amazing service, speedy correspondence times, Dan particularly helpful and great quality products will definitely be ordering again

Amazing customer service!!

The team went above and beyond to ensure that I was able to receive my order in time. A special thank you to Charlie and Rob for their help and patience.

I will definitely be using Motiq again!

I can't reccoment MOTiQ highly enough! I had a last minute order to make (of over 30 kits), which definitely stretched the team - but at no point were there any negativity or hesitance to help, the order was met with a "can do" attitude, working with me and providing regular updates along the way to ensure the kit got to me in time for the event day.

Shaun and the team really impressed me - from their excellent customer service, to the quick turn around and then following all that up with great quality products - you can't ask for any more than that.

If you want good quality and to be supplied by a great team, MOTiQ are the people to use!

Amazing team, great quality and very professional. We were looked after very well by Shaun. Thank you. Will look forward to doing more business with you.

Dealt with Shaun for my order, great chap to deal with and the kit was superb. Great quality and would highly recommend

Having bought items such as polo shirts, midlayers, sub gillets, rain jackets I have always been happy with my purchases.

I've used them 3 times now over the years & the quality of product has got better each time.

In my most recent order Shaun was very helpful on the phone & did everything I asked of him.

From start to finish everything was handled professionally. Website was easy to use to design our strips and they arrived on time. Quality of products were excellent as well. Will definitely use again in the future.

The quality of products at Motiq are exceptional, costs are very reasonable, the sublimation process does mean longer lead times however the team at Motiq have proved to be efficient and very professional in getting those times to just 4 weeks. They're easy to deal with and easily contactable. Highly recommended 👌

MOTiQ got in touch with us via Twitter and from the get go were incredibly supportive and accommodating. They even came into school to work alongside our students to develop a unique football kit for them to wear in their National Cup fixtures. We are extremely happy with the experience and final product.. would definitely use again!

Great service yet again!! Will always use Motiq for any club/project i am running and first place i recommend!!