I can say the automated emails can be a bit frustrating and initial wait times can sometimes be long but once I got in contact with support they did a great job of helping me out and getting my Rithmi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been using MotiveWave for almost 3 years now and I see no reason for looking elsewhere. I think it’s an excellent, top notch platform across the board, but by far the best option as a Mac user.... See more
Had some bracket order issues going on and Brian from customer support went out of his way to resolve them. He made videos and sent templates to help me get it sorted out. They provided excellent sup... See more
Motivewave repeatedly showed my positions as winning while they were in the negative on my broker feed. Upon monitoring my connection, it revealed that lags would accumulate during any small amount of... See more
Company details
Written by the company
MotiveWave's Trading Software is broker-neutral and equips active and professional traders with a leading edge trading platform for analysis of stocks, equities, futures, forex and cryptocurrencies.
Contact info
Kelowna, Canada
- sales@motivewave.com
- motivewave.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great platform for pretty much everything
Been using MW for over 5 years. Great platform for pretty much anything. Charts are clean and very customizable. Very good for order flow, volume footprints, DOM, heatmap w/e it can do it. Haven't found iceberg detection when using mbo data but you can usually see the absorption in the flow. Other then that I think it has everything and then some most other platforms provide. Certainly going to keep using MW for the foreseeable future.
the #1 platform for Linux users
the number one platform to use for LInux, support is knowledgeable and responsive, volume profiie and cumulative delta are above bar.
Very good software
Kind of hard to pick up at first since it has more functionalities than TradingView for example, but once you understand how it works it acts as the best order flow tool I've seen by far. Passed my funded eval in the span of two weeks. Also, very reliable and friendly support!
Great customer service
Great customer service. Best Orderflow product on the market for Mac users. Top notch tech.
Great for Orderflow traders!
How is this even considered a real…
How is this even considered a real professional product? If you are a trader who values your time (and your sanity), stay far away. It feels like a perpetual beta test that the developers are charging full price for.
Misleading lagged data
Motivewave repeatedly showed my positions as winning while they were in the negative on my broker feed. Upon monitoring my connection, it revealed that lags would accumulate during any small amount of network packet loss, even in normal amounts. It will cause the data to permanently lag unless the app is reloaded since motivewave does not resolve it properly. This is especially true during high volume periods. This happened regardless of whether I used version 6.9.12 or the newest version. 3 Weeks and no response from support.
Literally the worst software i have…
Literally the worst software i have ever used for trading , have lost alot of accounts due to the bugs and glitches MW will and has always had, dont bother reaching out to support they wont help you rectify the situation and will just blame the issues on you
MotiveWave is Great
I had never heard of Motive Wave until this summer. Really glad I looked into it. MW is clean, beautifully designed and easy to use.
Very customizable and institutional in terms of power and speed.
I’m dropping this to 1 star because…
I’m dropping this to 1 star because they clearly have no idea how to fix their own product. Huge wicks are a complete disaster—massive spikes, ridiculous fake wicks, and charts that look totally corrupted. DXFeed themselves said these issues should be fixable, but apparently their developers are so incompetent they still can’t handle it. This platform is a joke
MotiveWave user since…2017
I have been a MotiveWave user/customer since 2017 with lifetime license (Ultimate edition) and recently renewed my update to version 7.
I have always been impressed by its capabilities and its tools to draw and customize charts according to our preferences. Thats was a Top to have for EW, Harmonics, Hurst's cycle, etc...!
But with the last version 7, I am quite disappointed by several issues that have significantly affected my experience and waste our time:
- There is no written user's guide or updated documentation, which makes it difficult to understand or use all features efficiently (how is possible to sell a sofwtare without any Users guide ? )
- Some missing or erros datas from some Brokers on different times frames. Impossible to know if it the Broker or Motivwave was right.
- Several previous features have been removed or limited, including labels, harmonic pattern colors, and the ability to modify or shift colouredr regions on charts.
It appears that version 7 has been developed primarily for new users focused on order flow and DOM tools, while many long-time users like myself have lost important charting flexibility that existed in previous versions.
I reported these issues to sales service's team, but any reply from them since :-(
A bit disappointed...!
The "geniuses" at MotiveWave released a…
The "geniuses" at MotiveWave released a new platform in early September 2025, but they neglected to update their tutorials. I was stymied at every step. The follow-up support was paltry at best.
Fast and efficient response
I had connection problems with my data feed. Motivewave's Brian attended to it promptly and efficiently.
MotiveWave too bigger risk
MotiveWave showed so much promise but the technical support really let the application down. I wanted the application purely for the Order flow and volume analysis side of things but all that is a little pointless if you need to trade through another app. The software bugs using the software with my Broker (TradeStation) were simply too many and to risky. Spurious orders, orders that canceled in MotiveWave but not through the API to my broker. There were some very expensive lessons. Tech support was either unresponsive or failed to listen to the problem offering partial solutions and work arounds. There are some excellent functions but much of the application is convoluted and cumbersome Primary analysis and syncing higher time frame studies and drawing a case in point. I only used the application with Tradestation so can't ffer any comment for other brokers. Having dug into the forums though they have still not corrected major connection issues mention Historically going back months (and in one case years) TradeStation connections still ui-intermittently stop printing even though the DOM indicates you are still connected.
MotiveWave Guilty of Human Rights Violations
MotiveWave was found guilty of human rights discrimination against an employee. In doing so they caused significant harm. The guilty verdict should indicate they are not the people to do business with. They will ruin your life without regard for human rights.

Reply from MotiveWave Software
This is a highly customizable tool that…
This is a highly customizable tool that is also easy to setup and use. Would recommend MotiveWave to any trader that is needing to use more advance features around orderflow.
I am a relatively new /NQ day trader
I am a relatively new /NQ day trader. I needed a platform that could be customized to a few specific methods of trading. Customized charts, indicators, brackets and DOM. MotiveWave's customer service was responsive and helpful. I would ask a question and have an email response in 15 minutes with the proper details. I looked at four other platform vendors and none of them were responsive to basic questions. So, MotiveWave was an easy decision. If I need help, I know I can get it. Terrific, highly functional product too.
Had a Change of heart and decided to go…
Had a Change of heart and decided to go with the Order flow plan instead of the normal One, these guys refund my first purchase and helped me buy the other One. It was fast and easy, thank you MW
lots of bugs
lots of bugs. The breakeven button is malfunctioning. If the position touches BE the tool takes a position in the opposite direction and makes you lose a lot of money. Sometimes you earn 100 points but they make you earn 50. Copy trading works poorly. Far too many problems and technical support that takes more than a week to give you an inadequate response. To flee
If you are considering the Motivewave… Its a buy!
If you are considering the Motivewave software, close the deal! It is the most comprehensive and flexible software I have ever used in my 30+ years of investing. If you are into Elliott Waves its just amazing!
The staff is extremely helpful and extremely responsive with accurate information. I purchased the license and plan to be an exclusive client of this software from here on!
Hope you enjoy it as much as I do.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







