MotocrossHut.co.uk Reviews 

34
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Fast delivery, correct product and matey who packed my order even left a packet of sweets with a little note ‘ride safe’ which I thought was wicked.

Rated 5 out of 5 stars

Excellent customer service as usual, would highly recommend.Item too small, offered exchange without any quibble. Even upgraded my postage for delivery free of charge. In a world of having most things... See more

Rated 5 out of 5 stars

Really good products and prices. Let down by Royal Mail, attempted delivery left no calling card, then the parcel disappeared. I had to go hunting at the local sorting office, eventually located at a... See more

Rated 5 out of 5 stars

Ordered some O’Neil motox boots and put DPD next day delivery as this was a Friday they wouldn’t arrive till the mo day. A lovely lady from motocrosshut rang me to see if I wanted them sent out via Ro... See more

Company details

  1. Motorcycle Equipment Store
  2. Activewear shop
  3. Motorcycle shop

About MotocrossHut.co.uk

Written by the company

Our Mission: "GREAT & EASY": GREAT MX & offroad gear paid for with EASY ways to pay.

Relax & pay with:

  • Clearpay
  • Snap Finance
  • PayPal
  • Klarna
  • Payment card

Buy your next Motocross Gear from your Dirtbike & Motocross Specialist » https://www.motocrosshut.co.uk

Choose from Alpinestars, ONeal, Thor, FMF 100%, Shot & more Motocross / MTB clothing & accessories brands.

MotocrossHut is under new management since 1/4/2022.

#clearpaymotocrossshop
#shopindependent
#shopsmall


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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No recent history of asking for reviews

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4.7

All reviews

(34)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Inefficient operation.

An order for a battery charger £34.50 was placed, accepted and payment taken. A week later an email stated error in stock so could not deliver and confirming a refund was made. A week later the refund had not been credited to me. After logging query an email acknowledged error and refund made.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Very impressive

I ordered a couple of clothing items for my partner. I am impressed with this company. The quality of the products are great, the communication from order through to delivery is really good and they got here in super speedy time. Thank you.

10 December 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic shop ordered my…

Absolutely fantastic shop ordered my new RST adventure boots 2 1656 WP on Monday the 21/09/20 and they came following day very fast service boots fit a treat I definitely recommend the motohut for all your needs. Derek from Coventry RIDE WITH DEREK UK YouTube channel 👍👍👍

22 September 2020
Unprompted review
Rated 5 out of 5 stars

Alpinestars boots

See a advert on Facebook and I needed a new pair of boots thought give it a try come up with the best price and free delivery, even in these strange times arrived in a couple of days, first impression are really good

24 May 2020
Unprompted review
MotocrossHut.co.uk logo

Reply from MotocrossHut.co.uk

Hi Tony, many thanks for your kind review! Me and my team hope to welcome you back soon! George from MotocrossHut

Rated 1 out of 5 stars

Avoid! Doesn’t deliver order and you’re unable to contact them!

I placed an order with this company on the 11th May, the order was showing a delivery date of the 17-18th May, when the order didn’t turn up I checked the online status, it was showing as ‘processing’ so I decided to leave it a few more days to see if the status changed. After waiting until the 23rd May I decided to get in touch with the company.

Here is where my concerns started, firstly I emailed the company, two days later no reply so I thought I’d try calling them, upon calling their Customer Services number it was answered by an automated line for Getgeared finance department, no one answered the line so o tried several times throughout the day, the last time I left a message with my details and also emailed them again.

To date I’ve still had no reply and still can’t get hold of anyone to speak to, it looks like I will have to take this to a small claims court to try and get my money back!

3 June 2019
Unprompted review
MotocrossHut.co.uk logo

Reply from MotocrossHut.co.uk

Hi James - thank you for your review. You were one of our first 3 customers and things were not going smoothly for us at the time. With a few more months down the line, we are ironing out the wrinkles. After some back and forth back then, your issues were resolved as well and you had no need to get the bigger guns involved. Kind regards, the team at Motocross Hut

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