Motocross Parts UK Reviews 

482
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Couldn't have been worse. The part was ordered on Tuesday and 2 day delivery was paid for. The bearings had arrived by Friday afternoon so I contacted motocross part uk who stated the bearings had not... See more

Company replied

Rated 5 out of 5 stars

Delivery service was very fast ordered Monday night here weds morning. Michael rang me just to let me know my package was posted, also upgraded my part free of cost. He’s a great guy to deal with!! 1... See more

Company replied

Rated 5 out of 5 stars

Encountered an issue and call Motor parts uk.. Communication with them was fantastic. We encountered an issue via the middle man ( parcel force ) due to false attempted delivery… however it was nothin... See more

Rated 5 out of 5 stars

Bike was using a lot of oil, scored barrel was the culprit, I ordered barrel and piston on Monday had the parts by Thursday and rebuilt the bike ready for weekend so no missed riding time. Product is... See more

Company details

  1. #24 of 24 best companies in Motorbike parts shop
  2. #59 of 63 best companies in Bike accessories store

Written by the company

Our mission at Motocross Parts UK is to be a leader in sourcing and delivering Motocross Parts direct to your door in the UK, Ireland and Channel Islands. Based in the UK we have been delivering performance Motocross Parts for nearly a decade. We have built up a loyal customer base and we work hard to ensure you can find the correct part you need for your bike, as quickly as possible and then checkout seamlessly on our site. You then leave the rest to us to deliver your parts as quickly and securely as possible. Why buy from us? New and Improved Features on the site: Make/Model/Year search and now you can then filter by part type to make it even quicker to find your part. Once you have selected all your parts - one simple button to add them all to your basket Quicker to checkout. Sign up to an account to make the whole process a lot quicker and easier. Also save your credit/debit card details securely to checkout quicker next time. Now with more ways to pay we can process Apple Pay and Google Pay for super quick checkout. Send parts to a different address. Now you can pay for your parts and get them sent direct straight to your mechanic.


Contact info

4.0

Great

TrustScore 4 out of 5

482 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(482)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and updates

Great communication and updates. The description of the part and which bike specification it fits was impressive which lead to lower stress due to the level of detail.
Most certainly recommend this company.

21 February 2023
Motocross Parts UK logo

Reply from Motocross Parts UK

Thanks Matthew - pleasure to deal with

Rated 5 out of 5 stars

great

no problem at all

4 February 2023
Motocross Parts UK logo

Reply from Motocross Parts UK

That's what we like to hear! :)

Rated 5 out of 5 stars

Quick and fast service!

Quick and fast service. First time customer and will buy from them again

17 January 2023
Motocross Parts UK logo

Reply from Motocross Parts UK

Great stuff... thanks Harry!

Rated 5 out of 5 stars

Helpful staff

Issue with courier not delivering initially. Staff couldn't have been more helpful to resolve and resend part out.

5 December 2022
Unprompted review
Motocross Parts UK logo

Reply from Motocross Parts UK

Great stuff - pleasure to deal with!

Rated 5 out of 5 stars

Great company

Fast delivery and good pricing. Carried stock for my 1990 XR 250. Will definitely use again.

23 December 2022
Motocross Parts UK logo

Reply from Motocross Parts UK

Thanks Steve - lets us know if you cant find anything on the site

Rated 5 out of 5 stars

Buying

Very fast service and good quality and prices.

17 December 2022
Motocross Parts UK logo

Reply from Motocross Parts UK

Great to hear - thanks Colin!

Rated 5 out of 5 stars

Good

Good, pro-active packing. An item I ordered was out of stock so a replacement was sent "in place of" due to the price match and a refund offered if preferable. No need to wait around for a refund just to order again.

12 December 2022
Motocross Parts UK logo

Reply from Motocross Parts UK

Great - pleasure to deal with Ashton

Rated 1 out of 5 stars

Sent part out with Royal Mail.

Sent part out with Royal Mail.. who are on strike. Still waiting for part, meanwhile I have no transport

11 December 2022
Motocross Parts UK logo

Reply from Motocross Parts UK

Hi Lee - apologies this was sent during he strike... the other couriers we use were also chock a block that week.

Rated 5 out of 5 stars

Very happy with the service received

Very happy with the service received.
Was able to identify the correct parts despite the the bike being a small wheel which caused a few problems… I was unable to solve this issue without the help and guidance from the team.
Very clear, polite and helpful.
The gentleman who was dealing with my requests was fantastic and called me on a couple of occasions to double check my order and keeping me updated.
My initial email request was not responded to but after a follow up email the service received has been 1st class.
Because of the great service I believe the fact that my first email was missed is likely to be a honest, genuine mistake.
Thank you

7 November 2022
Motocross Parts UK logo

Reply from Motocross Parts UK

Great to hear we got there in the end! Thanks Luke

Rated 5 out of 5 stars

New favourite online store

Was struggling to find parts for my year of bike to rebuild accidentally came across this site one click found all parts needed and delivered really fast

11 November 2022
Motocross Parts UK logo

Reply from Motocross Parts UK

Look forward to seeing you again Ross! Thanks!

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service despite me being one of those picky customers.
VERY quick delivery and all parts are of very good quality.
I will 100% be coming back again!

15 November 2022
Unprompted review
Motocross Parts UK logo

Reply from Motocross Parts UK

Thats great feedback - thanks Chris!

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