Worst App. Since Friday 20th Jan the money i deposited in the app of transfer has not been credited. Customer service is zero as no contact made and despite attempts, nobody has come back to me.
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See what reviewers are saying
Once I was set up the process was fairly simple and the communication on the other side was great and the funds available immediately, I really do like the fact that my money is protected, you aren’... See more
Company replied
Signed up within minutes and was able to send my first transaction immediately. Recipient was informed within seconds of me sending the money. Collection was so straightforward..it was within min... See more
My family were able to collect their Kwacha in Lilongwe with no hassle at all. I strongly recommend MotoMoney. And there was no transfer fee either, which is a bonus in these hard times. No fees m... See more
Company details
- Currency exchange service
- Finance broker
- Foreign Trade Consultant
- Money transfer service
- Payment service
Written by the company
MotoMoney is a leading partner in currency exchange and global payments. We offer a range of services that include multi-currency accounts, competitive currency exchange and seamless international payments across 180+ destinations. We are committed to bring our clients better exchange rates, efficient payments and excellent service. Contact us for a competitive currency quotation. ✅
Contact info
124-128 City Road, EC1V 2NJ, London, United Kingdom
- 020 4512 9850
- contact@motomoney.com
- motomoney.com
Worst App
Worst App. Since Friday 20th Jan the money i deposited in the app of transfer has not been credited. Customer service is zero as no contact made and despite attempts, nobody has come back to me.
AVOID AT ALL COST!
The app is horrible. It’s meant to allow you to send money yet it never sends the money and keep it.
I had to contact my bank to raise a dispute as that is simply fraud. After two weeks of speaking the customer support daily, asking where is my funds, I was finally able to withdraw my initial money back to my main bank.
Horrible customer service, horrible company.
Fantastic service at a great price
Fantastic service at a great price! Thank you very much

Reply from MotoMoney | Global Payments

Reply from MotoMoney | Global Payments
Excellent fast service!
My complaint that I
My complaint that I
raised has been resolved very promptly. Recieved a call from a friendly staff who helped me set up the account. I am now up and running. On top of that, for my first transaction, my recivever will be given a goody bag. Very happy with motomoney customer service

Reply from MotoMoney | Global Payments
Reliable and Efficient money transfer to Lilongwe
My family were able to collect their Kwacha in Lilongwe with no hassle at all. I strongly recommend MotoMoney. And there was no transfer fee either, which is a bonus in these hard times.
No fees means every penny I sent went directly to my family.
Greencorner Connect Ltd
Motomoney,
You've made it easier for us & our business customers to send funds to Malawi
Kind Regards
Greencorner Connect Ltd
Excellent customer service,very helpful…
Excellent customer service,very helpful and friendly. It was quick and easy to use the app. Money was in Malawi within minutes! Very impressive. Oh and my mama got a free Moto money T-shirt when she collected her funds.
Excellent Service

Reply from MotoMoney | Global Payments

Reply from MotoMoney | Global Payments
Had a problem with my account i…
Had a problem with my account i couldn’t top up. it was resolved really quick by amazing and professional team. Keep doing what you are doing yo ve got my support 100%

Reply from MotoMoney | Global Payments
Highly recommended
Once I was set up the process was fairly simple and the communication on the other side was great and the funds available immediately, I really do like the fact that my money is protected, you aren’t chasing someone. The rates are better than other similar service providers (western union etc) and not too far off the google rates
Would I use MotoMoney or recommend it? Yes I would. As a person who sends money to Malawi often this is great.

Reply from MotoMoney | Global Payments
Excellent service!!
Excellent service!!! I strongly recommend this service to my friends and family….
Signed up within minutes and was able…
Signed up within minutes and was able to send my first transaction immediately.
Recipient was informed within seconds of me sending the money.
Collection was so straightforward..it was within minutes.
Highly recommend this App and Service.
I give it a 5 star rating…Thank you motomoney
Amazing concept
Amazing concept. Will male transfer of money very easy. Had some setting up issues due to my on doing really but handled very efficiently and promptly.
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