Banner for Motor Market

Motor Market Reviews 

676
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

"I just picked up my new Nissan Qashqai from Motor Market and I’m absolutely thrilled! This is actually the second car I’ve bought from them, and I keep coming back because their services are abs... See more

Company replied

Rated 5 out of 5 stars

Great experience with Motor Market on this occasion and three times before, hence why we keep coming back. Helpful, friendly staff with no pressure applied . You make a lovely cup of coffee Paul... See more

Company replied

Rated 5 out of 5 stars

I went to a fair few places where the price ranges were well above my budget before going to Motor Market. There was a wide range to chose from well within what I could afford here. There was no press... See more

Rated 5 out of 5 stars

amazing service, second car from these guys now, upgraded to a BMW X1 Adams customer service is second to none. he puts himself in your shoes and works out the best deals for you. also, Adams... See more

Company details

  1. #17 of 54 best companies in Used car dealer
  2. #36 of 88 best companies in Car dealer

Written by the company

Motor Market is a family-run used car dealership in Cradley Heath, West Midlands, proudly serving the local community for over 20 years. We specialise in supplying quality used cars to customers across the Black Country and surrounding areas, including Dudley, Halesowen, Oldbury, Rowley Regis, Birmingham and beyond. As an established local business, we believe in honest advice, fair pricing and friendly, personal service. Our reputation has been built on trust, word-of-mouth recommendations and repeat customers who return to us because they know they can rely on us. All of our used vehicles are carefully prepared and checked before sale. Our cars come with: • A clear vehicle history check (HPI check) • A comprehensive 128-point inspection • A full 12-month MOT (where applicable) • Warranty options for added peace of mind We stock a wide range of used cars to suit all budgets and requirements. We offer: • Competitive used car finance options • Part exchange valuations • Settlement of existing finance • Extended warranties for extra reassurance


Contact info

4.8

Excellent

TrustScore 5 out of 5

676 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(676)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great garage

This garage catered for our needs showed us cars in our budget no pushy sales tactics Paul the salesman was excellent helped us all the way through can highly recommended this garage

7 November 2024
Rated 5 out of 5 stars

Recently brought my car from here and…

Recently brought my car from here and it was brilliant Adam was so friendly and was great with advice and questions I asked everything went through smoothly with no problems was so glad I went there and will be going there in future

6 November 2024
Rated 5 out of 5 stars

Everyone at motor market was so helpful…

Everyone at motor market was so helpful from enquiring about the car to purchasing the car everyone in the office was on hand to answer any questions I had and made me feel at ease would not buy a car from anywhere else would highly recommend motor market

23 October 2024
Rated 5 out of 5 stars

Excellent, professional company

Great experience right from first stepping on the forecourt. No hard sell, Paul left us to browse. He arranged a test drive immediately and answered all our questions. Communication after the purchase was excellent, can’t fault them. We would definitely return when needed and recommend to others.

6 October 2024
Rated 5 out of 5 stars

Service with a smile

What a brilliant place to buy a car, sales people was great, they let you look round with no hassle, and once I'd found a car I liked it was so easy to buy it

5 October 2024
Rated 5 out of 5 stars

Brilliant service

Adam was absolutely brilliant in his service to me on a purchased vehicle from the garage.
The car I purchased also is a great vehicle and is worth every penny I spent
Will definitely be coming to use this service in the future

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Made to feel very welcome and at ease

Made to feel very welcome.. Got a great car at a reasonable price. All paperwork very smooth and informative.. Adam and Paul who I dealt with looked after me. Not pushy. I felt relaxed and ticked all the boxes..would recommend to anyone locally and further afield..

22 September 2024
Rated 5 out of 5 stars

I would highly recommend Motor Market at Cradley Heatht…

I would highly recommend Motor Market at Cradley Heath as from the moment I was looking to part exchange my car then from purchasing a car I experienced the best service you could possibly be given.
I was given plenty of time to choose a vehicle with the staff answering my questions and addressing any concerns.
The secondhand car I purchased was spotless inside and out as Motor Market take pride in their vehicles for sale to give the customer that extra special touch.
My daughter received £100 as a recommendation and myself was given a bouquet of flowers as a thank you when I collected my car.
The after sales has been excellent.
Thank you to Adam at Motor Market, Cradley Heath.
A very happy customer.

15 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look