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Motor Market Reviews 

676
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

"I just picked up my new Nissan Qashqai from Motor Market and I’m absolutely thrilled! This is actually the second car I’ve bought from them, and I keep coming back because their services are abs... See more

Company replied

Rated 5 out of 5 stars

Great experience with Motor Market on this occasion and three times before, hence why we keep coming back. Helpful, friendly staff with no pressure applied . You make a lovely cup of coffee Paul... See more

Company replied

Rated 5 out of 5 stars

I went to a fair few places where the price ranges were well above my budget before going to Motor Market. There was a wide range to chose from well within what I could afford here. There was no press... See more

Rated 5 out of 5 stars

amazing service, second car from these guys now, upgraded to a BMW X1 Adams customer service is second to none. he puts himself in your shoes and works out the best deals for you. also, Adams... See more

Company details

  1. #17 of 54 best companies in Used car dealer
  2. #36 of 88 best companies in Car dealer

Written by the company

Motor Market is a family-run used car dealership in Cradley Heath, West Midlands, proudly serving the local community for over 20 years. We specialise in supplying quality used cars to customers across the Black Country and surrounding areas, including Dudley, Halesowen, Oldbury, Rowley Regis, Birmingham and beyond. As an established local business, we believe in honest advice, fair pricing and friendly, personal service. Our reputation has been built on trust, word-of-mouth recommendations and repeat customers who return to us because they know they can rely on us. All of our used vehicles are carefully prepared and checked before sale. Our cars come with: • A clear vehicle history check (HPI check) • A comprehensive 128-point inspection • A full 12-month MOT (where applicable) • Warranty options for added peace of mind We stock a wide range of used cars to suit all budgets and requirements. We offer: • Competitive used car finance options • Part exchange valuations • Settlement of existing finance • Extended warranties for extra reassurance


Contact info

4.8

Excellent

TrustScore 5 out of 5

676 reviews

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4.8

All reviews

(676)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

100% recommend

First time going to motor market for a car and I would definitely come back here again, amazing staff Paul was especially helpful he kept me up to date with everything and was so helpful.

24 March 2024
Rated 5 out of 5 stars

Motor Market- A Great Family Run Business & Garage

Great garage! They didn't pressure me into buying a car; I was able to take my own time to find the perfect car for me. The staff are very friendly and experienced, and have been so helpful in what could have been a very stressful time. A very special shout out to Paul and Adam for all of their help. I would recommend anybody to at least visit this garage, as my experience was second to none! Thanks guys!

1 March 2024
Rated 5 out of 5 stars

Top knotch service

Adam was great from start to finish, within a week I had my new vehicle. No pressure at all, made to feel very comfortable, no hassle and easy pick up and drive away at ease. Thankyou adam & team at motor market 🤘🏼

28 February 2024
Rated 1 out of 5 stars

Unfortunately everything was perfect…

Unfortunately everything was perfect until I got my car
Was given silly advice about finance which wasn’t true so I’d suggest people not be so sure of themselves when talking to someone who has part exchanged a vehicle before instead of giving uncalled attitude on the phone when asking when the settlement would be paid still days after you had my car already, I shouldn’t have to wait for that hence the chasing up and if you’re going to take so long at-least keep one in the loop it makes them feel less like they’re going to be conned :)
Even when it was done and just waiting to come through in the other side I was told it’s none of my business but it is and was hence why I received a letter saying it had been paid a week after it had been from the finance people which I was told I wouldn’t by your advisor which is silly and I was clearly asking so I know I’m not paying out for two finances … anyways moving on I Was very happy with the price I got for my car I part exchanged i was given a good price for it 100% cannot fault you guys on that so thank you
However what I will not thank you for is,
Took it first day I had it to the petrol station of course, I get there, switch car off, Put petrol in
Then for a good 30 seconds which felt like forever as I was starting to panic it wouldn’t turn on and the breaks felt like they were spongy and made a very strange sound I thought I’d have to call breakdown cover already I had only had it about half an hour by this point.
I Managed to turn it on and drive it home so thought probably just a fluke, so took it to halfords to check the next day as more lights had come up on the dashboard and they said with concern that there was Too much engine coolant put in (which is dangerous for the electrical in the car) , not enough oil, all the tyres were dangerously flat, a pipe hadn’t been put back properly which created an air leak which confused the computer in the car which lead with increased fuel consumption as a causation which is why the engine light and epc light to come on too just to add, luckily they ended up not charging me at halfords as they said whoever you got the car from someone took things apart in the car and put it back together not only incorrectly but carelessly.
Seems like this dealer ship do not take pride in the cars they sell, just want to make a quick sale without making sure everything is prim and proper with the vehicle they are selling to you
Ive had a couple cars in my time and have never ran into this many problems
Not a good overall experience, I’ve never had so many issues with a car especially such easy fixes (luckily) but just poor from the dealership.
Evidently do dodgy MOTS
And I have children to think about
Terrible practise isn’t it ? Sort it out.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

These guys were great no pressure to…

These guys were great no pressure to buy just look around and take a car you like out for test drive on your own .
I brought a Mercedes A180 really nice car full service before I had it and came with 12 months MOT
After couple days one of my heated plugs was breaking down so I told the guys at motor market they booked car in next day and changed all 4 heater plugs
I will certainly go back when I want a newer car . Would recommend .

19 February 2024
Rated 5 out of 5 stars

Highly recommended

Lovely friendly staff and excellent service. We've purchased a car from here before and received the same high standard of service. Everything went so smoothly.

13 February 2024

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