Motor2Go Reviews 117

I purchased a vehicle recently, the sales person (Abraham) was lovely and he was very helpful. I’m very happy with my purchase and I would like to thank him and to also thank Tablo who handled everything graciously and was very patient with me. 100% recommended. Will return in the future

First class dealer. Was a pleasure to purchase car from them. Took my old car in part exchange. From first walking onto the forecourt to leaving in my purchased car took a little over two hours. Very friendly and no pushy salesman . Highly recommended. Thank you

Just purchased a 2018 Renault trafic from this company. Staff were friendly and helpful. I looked over the van and being seconds hand I knew it would have age related defects. It had small crack in windscreen, scraps on wing mirror covers and few marks here and there which was expected. I purchased the van knowing this. Had the van delivered to me on Friday and I was amazing at how good the condition was. It had a new windscreen, new mirror covered, new tyres and discs and pads. It had also be cleaned up really well. The van turned up in better condition than I was expecting it to be.
Looks like a new van.
One very happy customer.
Very happy with my purchase.
I would definitely recommend this company for any second hand vans.
👍🏼👍🏼👍🏼

Got my car today from Motors 2 Go and I love it, staff were very helpful and fixed a slight issue that arose when I got there, would highly recommend them!!
Thanks Motors2Go

I recently bought a Ford Transit Custom van from Motor2go and am very happy with the vehicle.There was a minor issue with regards to the spare wheel mounting bracket which they have agreed to have repaired at their cost.
I was dealing with Amir and he provided excellent service.
I am very happy with the condition of the van and the pics of the van prior to purchasing were accurate & informative.
I would recommend Motor2go to friends & family in the future if needing a replacement vehicle
Les

Do not trust this company constant lies and deception. I brought a van 3 weeks from a sales man named Abraham, that promised resolution but never delivered to fix the issues. All vans seem to have problems that will not be resolved by motor 2 go. Stay clear.

Very friendly service from Amir and Gurpreet. Excellent van serviced and Mot'd. Great selection of vans to chose from. Would recommend!

Had an amazing experience with Motor2Go bought a 2018 plate transit never had a more satisfied and comfortable experience before Would definitely recommend Motor2Go for any used commercial vans Thank you.

Thank you for Motor 2Go .
Amazing experience,lots of vans and helpful.

Would recommend!

I am very pleased friendly staff very helpful nice vans clean i recommend to by van from van2go company i give them five star very happy with my van

Motor 2 go in Uxbridge, dodgy company with very poor customer service, staff useless, awful, please avoid the company to deal with.
Person who i spoke over the phone lied in terms of deposit, it was told that if i dont like the car deposit will be refunded as is only to secure the car for a test drive. I went to see and test drive the car on Saturday 05.08.23, sat nav sent me to road named Blacksmith lane by white house which i seen on their website but unfortunately no dealership there, after call made to the dealership a person who i spoke said that the right address will be sent in the minute.Nothing was sent I was waiting 25 minute and decide to go back to Coventry.
When I contacted them in next day they apologized me saying that they could not find contact details to contact me- falsehood, when they contacted me about deposit at that time it wasn't problem to contact. They have no respect to customers after deposit taken, communication service is rubbish.
I went to days later , finally find the place and test drive completed.
test drive was OK but one alloy was damaged and cuts in tyres fixed terrible.
Even I decided don't buy the car i had a feeling that i have to buy the car they were pushing all the time since first contact them.
Because I decided that i dont want the car due damaged alloy cuts in tyres , poor customer and communication service , Abraham told that deposit is nonrefundable.Looks like doesnt matter whether you like the car no , you have to buy the car or you lost deposit.
Where are customers rights to let me decide myself if want,like the car , I can trust this dealership,they deserve to make deal with them. When somebody from this place was contacting me about deposit, he said that deposit is refundable if I dont like the car.
Sound like this is their trick so guys please be aware about their technique !!!!
After my feedback the replied manager said that I have signed deposit declaration and I was aware about their term- another non truth I have relied on the email on 14.08.2023 to show me this form, no contact from them.
I did not sign any form and wasnt informed about their dodgy rules.

Dodgy Dodgy Dodgy dealership Motor 2 Go in Uxbridge!!!!!!!!!!!!!!!!! away from them!

Please Avoid this company as they chasing money not customer service and satisfaction. We were dealing with very friendly and really nice salesman who did care about us and deal and we agreed for the price then we paid in deposit to secure car , we did receive invoice and deposit confirmation as the salesman was very good as he was providing great service. The day where we were going (this day our salesman was off)to book tickets they phone us telling that someone turned up paying more money (closer to asking price) so they ask us to pay more then we agreed to have this car so mannger decided to go with money instead of reputation of their "word" what shows excel how this company goes whit clients and that's probably one of the reasons why they have low rating in feedback as MONEY OVER CUSTOMER SATISFACTION is more important for them. They refund deposit with extra 50 pounds for wasting our time but as i mentioned it's not about money it's about beeing fair and if you made a deal where you pay deposit you should keep what you saying that's how most businesses build reputation and best service. Again thank you for salespersons time as he was great till his manager decided to let us down as chasing money was more important. Avoid this place and if you looking for any advice it's always good to send feedbacks to Ombudsman Service. “A Fish Rots From the Head Down”

Excellent service from start to finish. Would highly recommend

Excellent service from start. Van needed a few panels and the team at motor 2 go sorted everything very quickly.

Team here helped me find the perfect van for my needs. The van was in excellent condition for a used van and the service exceeded my expectations. Highly recommend

Recently purchased a vehicle from Motor2go, big thank you to Abraham and his staff for answering all my questions and helping me pick the vehicle that was suitable for me. I’m especially thankful for the aftercare they provided. I highly recommend.

Hi Mr Abrahim,

just to clarify this review has nothing to do Mr singh, otherswise again you gonna jusity it by some standard drafted reply and put all the blame on some random guy.

forget about my problem, i am more concerned about this poor soul Mr Singh whom you are blaming for your poor after sale services. if you have sold someone a faulty van its your prime duty to get it corrected at first reporting. i am worried why this person is chasing you from a long time and why he has not left any other options but to provide his feedback, this is absolutely not a right approach from your side to run a business smoothly.

you guys propose us if we remove our review then only you will solve our problem. may i know why ???? why dont you solve our problem first ??? why we have been dragged to this position ????
you need to have a inner look at yourself rather than blaming others. nobody is asking favours here. you guys have sold faulty vans on full market price which itself is a crime and your prime focus should be on solving the problem rather than blackmailing the person.
start replying on the phone or msgs and also solve it when we visit you in person and you will see no reviews here. you yourself are forcing your customers to put reviews.

update : dear Mr abrahim, stop putting same drafting msgs everywhere and update us on the resolution you provide to your customers ?? why you are so much worried about the reviews but not actually solving the problem. why are trying to threaten people that if they put review you gonna take them to court or report to police. its your legal responsibility to solve a problem at first go rather than making a deal that you will solve the problem only if reviews are deleted. let the world know that dealing with you guys is actually wasting their money coz you will sell faulty vans and will not solve people’s problem and will blackmail them if they put any feedback on social media. by the way we still waiting for your police call, we also want to get this investigated. its your legal duty to get repair the vans you sold and you are clearing MOT’s even after major faults,let police discover everything now
let me clear you one thing, this is a genuine review by his wife and you are not dealing with his problem but threatening him over the whatsapp, let me know if you want me to post screenshots here

I Went motor 2 go to buy a van but i was shocked the way they advertising on auto trader , car guru and website. went for test drive and vans are not road worthy and also their customer service is so rude and awful . Was about to give them deposit but luckily i saw their reviews on google and i chaged my mind . They buying vans from auction and surprised they selling these scrapped vans to customers without any fear . Do not buy vans from motor 2 go . For peace of mind go proper dealer

Bought van from this people it been a month now. From day one the van is creating so many problems. Wheel making extremely loud noise and been local garage they said its needs all four discs and pads and front wheel barring need to replace. But motor 2 go specifically mr abrahim awful customer services and fake promises and till now nothing has been done . If needed i will put all the images and also the videos where noise coming will put here . Avoid motor 2 go at any cost . They selling all auction vans full of rust and not in good condition vans

Recently bought my first car I’m happy to say that I actually loved the whole experience from top too bottom the customer service throughout the deal Made me feel comfortable throughout the sale and couldn’t be more Happier with my Renault megane They also serviced the car for me and Applied fresh 12 months MOT definitely will come back for my second car.
Thank you for the exquisite Service that was provided.