M.C.C. - Motorbikers Cosmetic Reviews 

1,377
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the Warrior Balm and Muscle Magic, for their remarkable effectiveness in providing significant pain relief and improving overall well-being. Many people highlight the high quality and natural ingredients of these items, finding them to be life-changers for various conditions. Reviewers frequently commend the excellent customer service, noting the team's helpfulness, prompt responses, and supportive guidance. The delivery process is consistently described as fast, reliable, and efficient, with products arriving well-packaged. Many customers appreciate the ease of ordering and the overall smooth experience provided by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction and calling them... See more

Quality

Customers consistently note positive experiences with quality, often describing products as "amazing" and of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and reliable... See more

Service

Customers had positive experiences with service, consistently describing it as great, excellent, and... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To be honest I have tried almost everything on my knee hip severe osteoarthritis and be leave me it's pain full.then I looked at the reviews on the warrior balm. On my 3rd jar now it's absolutely marv... See more

Rated 5 out of 5 stars

Have been using this company several years for various products that they make. Have always found the products very good and helpful for several medical conditions that I have problems with, e.g. arth... See more

Rated 5 out of 5 stars

I have purchased the warrior balm on more than one occasion. I have osteoarthritis and fibromyalgia. But I’m not keen on taking pharmaceuticals for pain. This balm works perfectly for me. As I get ni... See more

Rated 5 out of 5 stars

M.C.C sells excellent products, their warrior balm and magic muscle has helped me manage with my struggles through Fibromyalgia flare ups. Their customer services is excellent and are available to ans... See more


Company details

  1. #7 of 107 best companies in Pharmacy

Information provided by various external sources

The Motorbikers Cosmetic Company - a range of all natural hair, beard and body oils. Find us on FB Motorbikers Cosmetic Company


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,377)

94 reviews in the last 12 months

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Rated 3 out of 5 stars

Did not work for me

Based on the glowing reviews on their Facebook adverts I purchased two of their products. I added a review for the positives of the product, that it arrived quickly and smelled lovely but mentioned that it had not had any effect on my pain. They removed my review, leaving only the ones that claimed that the product worked. I feel that this is misrepresentation, hence the 3* review.

22 March 2024
Unprompted review
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

Hi Celia, firstly if you still have your products and you need any help or support getting results please message us on FB messenger and one of the team will be able to give you some 1 to 1 support, it can sometimes take a few tweaks to methodology of use to get your pain levels down. Secondly, we do not delete any comments or reviews on FB unless they are abusive so I have just had a look through the admin history on our Facebook page and I can't see any removal of any comments in the last few months at all, apart from one from a guy who thought he was being funny about our company name, which is obviously not yourself. We would rather someone comment if they are not getting the results they want so we can reach out and help them. I would also recommend joining our support group too if you are not already in it too

Rated 2 out of 5 stars

Warrior balm quality

I have used the products for nearly two years, and have spent nearly £1,000 as I have arthritis and fibromyalgia. The products did really help, that’s not the issue. The last warrior balm I bought was lumpy and gritty, isthmus looks like it’s curdled. On MCC advice, I put it in the fridge, but that made no difference to the texture. It was suggested I had stored it wrong, but I’ve always stored the product the same way, then suggested I had contaminated it. I asked if I could send it back for them to check, and was told they would let me know, they didn’t. I have a nearly full large pot of Warrior Balm that I cannot use as it takes over 5 minutes to massage the lumps in, and with arthritic hands, I cannot do it. All previous jars of warrior balm have been easily absorbed into my skin, this is also greasy, so doesn’t absorb fully. I had a few people contact me saying they had also had the gritty and lumpy jar of warrior balm, and when contacting mcc they were dismissive.
It’s such a shame, as the warrior balm really helps, but due to the way my complaint has been dealt with, I won’t buy from them again. I am not trying to cause any trouble for them as I know they are a very small business, but they need to take complaints and concerns on board, and not take it as a personal attack

26 January 2024
Unprompted review
M.C.C. - Motorbikers Cosmetic logo

Reply from M.C.C. - Motorbikers Cosmetic

We acknowledge your feedback concerning the resolution of your complaint. It's important to clarify that the order for the product was made 5 months prior to your reaching out to us. Upon investigation, including a review of our retained samples which were found to be unaffected, it appears the issue with the product could be attributed to moisture exposure, as suggested by the photos you provided. Due to the significant time lapse since the product's delivery, we are regrettably unable to offer a replacement. This might not be the outcome you were expecting, and for that, we extend our understanding.

Rated 5 out of 5 stars

Fabulous service as always

Fabulous service as always! Products are absolutely amazing I keep coming back to restock.
I know times are hard but I will say that these products really are worth every penny.
I take advantage of the payment methods available when I need to as well. If you use them, they do help make things more manageable.

This time I purchased a large warrior balm. When your use daily it's the best value for money. But there are 3 sizes to suit all budgets.

Most importantly it really works! I use daily for fibromyalgia pain, headaches, joint pain, nerve pain.

It can take a while to dial down the pain in the beginning especially if you have been struggling for a while. So it's definitely worth perseverance. It has made a huge difference in my life helping me to manage long term chronic pain.

I absolutely wouldn't be without it.

As far as service goes it's been excellent in all areas! Every single time.

I can't recommend enough.
And if you need a little extra lift and pamper there are some products to help you there too.

I hope as many people as possible get to experience the amazing benefits from the products. They really are a game changer.

Customer for life x :)

26 January 2024
Rated 5 out of 5 stars

Miracle Oil

I love Secret Venom Oil, I can’t believe the difference this oil has made to my skin. People are surprised when I tell them I’m 77 this year, their response is “No-oo!! Never”….

26 January 2024
Rated 5 out of 5 stars

Thank you all…

I placed my order and it arrived the next day! Well wrapped to keep the bottles safe and sound.
Excellent service from a brilliant and valued small company. Thank you all x

25 January 2024
Rated 3 out of 5 stars

It was an international purchase from…

It was an international purchase from Latvia, unfortunately comapny didn't put my phone number or email address on the label when sending it and it is causing me problems now. When we buy stuff from non EU contries we have to pay toll fee on arrival, for that they need to know our email or phone number, so they can send a link to pay the fee, now they can't do it and i have to pay extra for paying in person. Can't comment on the product as i still haven't received it.

3 January 2024
Rated 5 out of 5 stars

Fabulous, natural products that work

I've been using MCC Products for a few years now, they're all amazing and no horrible chemicals.

I've a very long list of medical conditions and MCC helps so much with my pain, my skin and hair. I think i have most of their range now. I wont use any other products now, these work so well.

23 December 2023
Unprompted review

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