MotorCheck.co.uk Reviews 

81
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Bought a bundle first one ok, second took a day to load, 3rd one hasn't loaded after 4 trys. Premium phoneline, which I tried after idiot reply bot time waste, and waiting for a teammate to reply af... See more

Rated 5 out of 5 stars

Came to light (via a call from Toyota) that my husbands new - used car, purchased from Britannia Motor Sales in Newport Wales, was still under finance! Didn't think we needed to check when buying... See more

Rated 5 out of 5 stars

For one or another reason my payment didn't go through, whilst it did. So I reported it immediately, it was a computer error and my report came within 15 minutes. The peope I was dealing with were ext... See more

Rated 5 out of 5 stars

I found them very useful and reasonably priced. To the person that says you can get the info. free, where? in different places? Do I have to access multiple websites? Thank you MotorCheck they gave... See more

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3.7

Average

TrustScore 3.5 out of 5

81 reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(81)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Roman (Trade Customer section) was…

Roman (Trade Customer section) was extremely helpful in correcting an insurance mistake of 23 years ago. He was polite, conscientious and went out of his way to solve the problem which I had spent 7 months trying to correct.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

I actually contacted MotorCheck customer services because I had noticed that the incorrect details for my car were shown when I put my car registration into various vehicle websites (i.e. Confused.com, HPI, etc) including MotorCheck's. I was incredibly surprised and delighted to receive a reply from a real person approximately 5 minutes later. Sammy went above and beyond to help me, confirming that there was an issue with DVLA records and who I needed to contact to correct them. Not one other company I contacted even replied. I will definitely be back to MotorCheck when it's time for my next car!

11 January 2024
Unprompted review
Rated 5 out of 5 stars

One word... 'Superb'

Cannot believe it has taken me this long to start using MotorCheck. Trade portal easy to use, concise information, decent pricing and dare I say... better than HPI, 5 Stars. - Lebor Performance Cars.

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Data not upto date

I relied on their data to buy a car, and it cost me a lot of money just because their system did not pick the mileage discrepancy, when I message them to double it for me, they came back and said the same wrong info. Their system can not check the NMR database for mileage discrepancies.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Surprisingly Brilliant

Surprisingly, brilliant.

Motorcheck were one of the cheapest vehicle history checking services I could find at well under £10, and yet; have a really sleek website and report format, a thorough series of checks (that identified outstanding finance on the vehicle I was interested in), and best of all; a feature where you can click a button to have them call the finance provider on your behalf and check that the finance has been cleared.

I've used a few of these services in the past, costing 2-3 times as much; and none offered this facility, which eliminates considerable hassle for the customer.

I'll use them again on my next purchase.

2 April 2023
Unprompted review
Rated 5 out of 5 stars

Car was written off category N

I was interested of buying a car and MotorCheck helped me found out the car has category N. Also I have seen some picture of damage before repair and once I saw them I didn't want to buy this car any more.

28 April 2023
Unprompted review
Rated 1 out of 5 stars

Literally a Scam

Payed £10 for report. Received a message saying the payment had been taken but they couldn’t generate a report.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Even though this issue with a mistake by the insurance company went on for a couple of weeks, they still supported me and answered questions promptly. Excellent company and good value.

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Motorcheck the best 5*

An amazing team that went beyond that extra mile to help me with my issue and they never let me down they stood firm in building my case and help me to get a positive outcome from it. Thank you especially Sammy and the rest of the team for everything you've done for me.

21 October 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Great experience with Motorcheck, prompt, kind and clear communication and overall service! Will definitely use them again!

15 July 2022
Unprompted review

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