Bag arrived today finally and all I can say is its OK nothing more but the customer service is terrible lots of fob you off stories wouldn't buy from them again as customer service is everything
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Good customer service on chat and e-mail. Answered all questions I had promptly. Received Viking bags within a week or ordering. A pretty good mounting system that supports many bikes but Vulcan 900... See more
Pathetic! Motorcycle house are impossible contact, customer service is appauling at best and are so far just thieves in my experience. I paid for a product MONTHS ago and all I've gotten is a 3 w... See more
Ordered three Jackets..... still waiting.... Emailed - NO Response. Online chat - quite literally hours waiting till the system kicks you off. Called the local Australian number - no body there.... See more
Company details
Information provided by various external sources
Shop whole range of brands for top motorcycle gear, apparel, luggage, accessories and parts at low prices. Fast shipping (free on orders over $89) and easy returns.
Contact info
North Palm Street 340, 92821, Brea, United States
- motorcyclehouse.com
2.8
Average
110 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick Responce to Questions
5 Stars: Super Quick response to Questions asked from Ed Watson.
Thanks for all your assistance.
9 August 2017
Unprompted review
Motorcycle house has all of my …
Motorcycle house has all of my motorcycle gear needs and prices are great as well. Ed Watson was very helpful in assisting me with my transaction
9 August 2017
Unprompted review
Quick and easy
Quick and easy, Ed was very helpful and very quick to reply
7 August 2017
Unprompted review
Ed Efficiently answered my question in …
Ed Efficiently answered my question in a timely manor
7 August 2017
Unprompted review
Customer service is important to me …😁😂😅
What a joke. When I was checking on my order status Ed chimed in on chat. And was courteous and respectful and prompt with answers to my concerns and questions. Looking forward to working with you guys again. Got my Viking motorcycle riding pants was not happy at all thought Ed was the guy promise me $10 to write a review then sent me used riding pants with no liner no need to have texting and no hit protection I recommend that people stay away from motorcycle Warehouse cuz all they sell is junk💩. Thanks Ed 👎
3 August 2017
Unprompted review
just finished to talk to Ed from …
just finished to talk to Ed from motorcyclehouse.com and I am really happy that he did answer to all my questions. Seems like this guy knows a lot :) very good online customer service. Will shop with them again. Thanks Ed :)
28 July 2017
Unprompted review
I had a question about an order I …
I had a question about an order I placed and Ed got right on and resolved it for me in just minutes, great customer service and kudos to Ed for his knowledge and respect. Thank You
26 July 2017
Unprompted review
I was super excited to find this …
I was super excited to find this website and order. Good competitive prices.
As well I just did Live Chat with Ed and he was very polite, prompt and helpful. He mentioned that he was new but I think he's a keeper for his awesome service
21 July 2017
Unprompted review
At first I was having issues after …
At first I was having issues after issue with them, then I talked with Ed and he was the more helpful in the 10 minutes I talked to him then the other guy whom I spoke to all day yesterday.
21 July 2017
Unprompted review
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