Motorcycle Products Reviews 

4,503
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, often matching OEM standards, and the excellent service received. Many highlight the fast and efficient delivery, with items frequently arriving the next day. Customer service is described as exceptional, with staff going above and beyond to help. People appreciate the competitive and sensible pricing, finding good value for money across a wide range of stock. The ordering process is noted as easy and direct, simplifying part searches. Many consider this company their preferred source for motorcycle parts due to the overall positive experience.

What people talk about most

Product

Consumers find product quality to be excellent, with many reviewers praising the good quality parts, products... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting rapid, accurate, and reliable... See more

Service

Reviewers mention positive feedback about service, with many consistently praising the fantastic and... See more

Order

Reviewers highlight positive aspects of order, with many praising the fast delivery times, often receiving... See more

Price

People report positive experiences with pricing, consistently finding great value and competitive rates for a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say? Broke my clutch lever on Sunday, ordered a replacement on Sunday evening, dispatched on Monday, delivered lunchtime Tuesday, fitted Tuesday evening, riding Wednesday morning. Excellent... See more

Rated 5 out of 5 stars

Hubby needed to order some bike parts and tools as no Ducati agent where we live. Communication, delivery and dealing with changes/returns was excellent. Would use them again.

Company replied

Rated 5 out of 5 stars

Accidentally ordered the wrong brake pads, messaged the company and they managed to resolve my issue instantly, received my new pads the next day! Perfect customer service, couldn't ask for any better... See more

Rated 5 out of 5 stars

Motorcycle Products is always my first port of call. Been using them for about 4 years. Always a good range of stock, sensible prices and fast delivery. Any queries about parts required that are s... See more


Company details

  1. #2 of 24 best companies in Motorbike parts shop

Written by the company

Motorcycle Products are a small UK based family run business selling motorcycle, scooter and ATV parts to the general public and trade. We supply high quality pattern and aftermarket motorcycle parts from the world's leading brands and all at the lowest prices. Aftermarket motorcycle parts for all makes and models are available for all types of bike from mopeds to superbikes, from classic Japanese and British motorcycles from the 1950's to modern day machines from China, Europe, America, and Japan. We offer same day dispatch, next day delivery, a customer service that's second to none, easy returns with 30 days to change your mind & we'll always put right quickly and efficiently to replace any faulty or damaged goods.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,503)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Have ordered twice from Motorcycle Products and both times goods have arrived very quickly in perfect condition.

29 July 2024
Rated 5 out of 5 stars

great products, delivery and after sales service

website easy to use, products easy to find and order and pay for, delivery on time (on some occassions delivered quicker), prices best i could find on internet, quality of products great (e.g. made in Japan). returns easy (i ordered more than i needed by mistake).

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Parts dispatched very quickly. Not the right parts, my error. Refunded instantly with no problems. Have used this company before and will definitely use again. Excellent to deal with on the phone. Brilliant. Thank you

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Good company

Ordered a mirror,received very well packed.The mirror in my view is top quality for the price paid.Will recommend and use your services again.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery and great service!

Ordered an oil filter and rectifier after postal cut off time and they still arrived next day!
Ordered the rectifier to replace one I got from Amazon cheap, and this one has fixed my over charging issue!!
Highly recommend this company!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. Great prices, fast, well packed deliveries and instant communications. I had an issue with an order not fitting and they sorted it straight away with no hassle. I can't recommend them highly enough.

1 July 2024
Unprompted review
Rated 3 out of 5 stars

Great products The product were great it’s just a…

The product were great it’s just a shame it took so long to get to me. It took 5 working days! It’s not the retailers fault but it was still annoying.

26 June 2024
Motorcycle Products logo

Reply from Motorcycle Products

Hi Grant

Thanks for your feedback.

I know just how annoying late parcels can be, so I understand why you have rated our service with 3 stars.

As your order was placed after our cut-off on the 25th it was dispatched on the 26th and 'should' have been with you on the 27/28th

according to Parcelforce -

27/6/2024 Delivery attempted
28/6/2024 Delivery attempted
29/6/2024 No delivery attempt as weekend
1/7/2024 Delivered

I sincerely apologise for the inconvenience this has caused and do hope this poor experience will not prevent you from shopping with us in the future.

Kindest Regards
Arnie
Motorcycle Products Support

Rated 5 out of 5 stars

Fantastic customer service

The customer service is second to none.
I ordered the wrong parts and not only was the response to my return enquiry prompt it was also extremely helpful as Arnie offered solutions aswel as a refund.
You can't ask for more than that.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery!

Bike shops are few and far between now and especially ones open around working hours to walk in to to buy what you need. Most online purchases are timely to find what you need and get in in less than a week.
When you want a part you want it asap ie from a shop to get that bike back on the road asap.
Found this place online and its as good as a shop. Delivery came in a day for the same cost as the fuel to drive to the shop to get a part myself, only without the stress of rushing around.
Will definitely be my go to place for parts from now on

27 June 2024
Unprompted review
Rated 5 out of 5 stars

What fantastic service

What fantastic service the ordered parts arrived very fast and fitted perfectly just the job to finish my project bike ( 2002 TW 125 ). They also replied to my questions about fitting the bits and offered advice . What a great company I highly recommend them for anyone looking for something for their bike

25 May 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

What a great company, so helpful. Customer service is second to none they went above and beyond to locate the parts I needed. I will be using them again in the future.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

As a shop should be

As a online should be.

Nice and simple to order with next day delivery and a quick reply to a query to boot.

Also an absolute fantastic battery replacement.

I will be using these guys again

Thank you

8 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look