MOTORCYCLE SHIPPERS Reviews 1,020

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I ordered my bike at a great discounted quote. Checked back a couple days afterwards and the quote was a few hundred more. I was pleased! Danny Reyes was excellent! He answered all my questions very q... See more

Rated 5 out of 5 stars

Mo picked up my chopper in Washington State, secured it with padded tie downs, taking great care not to scratch the custom paint and chrome. He delivered it to a Las Vegas transfer location. John took... See more

Rated 1 out of 5 stars

Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compens... See more

Company replied

Rated 5 out of 5 stars

I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers. Motorcycle shippers was by far the best. 1. Easy transfer from terminal to terminal. I assisted placing the bike on a... See more

Company details

  1. Delivery Company
  2. Car accessories shop

Written by the company

We understand that shipping your motorcycle can be a stressful event. You’ll be happy to know that we use the largest motorcycle-equipped fleet in the United States, trusted names and your safest option available today. Relax, and let the professionals at Motorcycle Shippers handle the load


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Absolutely do not recommend !!

Absolutely do not recommend !!! Communication has been limited to none at all!!

21 April 2025
MOTORCYCLE SHIPPERS logo

Reply from MOTORCYCLE SHIPPERS

We apologize for any communication issues that you have experienced. Our team is available weekdays by phone, email, or chat and ready to serve you. (800) 730-3151.

Rated 3 out of 5 stars

Rude support representative when called but great service

The support member that I called was rude when I asked him questions about filling out the form and the correct state to pick when using a Canadian address.

31 March 2025
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Reply from MOTORCYCLE SHIPPERS

Thanks so much for reaching out to us. We work hard at improving everything we do, and it's feedback that helps us become a better organization.

We strive to provide courteous and helpful service, and we apologize for any rudeness you encountered. We are having technical issues with Canadian addresses at the account level and our team is working to correct the issue.

We met internally to review calls and will continue to monitor and improve our communication delivery.

Rated 3 out of 5 stars

SOFTWARE GLITCHES

SOFTWARE GLITCHES, ERROR MESSAGES WHEN SOFTARE FAILED TO UPDATE AFTER CORRECTING DELIVERY LOCATION AND ALSO DURING ACCOUNT CREATION, SELECTING CANADA AND NO PROVINCES SHOW UP. HAD TO FAKE IT WITH USA AND CALIFORNIA

21 April 2025
Rated 5 out of 5 stars

The best experience, highly recommend

I've shipped 2 bikes over the last 5 years with 3 different shippers/brokers.
Motorcycle shippers was by far the best.
1. Easy transfer from terminal to terminal. I assisted placing the bike on a secure pallet. One of the shippers I used before just rolled the bike onto a trailer.
2. Great communication/tracking throughout the shipping. The bike arrived earlier than projected.
3. Reasonable pricing.
Shout out to Danny who helped me along the process. Fast communication and follow up.

31 March 2025
Rated 5 out of 5 stars

It was very easy to get a quote online

It was very easy to get a quote online. Took less than 30 seconds. They are a little bit higher than a couple of others but the shipping times are better. We will see when the motorcycle shows up to see if there shipping days are accurate! So far a good experience.

13 March 2025
Rated 3 out of 5 stars

set up an account

had some questions setting up my account and did not get any response from your chat service.

18 February 2025
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Reply from MOTORCYCLE SHIPPERS

We apologize for any confusion or delay here. We strive to be available for our riders. In reviewing our chat service, it appears that there was some sort of technical issue as we were not notified of your request. We are here to serve you from 6 am-3 pm Pacific Time, Mon - Friday.

Rated 4 out of 5 stars

Had Danny help me with the order

Had Danny help me with the order. Good experience.

14 January 2025
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Reply from MOTORCYCLE SHIPPERS

Thank you for the kind words. Danny has been with us for many years just focusing on riders' motorcycle shipping needs. Let us know if you need anything else.

Rated 5 out of 5 stars

Previous use made me come back.

Previous use made me come back.
Lots of other cheaper quotes but was so happy with other deals there realy was no real question on who I was going to use for my shipper.

8 January 2025
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Reply from MOTORCYCLE SHIPPERS

We are happy to hear that spent time searching for the right company to transport your motorcycle and thank you for choosing us.

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