I couldn't be happier. Four years after my first effortless purchase with the company, rising fuel costs prompted this switch to electric. Account manager Luke delivered a fuss-free, irresistible deal... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First stage in the buying process has been very positive. Josh was quick to follow up and respond to questions. He has also kindly offered any further assistance before the delivery team takes over t... See more
Company replied
The company is brilliant. They do what they say and are very organised and helpful. Katie Powell kept me updated all the way through the process. It was daunting paying online but reassurance is given... See more
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Olivia & Lucy made the whole experience a pleasure I was updated weekly the progress of my new car as it went through the various stages of being built with estimated timeline for completion of e... See more
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Company details
Written by the company
Big discounts on new cars for those who go the extra mile. That’s what we’re all about. We believe our frontline workers should know how much they’re valued. We work hard to bring you unbeatable offers that aren’t available to the public. No hidden fees. No pushy salespeople. Just exclusive prices for those who serve our communities. Because you’ve got enough on your plate, we’ve made car buying easy with online support, expert advice, and zero hassle. Low prices just for you. Service that puts you first. Driven to reward you. Motorfinity.
Contact info
Motorfinity, 3, Northgate Terrace, Northern Road, NG24 2EU, Newark, United Kingdom
- 01636 558 885
- hello@motorfinitygroup.co.uk
- motorfinity.uk
4.9
Excellent
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great service from Motorfinity
This was the first time we have dealt with Motorfinity. However the process was very easy when we decided on the car that we wanted, From Brady sourcing it, to the delivery team, particularly Katie and Kitt, who were very helpful and the delivery worked out as planned. We are very happy with our new purchase.
12 March 2026
Unprompted review
Reply from Motorfinity
Thank you for sharing your experience! We're delighted that your first experience with Motorfinity was smooth and easy.
It's great to hear that Brady, Katie, and Kitt all provided helpful support and that the delivery went as planned. We're thrilled you're happy with your new car and hope you enjoy every mile!
Outstanding service from start to…
Outstanding service from start to finish from Luke Chambers and Fiona Bennison! I will be recommending Motorfinity to everyone.
13 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your fantastic feedback! We're thrilled that Luke and Fiona provided outstanding service from start to finish.
We really appreciate your recommendation and hope you enjoy your new car!
Flawless customer service
I have just bought a Toyota Yaris through Motorfinity and the whole process has been excellent. From my dealings with Faye and Kitt in Sales to Lucy on the Delivery Team I have been kept up to date on my order and delivery throughout. I would definitely recommend Motorfinity , they really do have everything spot on in terms of customer service.
12 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your great review! We're delighted to hear that your experience buying a Toyota Yaris through Motorfinity was excellent.
It’s wonderful that Faye, Kitt, and Lucy kept you informed throughout the process and provided such great support. We really appreciate your recommendation and hope you enjoy your new car!
Excellence service
Excellence service, from enquiry all the way through to delivery. Massive thanks to Lucy for making delivery such an easy process.
13 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your feedback! We're thrilled to hear that your experience with Motorfinity was excellent from enquiry to delivery.
Lucy will be delighted to hear your thanks for making the delivery process so smooth. Enjoy your new car!
Kept me well informed throughout
Kept me well informed throughout, no hidden agendas, thoroughly professional and made the whole process very easy from start to finish. Thanks
9 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your kind words! We're delighted to hear that the whole process with Motorfinity was easy, transparent, and professional.
We really appreciate your feedback and hope you enjoy your new car!
We are delighted with our new car
We are delighted with our new car. The delivery driver was first class. He explained the car and the accessories in the event of an issue. The car drives great and we are slowly adjusting to life with an EV.
The service by Motorfinity has been excellent, delivering everything as advertised but keeping us so well informed at every stage.
9 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your fantastic feedback! We're thrilled to hear that you’re delighted with your new car and that the delivery driver provided such a thorough and helpful introduction.
It’s great to know that Motorfinity kept you well informed throughout the process and delivered exactly as promised. Enjoy your new EV and the journey ahead!
My first purchase from Motorfinity
My first purchase from Motorfinity. From ordering to delivery was excellent and great deal. Thanks to Fiona in delivery team for sorting little hic up out. Overall a great process of buying a new car. Would recommend
9 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your review! We're delighted to hear that your first purchase with Motorfinity was such a positive experience and that you found the whole process from ordering to delivery excellent. It's great to know Fiona was able to quickly sort the small hiccup and keep everything on track for you.
We really appreciate the recommendation and hope you enjoy your new car!
Great service
My experience with Motorfinity was very smooth. From the very beginning to the end, I was made sure to be kept up to date about the progress of my car, and the next steps. Paperwork was seamless and fast, and very informative. I spoke with Luke first who was quick with his service and helped me find the right car. And then the delivery team were consistent with their communication. My car delivery was very smooth and pleasant. I love the car. I wasn’t sure how the process would be at first, but it was incredibly seamless.
12 March 2026
Unprompted review
Reply from Motorfinity
Thanks for your review! We're so pleased to hear that your experience with Motorfinity was smooth from start to finish. It's great to know that Luke was able to help you find the right car quickly and that the delivery team kept you well informed throughout the process. We're also delighted that the paperwork and delivery went seamlessly and that you love your new car. Enjoy it, and thank you for choosing Motorfinity.
Great price for new car
Excellent prompt service finding me a new car at a greatly reduced price.
Communication brilliant.
11 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your great feedback! We're delighted to hear that you received such prompt service and that we were able to help you find a new car at a fantastic price. It's also wonderful to know that the communication throughout the process was brilliant. We really appreciate your support and hope you enjoy your new car!
Perfect service with my new Toyota
Just taken delivery of my new Toyota Corolla Touring and got a huge discount through Motorfinity. The service has been amazing from start to finish. Initial contact was with accounts manager Josh Holt who arranged everything with my order very quickly and without issue. I was given regular update from Kitt Matrix and she also arranged a service plan. I wouldn't normally bother with service plans but Kitt sent me the figures and just said to have a look, not pushy at all. In the end the figures were too good not to take and that was arranged without issue. Then the delivery bit which my point of contact from the delivery Team was Fiona Bennison. The suggested delivery date didn't work but they managed to squeeze me in on a day that was already full. The delivery driver messaged me the night before to confirm delivery and arrived bright and early , 6.50am which I was fine with. Then Fiona phoned to check everything went to plan. I can't fault the company , faultless from start to finish and I love my new car.
9 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your fantastic review! We're delighted to hear that you received such a great discount on your new Toyota Corolla Touring and that the whole experience with Motorfinity was faultless from start to finish.
It's wonderful to know that Josh was able to arrange everything quickly at the beginning, that Kitt kept you updated and helped you secure a service plan that worked out so well, and that Fiona and the delivery team were able to accommodate your preferred delivery date and ensure everything went smoothly on the day. We'll be sure to pass along your kind feedback to the whole team.
Enjoy your new car, and thank you again for choosing Motorfinity!
Had an excellent experience with New Ford Kuga
Had an excellent experience using Motorfinity. Very happy with my new car and the whole process to purchase vehicle.
Fiona Bennison was most helpful and helped resolve several queries very efficiently.
Would definitely recommend Motorfinity.
10 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your lovely review! We're delighted to hear that you had an excellent experience with Motorfinity and that you're very happy with your new car. It's great to know that Fiona was able to help resolve your queries efficiently and support you throughout the process.
We really appreciate your recommendation and hope you enjoy every mile in your new car.
BEST EVER!
From the moment I started looking for a new car, Brady, Kitt, and Fiona have been absolutely amazing. Their expertise and willingness to go the extra mile made the entire process smooth and enjoyable.
Brady's knowledge of the vehicles and financing options was impressive, and he patiently answered all my questions. Kitt's friendly and supportive approach made me feel comfortable and confident in my decisions. Fiona's attention to detail ensured that everything was handled efficiently and professionally.
Thanks to their combined efforts, I found the perfect car and had a fantastic buying experience. I highly recommend Brady, Kitt, and Fiona to anyone in the market for a new vehicle. They truly go above and beyond!
- Mohammed Iqbal Ahmed
9 March 2026
Unprompted review
Reply from Motorfinity
Thank you so much for sharing your experience! We're thrilled to hear that Brady, Kitt, and Fiona made your car-buying journey smooth and enjoyable.
It's fantastic that Brady’s expertise, Kitt’s friendly guidance, and Fiona’s attention to detail all came together to help you find the perfect car. We’ll be sure to pass along your kind words—they’ll be thrilled to hear this!
We really appreciate your recommendation and hope you enjoy every moment with your new vehicle!
Communication from the outset all the…
Communication from the outset all the way through to getting car delivered was excellent.
Brady, the account manager was well versed on the new specification the new car model had, and Lucy and Kitt on the delivery / admin team were both very helpful and informative. Lucy in particular.
Delivery day was seamless.
10 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your great review! We're delighted to hear that the communication throughout your Motorfinity experience was excellent.
It's fantastic that Brady provided knowledgeable guidance, and that Lucy and Kitt were so helpful and informative—especially Lucy. We're also glad delivery day went seamlessly. Enjoy your new car!
My experience with motorfinity!
My experience of getting a car through motorfinity was amazing! I would recommend it to everyone! My experience was made even more amazing by the wonderful Josh Holt and Katie Powell, they helped me through the entire process, from my enquiry phone call with Josh all the way through to delivery organisation with Katie. :)
The enquiry was informative, quick and super helpful and delivery day was a breeze thanks to the organisation from the team! I now have a brand new Volkswagen T-cross, and I received it much earlier than expected as I was made aware of a deal meaning I was able to get one earlier!
Thank you to Josh and Katie, and I would 1000% use motorfinity again in the future for getting my finance on a new car! :) 🚗
10 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your wonderful review! We're thrilled to hear that your experience with Motorfinity was amazing from start to finish.
It's fantastic that Josh and Katie provided such helpful support throughout—from your initial enquiry to organising delivery—and that you were able to get your brand new Volkswagen T-Cross earlier than expected. We'll be sure to pass on your thanks to them!
We really appreciate your recommendation and look forward to helping you again in the future. Enjoy your new car!
5 star service!
From start to finish the whole experience was excellent. From initial purchase with Josh to sorting delivery and payment with Lucy the team couldn't do enough for us. Our delivery driver also went above and beyond to accommodate us and deliver to a more convenient location. 100% recommend, we will not hesitate to purchase our next car from Motorfinity.
10 March 2026
Unprompted review
Reply from Motorfinity
Thank you for such a fantastic review! We’re delighted to hear that you had an excellent experience from start to finish. Josh and Lucy will be really pleased to know their support made the purchase and delivery process smooth and straightforward for you. It’s also great to hear that our delivery driver was able to go the extra mile to accommodate a more convenient location.
We truly appreciate your recommendation and your kind words about the team. Enjoy your new car, and we look forward to helping you again when it’s time for your next one!
Happy Customers
We have just received our new Toyota Corolla Touring Sport today. Cameron and Fiona made the whole thing seamlessly easy from start to finish. We would certainly use Motorfinity again. The service we received was second to none.
10 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your wonderful review! We’re delighted to hear you’re enjoying your new Toyota Corolla Touring Sport. It’s great to know Cameron and Fiona made the whole process seamless and easy from start to finish.
We really appreciate your kind words about the service you received, and it means a lot to hear you’d choose Motorfinity again. Wishing you many happy miles in your new car!
Smooth operation
As a retiree from Local Authority I was unsure whether I would qualify for making a purchase. I was given the all clear and started the process. Everyone I dealt with, Luke in Sales, Kitt, Renewals Specialist and Katie in the delivery team were friendly and helpful. All my questions were answered and the whole process went smoothly. I would highly recommend the Company and will use them again in the future.
5 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your kind review! We're so pleased to hear that the team were able to reassure you about eligibility and make the whole process straightforward. It's great to know that Luke, Kitt, and Katie all provided friendly and helpful support throughout, answering your questions and ensuring everything went smoothly from start to delivery.
We really appreciate your recommendation and hope you enjoy your new car. If we can help again in the future, we’d be absolutely delighted to assist.
My second purchase through Motorfinity
My second purchase through Motorfinity. From first contact and all through the ordering process (Jake?) could not have been more helpful.
Delivery team, Lucy and her colleagues, moved seamlessly through every aspect taking the whole process out of my hands and delivering a brand new car to my door.
Cannot fault them. Price was my main incentive but the excellent service would be enough in itself to justify orering through Motorfinity.
5 March 2026
Unprompted review
Reply from Motorfinity
hanks so much for choosing Motorfinity again for your second purchase — we really appreciate your continued trust in the team!
It’s great to hear that our team were so helpful during the ordering process and that Lucy and the delivery team were able to make everything run smoothly from start to finish. Making the process easy and stress-free for our customers is exactly what we aim for.
We’re delighted that not only the price but also the service made the experience worthwhile for you. Enjoy your new car, and we hope to help you again in the future!
Great company and service
Fiona Bennison was fantastic all the way through. I was kept up to date and the process was very easy.
6 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your wonderful feedback. We’re so pleased to hear Fiona Bennison provided fantastic support throughout and kept you updated, making the process easy and smooth. We’ll be sure to pass your kind words on to her. Enjoy your new car!
I had great service from the
I had great service from the Motorfinity from the start to the car arriving ,total hassle free,just pick the car paid for it and it arrived on the day as greed ,will definitely use them again and recommend them ,
6 March 2026
Unprompted review
Reply from Motorfinity
Thank you for your lovely review. We’re so pleased to hear that you found the whole process hassle-free from start to finish. It’s great to know everything went smoothly and that your car arrived exactly as expected. We really appreciate your recommendation and look forward to helping you again in the future. Enjoy your new car!
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