Replaced the conductor plate of my E-class 722.9 this unit came pre programmed and no coding needed, shift quality is perfect now installation was straightforward also shipping was too fast . Great fi... See more
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I purchased a trans valve body for my truck. It was the exact same one. Unfortunately it was damaged. But the costumer service quickly resolved the problem.
Made purchase on 10/28, item says shipped on 10/29. USPS says they never received item from shipper. MotorGenic was contacted and asked for update and asked me to wait 5 days. After six mo... See more
No will answer the phone or return a call. I returned an order over a month ago and I haven't been reimbursed or updated on what's going on with my refund. This is the absolute worst customer service... See more
Company details
Written by the company
Hello and thanks for visiting MotorGenic! MotorGenic is a Beast Industry, Inc., company located at Chino, California. MotorGenic is an independent business selling aftermarket parts and accessories for American and imported motorcycles, Cars, Trucks, SUVs and ATV. We have many items to offer at great prices, and we hope that you can find what you need here.
Contact info
United States
- motorgenic.com
3.0
Average
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 24 hours
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It was a quality product for the cost
4 December 2025
great company fast service and delivery
10 December 2025
A good costumer service experience.
I purchased a trans valve body for my truck. It was the exact same one. Unfortunately it was damaged. But the costumer service quickly resolved the problem.
6 November 2025
Scam
The items I purchased did not fit. I tried emailing and calling to get a return and wasn’t successful. I am very disappointed in MotorGenic’s. I don’t recommend that anyone do business with them
3 November 2025
Bought a rear differential
Bought a rear differential, advertised for a car, witch turned out not to be for that car, they proceed to email me that three times, and keeps trying to cover up the fact they messed up, by offering higher percentage refunds of the part, and won't cover thier own restocking fee, for thier own mistake
4 November 2025
2 weeks to deliver
3 November 2025
I’m disappointed I’ve not been able to…
I’m disappointed I’ve not been able to get the parts that I order and I can’t even follow up to see when it’s coming in. He was supposed to be a birthday present. You guys made me look so bad to this day. I have not received it.
25 October 2025
I have not received the rectifier
28 October 2025
Made purchase on 10/28
Made purchase on 10/28, item says shipped on 10/29. USPS says they never received item from shipper. MotorGenic was contacted and asked for update and asked me to wait 5 days. After six more days of waiting, there is no update. And no response from MotorGenic.
It should not take three weeks for a small package to ship from New Jersey to Tennessee.
I will be contacting my credit card company to initiate a charge back
28 October 2025
Do not trust this company
Ordered a grill for my 2013 Mercedes and these people never shipped it and I said I’m done with the excuses and want my money back they decided to completely ghost me. Do not trust this company.
25 October 2025
Good price and fitment
12 November 2025
Awesome service and perfect product
Awesome service and perfect product, recommended to everyone!
18 March 2025
2 weeks since I made the purchase and…
2 weeks since I made the purchase and the order status still hasn‘t changed…
27 October 2025
I never received my order and got no…
I never received my order and got no update about anything, this company is a scam. Give me my refund or send the part!
27 October 2025
Motorgenics never shipped the part for…
Motorgenics never shipped the part for two weeks until I notified them the tracking information said package had not been turned over to Postal Service. After notifying part finally arrived 2 1/2 weeks after part was originally ordered mechanic was delayed in repairing vehicle.
9 September 2025
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